BTECHNICAL SUPPORT
3Com provides easy access to technical support information through a variety of
services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For the very
latest, we recommend that you access 3Com Corporation’s World Wide Web site.
Online Technical
Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through
the following online systems:
■World Wide Web site
■3Com Bulletin Board Service (3ComBBS)
■3ComFactsSM automated fax service
■3ComForum on CompuServe online service
World Wide Web Site Access the latest networking information on 3Com Corporation’s World Wide
Web site by entering our URL into your Internet browser:
http://www.3com.com/
This service features the latest information about 3Com solutions and
technologies, customer service and support, news about the company,
Net Age® Magazine, and more.
3Com Bulletin Board
Service 3ComBBS contains patches, software, and drivers for all 3Com products, as well
as technical articles. This service is available through analog modem or digital
modem (ISDN) 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and
1 stop bit. Call the telephone number nearest you:
Country Data Rate Telephone Number
Australia up to 14400 bps 61 2 9955 2073
Brazil up to 14400 bps 55 11 547 9666
France up to 14400 bps 33 1 6986 6954
Germany up to 28800 bps 4989 62732 188
Hong Kong up to 14400 bps 852 2537 5608
Italy (fee required) up to 14400 bps 39 2 27300680
Japan up to 14400 bps 81 3 3345 7266
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