HP 2140 Fax manual Print quality problems, See To cancel the scheduled job on, Print cartridge on

Page 53

Troubleshooting (continued)

Problem	Solution

You cannot store a document in	There may not be enough memory available to hold the document
memory.	you want to store. If the display shows a Memory Full message,
	do the following until you can store your document in memory:
	Print all unprinted faxes in memory (see Reprinting faxes on
	page 36.
	Delete unneeded polling faxes, broadcast faxes, or delayed faxes
	(see To cancel the scheduled job on page 31).

Blank areas appear at the bottom of	You may have selected the wrong paper size setting. To select the
each page or on continuation pages,	proper paper size, see Paper Size on page 13.
with only a small strip of material printed
at the top.

Image TCR is not working	You have the resolution set to SUPER FINE. Set the resolution to
	FINE.

Print quality problems

Problem	Solution

Light or blurred characters.	Check ink level as described in View ink level on page 38. To
	install a new print cartridge, see Replace the print cartridge on
	page 39.
	Make sure the print cartridge is installed correctly. To clean the
	print cartridge, see Maintain the print cartridge on page 42.

Smudged or dark characters.	Make sure the paper is straight and unwrinkled. Let ink dry before
	handling the paper. To clean the print cartridge, see Maintain the
	print cartridge on page 42.

Characters with white lines.	If Ink Low. Install new ink cartridge is displayed, install a
	new print cartridge as described in Replace the print cartridge
	on page 39.
	Remove and reinstall the print cartridge.
	Clean the print cartridge (see Maintain the print cartridge on
	page 42).

Improperly formed or misaligned	Clean the print cartridge (see Clean the print cartridge on page
characters.	42).

Abnormal black horizontal lines	Clean the cartridge carrier (see Clean the cartridge carrier
	contacts on page 43).

50 Care and maintenance

Image 53

Contents HP 2140 Fax series HP 2140 Fax series Safety information Contents Advanced faxing Additional featuresFeature reference Index Care and maintenanceSpecifications and regulatory information Load paper Quick startSend a fax Load documents to fax or copyMake a copy Receive a faxMake a telephone call HP Fax basics HP Fax featuresParts of the HP Fax HP 2140 FaxControl Panel of HP Fax Label Icon Name and Description CancelRedial/Pause Start Starts a fax jobBasic FAX Basic FAX menu Option SettingsOverview of menu options Advanced FAX menu Document resolution and contrast for a single copy onSet document resolution and contrast for a single copy on Loudspeaker Ready modeNavigate the menus Tools menuEnter dates, times, text, and telephone numbers Press Result Most text fieldsKey Produces Fax header telephone number Speed dialingStore a number in the phone book KeyDial from the phone book Print the phone bookDocument types and sizes Paper types and sizesDo not try to send documents that are Set document resolution and contrast for a single copyRinger volume Adjust volumeSpeaker volume Automatic fax redialSet rings to answer Additional featuresBlock junk fax numbers Use Caller IDFavorites Distinctive ring Drpd Image TCRSet up distinctive ring Drpd answer mode Answer/receive modeTeach the HP Fax the ring pattern UseSee Set rings to answer on FAXBroadcasting Delayed faxAdvanced faxing Polling Setting send pollingPolling another fax to receive To cancel the scheduled jobForward faxes Start Date&Time will display Alarm sounds Feature referenceSet the date and time Turn on and off soundsSet the fax header information Silent modePrint reports Key soundsReprinting faxes on Report name ContentReports you can print It will Reprinting faxesClearing memory Redial a number in memory View ink level Care and maintenancePrint cartridge information Replace the print cartridge Access CartridgePrint the self test Replace the print cartridge Document jams during transmission Clear jammed documents and paperPaper jams during printing To clear document jamClean the contacts Press Access Cartridge Clean the print cartridgeMaintain the print cartridge Wipe the print cartridge contactsClean the cartridge carrier contacts Clean the document scanner area Adjust the scanner Display Status/Solution LCD error messagesAdjust the scanner on Reprinting faxes on page 36 and see Clearing memory onTransmission on Memory ReceivedFax problems TroubleshootingProblem Solution See Paper jams during printing onDocument scanner area on Print cartridge on Print quality problemsSee To cancel the scheduled job on Paper feeding problems Paper size Dimensions Paper weight Specifications and regulatory informationAcceptable documents Single sheet Or more sheetsSpecification Product specificationsPrint cartridge HP 701 black inkjet print cartridge CC635AYES Sample of ITU #1 test chart reduced to 60.5% Environmental product stewardship program Regulatory model identification number Regulatory noticesFCC statement Automatic DialersBefore calling customer support Use Hewlett-Packard support servicesFor non-European customers Page Declaration of Conformity Declaration of conformityHewlett-Packard Limited Warranty Statement Index Page Page CM721-90001

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