Polycom 1725-31402-001 manual Making and Receiving Calls

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User Guide for the Polycom CX700 IP Phone

Making and Receiving Calls

Symptom	Problem	Corrective Action

There is no dial tone.	Power is not correctly applied to	Do one of the following steps:
	the Polycom CX700 IP phone.	• Check that the display is illuminated.
		• Check that the display is illuminated.
		• Make sure the LAN cable is inserted
		properly at the rear of the phone (try
		unplugging and re-inserting the
		cable).
		• If using in-line powering, have your
		system administrator check that the
		switch is supplying power to the
		phone.

	Dial tone is not present on one of	Do one of the following steps:
	audio paths.	• Switch between handset, headset (if
		present) or speakerphone to see if dial
		tone is present on other paths.
		• If dial tone exists on another path,
		connect a different handset or
		headset to isolate the problem.
		• Verify that the phone is logged in and
		registered with Microsoft Lync 2010
		Server.

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Contents User Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Changes to This GuideUser Guide for the Polycom CX 700 IP Phone Contents Using the Basic Features of Your Phone Troubleshooting Your PhoneGetting Started with Your Phone Parts List Connecting the Handset and Optional Headset Assembling Your PhoneConnecting the Phone to the Network Connecting to Your Computer Using a USB Cable Type a USB Connector Type B USB Features of Your Phone Adjusting the Phone BaseBefore You Use Your Phone Where to Position Your PhoneHookswitch and Handset Cradle Logging in on Your PhoneTo log in on the Polycom CX700 User Guide for the Polycom CX700 IP Phone Usage Guidelines User Guide for the Polycom CX700 IP Phone Configuring Basic Settings Customizing Your PhoneChanging Date and Time Format Changing Location and Time Zone Changing Ring Tones Changing Displayed LanguageLocking and Unlocking Your Phone Select Lock Your phone is now locked Adjusting the Volume Adjusting Display BrightnessEnabling High Contrast Select BrightnessSelect High Contrast Changing Your Password Enabling Text TelephoneSelect Text Telephone TTY Changing Your PIN Switching UsersSelect Change Password Select Change PINSelect Switch User Calibration of Touch ScreenSelect Calibrate Touch Screen Managing Call Lists Choosing a Phone LocationSelect Phone Location To view the call log Deleting Contacts Managing ContactsAdding Contacts Frequent ContactsSearching For a Contact Viewing a Contact GroupContact Groups User Guide for the Polycom CX700 IP Phone Using the Basic Features of Your Phone Placing Calls Answering Calls Answering Incoming Calls Redialing Numbers Adjusting the Call VolumeEnding Calls Muting the MicrophonePlacing Calls on Hold Hosting Conference CallsJoining Meetings Call the first partyTransferring Calls Press the Consult then Transfer To... soft key Forwarding Calls Select Simultaneously ring any phone numberUsing Voice Mail Changing Your Presence Information Choose a presence status from the following table Restarting Your Phone Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Updating Configuration onLeft on the Sign In screen. Enter your Making and Receiving Calls Check same status of handset Configuration on DisplaysAudio Microsoft LyncUser Guide for the Polycom CX700 IP Phone Safety Notices Service AgreementsPolycom Limited Warranty and Limitation Liability Safety and Compliance Usage and Cleaning User Guide for the Polycom CX700 IP Phone Safety Notices