Panasonic KX-TCD580NZ, KX-TCD560NZ operating instructions Troubleshooting, Telephone

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptors and turn off the handset, then reconnect the AC adaptors and turn on the handset.

Telephone

w is flashing.

LThe handset is not registered to the base unit. Register it (page 41).

LThe handset is too far from the base unit. Move closer.

LThe base unit AC adaptor is not connected. Check the connections.

I cannot make or receive calls.

LThe base unit AC adaptor or telephone line cord is not connected. Check the connections.

LIf you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, check the splitter.

LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider.

LThe call bar feature is turned on. Turn it off (page 25).

LYou dialled a call restricted number (page 30).

LThe key lock feature is on. Turn it off (page 13).

The unit does not ring.

LThe ringer volume is turned off. Adjust the handset ringer volume (page 23) and the base unit ringer volume (page 29).

The handset does not vibrate for incoming calls.

LThe vibration feature is turned off. Turn it on (page 23).

The handset display is blank.

LThe handset is not turned on. Turn the power on (page 11).

The handset will not turn on.

LMake sure that the battery is installed correctly (page 9).

LFully charge the battery (page 9).

LClean the charge contacts and charge again (page 9).

The battery should be charging but the battery icon does not change.

LClean the charge contacts and charge again (page 9).

LThe charger AC adaptor is disconnected. Plug in the AC adaptor.

A busy tone is heard when {C} is pressed.

LThe handset is too far from the base unit. Move closer and try again.

LAnother handset is on an outside call. Wait for the other user to complete the call.

Static, sound cuts in/out, fades. Interference from other electrical units.

LLocate the handset and the base unit away from other electrical appliances.

LMove closer to the base unit.

The speaker cuts in/out while listening to recorded announcements with the speakerphone.

LUse the speakerphone in a quiet environment, or turn the mute on while listening to recorded announcements with the speakerphone.

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Contents Model No. KX-TCD560NZ Optional Telephone Services Included parts Accessory informationAdditional/replacement accessories Model No Description General WarningImportant Notice Environment Battery cautionImportant information GeneralControls Controls and displaysDisplays Soft Action Key Icon Soft key icons Action Key IconBase unit Battery installationBattery charge ConnectionsBattery life Battery replacementBattery strength Battery icons Battery strengthPower off Turning the power on/offSetting the date and time Power onTo make a call using the redial list To redial automaticallyTo edit a number in the redial list before calling it Other features Answering calls Handset phonebook Adding entries to the handset phonebookFinding and calling a handset phonebook entry Searching for entries with a voice tag Searching by voice voice search featureSearching by first character index search Searching by categoryPlaying a voice tag Editing/adding to handset phonebook entriesChanging a name, phone number, category Adding a voice tagHot key quick dial Erasing an entry in the handset phonebookChain dial Adding entries to the base unit phonebook Base unit phonebook KX- TCD580 onlyChanging a name, phone number, audible call Finding and calling a base unit phonebook entryErasing an entry from the base unit phonebook Playing back an audible call announcementCategory No.*1 Guide to handset settingsHandset settings menu Sub-menu Default setting MaximumRinger options Handset settingsMemo alarm Ringer volumeChanging ringer types Selecting the talk mode displayTone options Display optionsCall options Other options Resetting the handset to its default settings Guide to base unit settings Base unit Sub-menu Default Settings menuMedium Setting pause length Base unit settingsAdjusting ringer volume Changing the recall modeSetting call restriction Selecting area codes to be deleted automaticallyChanging the base unit PIN personal identification number Resetting the base unit to its default settings Caller ID service Erasing caller information Call minderViewing the Caller ID list and calling back Editing a caller’s phone number before calling backStoring caller information into the handset phonebook Recording a greeting message Using a prerecorded greeting messageAnswering system Greeting messageListening to messages Recording a voice memoErasing the greeting message Using direct commands Key Direct commandsMemory capacity Voice guidance Using the answering system remotelyRemote operation Turning remote operation on/offTurning on the answering system remotely Remote commandsKey Remote command Answering Default System setting SettingTurning the greeting monitor on/off Selecting the caller’s recording timeRegistering a handset to a base unit Operating additional unitsCopying handset phonebook entries to other handsets Cancelling a base unitTransferring calls between handsets, conference calls Turning Walkie-Talkie off Changing the Walkie-Talkie modeWalkie-Talkie Turning Walkie-Talkie onMulti-unit Operation Attaching the belt clip Removing the belt clip Using the belt clipUsing an optional headset Connecting an optional headsetWall mounting Wall mounting the base unitWall template for base unit Wall template for charger Wall mounting the chargerCharacter entry modes Character entryXExtended 1 character table YExtended 2 character tableCyrillic character table Telephone TroubleshootingAnswering system KX-TCD580 only Cannot operate the answering system remotely RF transmission power Approx mW Technical informationChannel spacing 1728 kHz PIN IndexIndex Page Page Page Customer Support Centre Tel. No 272 Sales Department For your future reference
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