Gaggenau RF 471, RF 461 Ice Maker/Ice and Water Dispenser, Remedial action, Fault, Possible cause

Ice Maker/Ice and Water Dispenser

Fault	Possible cause	Remedial action
No water can be drawn but ice is	Devices defect.	Call Customer Service.
discharged.

The Ice Maker doesn’t work.

Ice Maker is not connected to the power Call Customer Service. supply.

	Ice Maker does not contain any fresh	Ensure that the water is properly connected.
	water.
	Temperature in the Freezer	Set temperature slightly colder in the Freezer
	Compartment is too warm.	Compartment.
No water or ice is available at the	The Ice and Water Dispenser Control	Unlock the Ice and Water Dispenser Control
Dispenser.	Panel is locked (childproof lock).	Panel.
	Water Tank fills up.	When used for the first time, it takes about
		2 minutes for the Water Tank fill up.
	Appliance and Ice Maker were switched	Approximately 24 hours are needed until ice
	On only recently.	production starts.
	A lot of ice has been taken.	Approximately 24 hours are needed until the
		Ice Cube Container is filled.
	Low water pressure.	Connect the appliance to the stipulated water
		pressure only (see chapter "Connecting
		Appliance", section "Water Connection").
	The Filter Cartridge is blocked or needs	Exchange the Filter Cartridge.
	to be replaced.

The Ice Maker does not make enough ice or the ice is deformed.

The appliance or Ice Maker has only just	Approximately 24 hours are needed until ice
been switched On.	production starts.
A lot of ice has been taken.	Approximately 24 hours are needed until
	the Ice Cube Container is filled again.

	Low water pressure.	Connect the appliance to the stipulated water
		pressure only (see chapter “Connecting
		Appliance”, section “Water Connection”).
	The Filter Cartridge is blocked or needs	Exchange the Filter Cartridge.
	to be replaced.
	Temperature in the Freezer	Set temperature slightly colder in the Freezer
	Compartment is too warm.	Compartment.
The Ice Maker does not make any	The Ice Maker is switched Off.	Switch the Ice Maker On at the control panel.
ice.
	The appliance is not supplied with water. Contact the installer or the Water Supply
		company.
	Water Supply has kinks.	Turn Off the Water Supply at the Shut Off Tap.
		Smoothen out the kinks, exchange where
		necessary.
	Low Water Pressure.	Connect the appliance to the stipulated water
		pressure only (see chapter “Connecting
		Appliance”, section “Water Connection”).
	Temperature in the freezer space is too	Check Freezer Compartment temperature and,
	warm.	if required, set slightly colder.
	Ice Cube Container is not properly	Check the position, re-insert where necessary.
	inserted.

Incorrect Shut Off Tap installed.

Incorrect Shut Off Taps can cause low water pressure and damage to the appliance.

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