HP SP 3300 manual Dpi Best, change it to, Dpi Normal. See

Page 37

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer may

Check the printer properties to

does not

be configured

ensure that all of the print

print.

incorrectly.

settings are correct.

(Continued)

 

 

The printer driver

Reinstall the printer driver; See

 

 

may be

the Software Section. Try

 

incorrectly

printing a test page.

 

installed.

 

 

 

 

 

The printer is

Check the LEDs on the control

 

malfunctioning.

panel to determine if the printer

 

 

is indicating a system error.

 

 

 

Printer

The paper source

For many software

selects print

selection in the

applications, the paper source

media from

printer properties

selection is found under the

the wrong

may be incorrect.

Paper tab within the printer

paper

 

properties. Select the correct

source.

 

paper source. See the

 

 

Software Section.

 

 

 

Paper does

Paper has not

Remove paper from the tray

not feed into

been loaded

and reload it correctly.

the printer.

correctly.

Check that the adjustable

 

 

guides are set correctly.

 

 

 

 

There is too much

Remove excess paper from the

 

paper in the tray.

tray.

 

 

 

 

The paper is too

Use only paper that meets

 

thick.

printer specifications.

 

 

 

Print job is

The job may be

Reduce the complexity of the

extremely

very complex.

page(s) or try adjusting the

slow.

 

print quality settings.

 

 

To adjust the print quality

 

 

settings, reduce the resolution.

 

 

If you have set the resolution to

 

 

1200 dpi (Best), change it to

 

 

600 dpi (Normal). See the

 

 

Software Section.

 

 

Change the port setting to the

 

 

USB or network port to improve

 

 

print speed.

 

 

Your printer prints A4-sized

 

 

paper at 28 ppm and letter-

 

 

sized paper at 30 ppm.

 

 

 

 

The computer

Simplify the page layout and

 

may have

remove any unnecessary

 

insufficient

graphics from the document.

 

random-access

 

 

memory (RAM).

 

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

Half the page

The page layout

Simplify the page layout and

is blank.

is too complex.

remove any unnecessary

 

 

graphics from the document.

 

 

 

 

The page

Change the page orientation in

 

orientation setting

your application. See the

 

may be incorrect.

Software Section.

 

 

 

 

The paper size

Ensure that the paper size in

 

and the paper

the printer driver settings

 

size settings do

matches the paper in the tray.

 

not match.

Or, ensure that the paper size

 

 

in the printer driver settings

 

 

matches the paper selection in

 

 

the software application

 

 

settings you use.

 

 

 

The paper

There is too much

Remove excess paper from the

keeps

paper in the tray.

tray.

jamming.

 

If printing on special print

 

 

media, use the manual tray.

 

 

 

 

An incorrect type

Use only paper that meets

 

of paper is being

printer specifications.

 

used.

If printing on special print

 

 

media, use the manual tray.

 

 

 

 

There may be

Open the front cover and

 

debris inside the

remove the debris.

 

printer.

 

 

 

 

The printer

The printer cable

Disconnect and reconnect the

prints, but

is loose or

printer cable. Try a print job that

the text is

defective.

you have already printed

wrong,

 

successfully. If possible, attach

garbled, or

 

the cable and printer to another

incomplete.

 

computer and try a print job

 

 

that you know works. Finally,

 

 

try a new printer cable.

 

 

 

 

The wrong printer

Check the application’s printer

 

driver was

selection menu to ensure that

 

selected.

your printer is selected.

 

 

 

 

The software

Try printing a job from another

 

application is

application.

 

malfunctioning.

 

 

 

 

 

If you are under

Change the font setting. See

 

the DOS

page 1.6.

 

environment, the

 

 

font setting for

 

 

your machine

 

 

may be set

 

 

incorrectly.

