Support from Your Network Supplier B-3
Support from Your
Network Supplier If additional assistance is required, contact your network supplier. Many suppliers

are authorized 3Com service partners who are qualified to provide a variety of

services, including network planning, installation, hardware maintenance,

application training, and support services.

When you contact your network supplier for assistance, have the following

information ready:

■A list of system hardware and software, including revision levels
■Diagnostic error messages
■Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on

how to contact 3Com.

Support from 3Com If you are unable to receive support from your network supplier, technical support

contracts are available from 3Com.

Contact your local 3Com sales office to find your authorized service provider using

one of these numbers:

Regional Sales Office Telephone Number
3Com Corporation
P.O. Box 58145
5400 Bayfront Plaza
Santa Clara, California
95052-8145
U.S.A.
800 NET 3Com or
1 408 764 5000
408 764 5001 (fax)
3Com Asia Limited
Australia
Hong Kong
India
Indonesia
Japan
Korea
Malaysia
New Zealand
Philippines
P.R. of China
Singapore
Taiwan, R.O.C.
Thailand
61 2 9937 5000 (Sydney)
61 3 9866 8022 (Melbourne)
852 2501 1111
91 11 644 3974
62 21 572 2088
81 6 536 3303 (Osaka)
81 3 3345 7251 (Tokyo)
82 2 319 4711
60 3 732 7910
64 9 366 9138
632 892 4476
8610 68492568 (Beijing)
86 21 63501581 (Shanghai)
65 538 9368
886 2 377 5850
662 231 8151 5
3Com Benelux B.V.
Belgium
Netherlands 32 2 725 0202
31 30 6029700
3Com Canada
Calgary
Edmonton
Montreal
Ottawa
Toronto
Vancouver
403 265 3266
403 423 3266
514 683 3266
1 613 566 7055
416 498 3266
604 434 3266
3Com France 33 1 69 86 68 00
3Com GmbH
Austria
Czech Republic/Slovak Republic
Germany
(Central European HQ)
Hungary
Poland
Switzerland
43 1 513 4323
420 2 21845 800
49 30 34 98790 (Berlin)
49 89 627320 (Munich)
36 1 250 83 41
48 22 6451351
41 31 996 14 14
(continued)
Regional Sales Office Telephone Number