Before Calling for Service
Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service will charge you for advice – even if the appliance is still under guarantee!
Appliance
Fault | Possible cause | Remedial action |
Appliance has no refrigeration capacity.
The light does not work.
The display does not illuminate.
Appliance has been switched Off. | Press the POWER Button ÿ. |
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Power failure. | Check whether the power is on. |
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The fuse has been switched Off. | Check the fuse. |
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The Power Plug has not been inserted | Check whether the Power Plug is secure. |
properly. |
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The refrigeration unit is switching On more frequently and for longer.
Appliance opened frequently. | Do not open the appliance unnecessarily. |
The Ventilation Openings have been | Remove obstacles. |
covered. |
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Large quantities of fresh food are placed | Switch Super Freezing On. |
in the freezer. |
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The light (LED) does not work. | The LED lamp is defective. | Call Customer Service. |
| Light switch is jammed. | Check whether it can be moved. |
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Display indicates “E..”. | Electronics have detected a fault. | Call Customer Service. |
Display indicates | The line voltage falls below |
“LOWPOWER”. | the permitted limiting value. |
When the line voltage reaches the stipulated value again, the warning message goes out.
If the warning message lasts for longer, inform the energy supply company.
Display indicates | The line voltage exceeds the permitted |
“HIGHVOLT”. | limiting value. |
When the line voltage reaches the stipulated value again, the warning message goes out.
If the warning message lasts for longer, inform the energy supply company.
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