 

 

 

 

9.6 <Troubleshooting>

Image 37
Contents SP 3300 Series Page Contents Troubleshooting MaintenanceInstalling accessories SpecificationsSafety During Operation Safety InformationPower Saver Power SupplyEnergy Star Program RecyclingRemarque concernant les utilisateurs au Canada Laser SafetyCdrh Regulations AvertissementIntroduction Special featuresPrinter overview Features SP 3300D SP 3300DNFront view Understanding the LEDs Control panel overviewRear view Status DescriptionFinding more information Setting up the hardwareAltitude adjustment Click Emulation Changing the font settingUsing toner save mode Basic setupPrinting a demo Using toner save mode Printing a demoSoftware overview Printer driver featuresSupplied software Windows System requirementsMacintosh Using SetIP program Network setup SP 3300DN onlySupported operating systems RequirementsSelecting print media Loading print mediaType Size Weight Type Size Dimensions Weighta CapacitybSupported sizes of paper Print media for duplex printingGuidelines for special print media Guidelines for selecting and storing print mediaType Guidelines Loading paper Changing the size of the paper in the tray Using the tray 1 or the optional trayLoad the paper with the side to be printed on facing up Using manual feederKnowing an output location Printing a document Canceling a print job Canceling a print jobBasic printing Printing a documentAccessory Supplies and accessoriesToner cartridge Accessory Accessory DescriptionCleaning the printer MaintenanceCleaning the outside of the printer Cleaning the inside of the printerToner cartridge storage Maintaining the toner cartridgeExpected cartridge life Redistributing toner cartridge Replacing the toner cartridge Maintenance parts Printing a configurationItems Yield Average Clearing paper jams TroubleshootingPaper feed area TrayManual tray Around the toner cartridgeDuplex unit area Paper exit areaDuplex jam Tips for avoiding paper jams Solving general printing problems Troubleshooting checklistDpi Normal. See Dpi Best, change it toSolving print quality problems Gray Condition Suggested solutions Vertical linesBackground Toner smearCommon Windows problems Common Macintosh problems Common PostScript problemsPrecautions to take when installing accessories Installing accessoriesInstalling a memory module Disconnect the power cordActivating the added memory in the PS printer properties Printer specifications SpecificationsSpecifications and description Index Software section Contents Using Windows PostScript Driver Installing Printer Software Installing Printer Software in WindowsInstalling Software for Local Printing Typical InstallationSelect Typical installation for a local printer. Click Next Custom InstallationSelect Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Printing a Document Basic PrintingPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Printing PreferencesPaper Tab Layout TabGraphics Tab Advanced Options Extras TabWatermark OverlayUsing Help Using a Favorite SettingAbout Tab Printer TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Check the Share this printer boxUsing Printer Settings Utility Using Utility ApplicationsOpening the Troubleshooting Guide Changing the Status Monitor Program SettingsInstalling Software Using Your Printer with a MacintoshInstalling the printer driver Uninstalling the printer driverFor a Network-connected Setting Up the PrinterFor a USB-connected Mac OS 8.6 ~Printing Changing Printer SettingsPrinting a Document LayoutPrinting Multiple Pages on One Sheet of Paper N-Up Printing Printer FeaturesDuplex Printing Index Page M000-8650 Network Printer User’s Guide SP 3300DN only OpenSSL License Page Programs supplied on the CD Appendix Introduction Getting startedSupported network environments Network Printer CardClick Typical installation for a network printer Uninstalling softwarePrograms supplied on System requirementsUsing SetIP IP address setupUsing Web Image Monitor SP 3300 Series Workstation Setup Print Driver Installation for Networked PrintersWindows Vista TCP/IP Windows XP TCP/IPDisk Windows 2000 TCP/IPTest Print Configuring Snmp Configuring DHCP/BOOTPUsing Snmp TCP/IP environmentUsing SLP Configuring SLPConfiguring Ddns Configuring WinsUsing UPnP Configuring UPnPBonjour UPnPStandard TCP/IP port Printing protocolsLPR port Printer PortConfiguring a Windows client Configuring IPP in the print serverSetting IPP security IPP portAdditional functions Configuring the printer Configuring EtherTalkEtherTalk environment EtherTalk printingBonjour printer TCP/IP printingMaintenance using Internet Services Administration ToolsAppendix SpecificationsOpenSSL Statements OpenSSL LicenseBootp M000-8651 Page Page