66CHAPTER 6: TROUBLESHOOTING AND DIAGNOSTICS

Frequently Asked Questions

Table 10 describes some common questions and answers about the 3C905C NIC.

For additional information about the NIC, see the text files located in the HELP directory on EtherDisk diskette 3 or go to the following 3Com World Wide Web site:

http://knowledgebase.3com.com/

Table 10 Frequently Asked Questions

Question

Answer

 

 

 

In Windows 95/98,

1

In the Device Manager, double-click Other Devices.

what if a yellow

2

Click PCI Ethernet Controller or the duplicate NIC entry.

exclamation point (!)

3

Click Remove.

appears next to the

NIC name in the

4

Reboot your PC.

Device Manager?

 

 

 

 

 

In Windows 95/98,

1

Double-click the name of the NIC.

what if a red X appears

2

Select the General tab.

next to the NIC name

3

Make sure that Disable in this hardware profile is

in the Device

Manager?

 

not selected.

 

 

Why does the NIC

When Windows 95/98 is installed after the NIC has

install as a generic PCI

already been physically installed in the PC, Windows

Ethernet controller

95/98 may install the NIC as a generic PCI Ethernet

under Other Devices in

controller.

the Windows 95/98

To work around this problem, follow these steps:

Device Manager?

1

In the Device Manager, double-click Other Devices.

 

 

2

Click PCI Ethernet Controller, and then click Remove.

 

3

Reboot your PC.

 

 

What if a red circle

If you enabled the 3Com icon to appear in the Windows

with a line through

system tray, and a red circle with a line through it appears

it appears over the

over the icon, the network link is lost (that is, the PC is no

3Com icon in my

longer physically connected to the network).

Windows system tray?

Check the cable between the NIC and the hub or

 

 

 

switch. Make sure that it follows the appropriate cable

 

 

specifications. See Appendix A.

 

Make sure that the hub or switch is powered on.

 

Reboot the PC.

(continued)

Page 66
Image 66
3Com 3C905C-TX-M, 3C905C-TX manual Frequently Asked Questions, Question Answer