The ice maker is not producing ice or not enough ice
•Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
•Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
•Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.
•New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
•Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
•Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.
•Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See "Water Supply Requirements."
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
•Water shutoff valve not fully open? Turn the water shutoff valve fully open.
•Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
•Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See "Water Supply Requirements."
•Questions remain regarding water pressure? Call a licensed, qualified plumber.
New plumbing connections? New plumbing connections can cause discolored or
Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.
Odor transfer from food? Use airtight, moisture proof packaging to store food.
Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore ® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here'swhat the Agreement* includes:
Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from
Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
Product replacement if your covered product can't be fixed.
Annual Preventive Maintenance Check at your request - no extra charge.
Fast help by phone - we call it Rapid Resolution - phone support from a Sears representative on all products. Think of us as a "talking owner's manual."
Power surge protection against electrical damage due to power fluctuations.
$250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
Rental reimbursement if repair of your covered product takes longer than promised.
10% discount off the regular price of any
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call
*Coverage in Canada varies on some items. For full details call Sears Canada at
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call
ACCESSORIES
Replacement Parts:
To order stainless steel cleaner or replacement filters, call
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
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