3Com Asia Limited, 3Com Canada, 3Com France | 3Com 09-1324-000

Support from Your Network Supplier B-3

Support from Your If additional assistance is required, contact your network supplier. Many suppliers

Network Supplier are authorized 3Com service partners who are qualiﬁed to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent conﬁguration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com If you are unable to receive support from your network supplier, technical support contracts are available from 3Com.

Contact your local 3Com sales ofﬁce to ﬁnd your authorized service provider using one of these numbers:

Regional Sales Office	Telephone Number

3Com Corporation	800 NET 3Com or
P.O. Box 58145	800 NET 3Com or
5400 Bayfront Plaza	1 408 764 5000
Santa Clara, California	408 764 5001 (fax)
95052-8145
U.S.A.
3Com Asia Limited
Australia	61 2 9937 5000	(Sydney)
	61 3 9866 8022	(Melbourne)
Hong Kong	852 2501 1111
India	91 11 644 3974
Indonesia	62 21 572 2088
Japan	81 6 536 3303 (Osaka)
	81 3 3345 7251	(Tokyo)
Korea	82 2 319 4711
Malaysia	60 3 732 7910
New Zealand	64 9 366 9138
Philippines	632 892 4476
P.R. of China	8610 68492568	(Beijing)
	86 21 63501581 (Shanghai)
Singapore	65 538 9368
Taiwan, R.O.C.	886 2 377 5850
Thailand	662 231 8151 5

Regional Sales Office	Telephone Number

3Com Benelux B.V.
Belgium	32 2 725 0202
Netherlands	31 30 6029700
3Com Canada
Calgary	403 265 3266
Edmonton	403 423 3266
Montreal	514 683 3266
Ottawa	1 613 566 7055
Toronto	416 498 3266
Vancouver	604 434 3266
3Com France	33 1 69 86 68 00
3Com GmbH
Austria	43 1 513 4323
Czech Republic/Slovak Republic	420 2 21845 800
Germany	49 30 34 98790 (Berlin)
(Central European HQ)	49 89 627320 (Munich)
Hungary	36 1 250 83 41
Poland	48 22 6451351
Switzerland	41 31 996 14 14

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3Com 09-1324-000 Regional Sales Office Telephone Number 3Com Corporation, 3Com Asia Limited, 3Com Canada, 3Com France

Contents

New Installation for NETBuilder II Software Bayfront Plaza Santa 3Com CorporationClara, California 95052-8145 Contents CEC 20 System Index 3COM Corporation Limited Warranty Page Introduction About this Guide List conventions that are used throughout this guide ConventionsIcon Alerts you to Convention Description Designated as drive a Overview Software Installation Checklists Install software from a flash memory card Install System Software and Boot Refer to ChapterChange the Primary Boot Source Refer to Chapter Change the primary boot source default as needed 4CHAPTER 1 Overview Installing Software Performing Initial Boot Installing Software and Booting DPE Netbuilder II SystemBooting from the Flash Memory Card Flash Memory Making a BackupCard NETBuilder II System Flash Card Using the BackupFormat the blank ﬂash memory card in drive B by entering Following these stepsPage Using the Boot Changing the Boot Source on aCommand Changes Primary Boot Source Primary boot sourceConﬁguring Configuring the Primary Boot Source Page CEC 20 Netbuilder II System Installing Software and Booting From a Network Installing SoftwareManagement Station CD-ROM drive At the network management station Procedure To see if these daemons are running, enter If you are using a Bourne sh or Korn ksh shell, enter Tftp CD-ROM Station Prerequisites NETBuilder II Image Booting aOver the Network Station Image/NBII/SW/101/FF/boot.29k Copying the Software To a Flash MemoryConﬁguring IP Format the blank ﬂash memory card by entering Enter a routing protocol For example, enable RIP usingPage You are now ready to enter software commands Slot 7 as the primary boot source FW/NBII-FW,2.6 Enter 4 to select Primary Boot Source To select NETBuilder software version 10.1 enter Secondary Boot Source Page Configuring Basic Settings Logging on toSystem Learning About User InterfaceInterface Main menu Level 1 is displayed Full-Form Syntax Reference for NETBuilder Family Software Symbols SymbolDescriptionAbbreviated Syntax Symbol Description Full and Abbreviated Syntax ExamplesCan be abbreviated to Entering Service Names in Command Lines Variations in Command SyntaxCan be shortened by abbreviating it to Determining the Display of Ports and Virtual Ports Using Aliases Command History SubstitutionDisplay it ﬁrst Privilege Level Numeric Values Syntax for Assigning ValuesNames Strings Port and Path Naming Restrictions Media Addresses Decimal. The Dlci identiﬁes a virtual circuit on the Frame Asynchronous Transfer Mode ATM addressAn example of a Frame Relay address @22 Network Layer Addresses Followed by the MAC address For more information on Internet addresses, subnet masks,Network from all other IPX networks. The following example Addresses are the same 00003333%080002005678 Getting Help Described in TableSyntax Description Obtaining Network Manager PrivilegeLevel Setting the Time PasswordChanging Date Setting System AdministratorInformation Addresses Assigning InternetAssigning Internet Addresses to a Bridge SETDefault !2 -IP NETaddr = Internet addresses to individual ports using 22CHAPTER 6 Configuring Basic Settings Enable the Snmp service by entering 24CHAPTER 6 Configuring Basic Settings Booting the Netbuilder II CEC a 20 System from the Network Booting from aTFTP/FTP Server NETBuilder Software on the Unix NMS Enter Q to return to the Primary Boot Source menu Table A-1Additional Tftp Primary Boot Source Parameters Parameter Conﬁguration Token ring port Page Service ServicesAccess by Analog Modem Technical Support Access by Digital Modem 408 654 2706 or 408 654Press Return to see the 3ComForum main menu 3Com Asia Limited Regional Sales Office Telephone Number 3Com CorporationRegional Sales Office Telephone Number 3Com Benelux B.V 3Com Canada 3Com Ireland Regional Sales Office Telephone Number 3Com Iberia3Com Latin America Regional Sales Office Telephone Number 3Com Mediterraneo Numerics Index ﬁrmware 4-6,A-4,A-5 3Com Corporation Limited Warranty