B
TECHNICAL SUPPORT
3Com provides easy access to technical support information through a variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site.
Online Technical | 3Com offers worldwide product support 24 hours a day, 7 days a week, through |
Services | the following online systems: |
| ■ World Wide Web site |
| ■ 3Com Bulletin Board Service (3ComBBS) |
| ■ 3ComFactsSM automated fax service |
| ■ 3ComForum on CompuServe online service |
World Wide Web Site | Access the latest networking information on 3Com Corporation’s World Wide |
| Web site by entering our URL into your Internet browser: |
| http://www.3com.com/ |
| This service features the latest information about 3Com solutions and |
| technologies, customer service and support, news about the company, |
| Net Age® Magazine, and more. |
3Com Bulletin Board | 3ComBBS contains patches, software, and drivers for all 3Com products, as well |
Service | as technical articles. This service is available through analog modem or digital |
| modem (ISDN) 24 hours a day, 7 days a week. |
| Access by Analog Modem |
| To reach the service by modem, set your modem to 8 data bits, no parity, and |
| 1 stop bit. Call the telephone number nearest you: |
Country | Data Rate | Telephone Number |
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Australia | up to 14400 bps | 61 2 9955 2073 |
Brazil | up to 14400 bps | 55 11 547 9666 |
France | up to 14400 bps | 33 1 6986 6954 |
Germany | up to 28800 bps | 4989 62732 188 |
Hong Kong | up to 14400 bps | 852 2537 5608 |
Italy (fee required) | up to 14400 bps | 39 2 27300680 |
Japan | up to 14400 bps | 81 3 3345 7266 |
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