Polycom 1725-31402-001 manual Displays, Configuration on

Page 56

User Guide for the Polycom CX700 IP Phone

Displays

Symptom	Problem	Corrective Action

There is no display.	Power is not correctly applied to	Do one of the following steps:
The display is incorrect.	the Polycom CX700 IP phone.	• Check that the display is illuminated.
The display is incorrect.		• Check that the display is illuminated.
The display has bad contrast.		• Make sure the LAN cable is inserted
		properly at the side of the phone (try
		unplugging and re-inserting the
		cable).
		• If using PoE, have your system
		administrator check that the switch is
		supplying power to the phone.

	The contrast needs adjustment.	Do one of the following steps:
		• Refer to Adjusting Display Brightness
		on page 2-7.
		• Reboot the phone to obtain a default
		level of contrast (refer to Updating
		Configuration on page 4-17).

	Outbound or inbound calling is	Do one of the following steps:
	unsuccessful.	• Place a call to the phone under
		investigation. Check that the display
		indicates incoming call information.
		• Lift the handset. Ensure dial tone is
		present and place a call to another
		extension or number. Check that the
		display changes in response.

The display is flickering.	Certain types of older fluorescent	Do one of the following steps:
	lighting may cause the display to	• Move the Polycom CX700 IP phone
	appear to flicker.	• Move the Polycom CX700 IP phone
	appear to flicker.	away from the lights.
		away from the lights.
		• Replace the lights.

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Contents User Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Changes to This GuideUser Guide for the Polycom CX 700 IP Phone Contents Using the Basic Features of Your Phone Troubleshooting Your PhoneGetting Started with Your Phone Parts List Connecting the Handset and Optional Headset Assembling Your PhoneConnecting the Phone to the Network Connecting to Your Computer Using a USB Cable Type a USB Connector Type B USB Features of Your Phone Adjusting the Phone BaseWhere to Position Your Phone Hookswitch and Handset CradleBefore You Use Your Phone Logging in on Your PhoneTo log in on the Polycom CX700 User Guide for the Polycom CX700 IP Phone Usage Guidelines User Guide for the Polycom CX700 IP Phone Configuring Basic Settings Customizing Your PhoneChanging Date and Time Format Changing Location and Time Zone Changing Ring Tones Changing Displayed LanguageLocking and Unlocking Your Phone Select Lock Your phone is now locked Adjusting the Volume Adjusting Display BrightnessSelect High Contrast Enabling High ContrastSelect Brightness Select Text Telephone TTY Changing Your PasswordEnabling Text Telephone Switching Users Select Change PasswordChanging Your PIN Select Change PINSelect Calibrate Touch Screen Select Switch UserCalibration of Touch Screen Select Phone Location Managing Call ListsChoosing a Phone Location To view the call log Managing Contacts Adding ContactsDeleting Contacts Frequent ContactsContact Groups Searching For a ContactViewing a Contact Group User Guide for the Polycom CX700 IP Phone Using the Basic Features of Your Phone Placing Calls Answering Calls Answering Incoming Calls Adjusting the Call Volume Ending CallsRedialing Numbers Muting the MicrophonePlacing Calls on Hold Hosting Conference CallsJoining Meetings Call the first partyTransferring Calls Press the Consult then Transfer To... soft key Forwarding Calls Select Simultaneously ring any phone numberUsing Voice Mail Changing Your Presence Information Choose a presence status from the following table Restarting Your Phone Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Updating Configuration onLeft on the Sign In screen. Enter your Making and Receiving Calls Check same status of handset Configuration on DisplaysAudio Microsoft LyncUser Guide for the Polycom CX700 IP Phone Safety Notices Service AgreementsPolycom Limited Warranty and Limitation Liability Safety and Compliance Usage and Cleaning User Guide for the Polycom CX700 IP Phone Safety Notices