3Com 7600 manual On-Line Technical, Services, 3Com Bulletin Board, Table A-1

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A

Technical Support

3Com provides easy access to technical support information through a variety of on-line and telephone services. This appendix describes these services.

On-Line Technical

3Com offers worldwide product support seven days a week, 24 hours a

Services

day, through the following on-line systems:

 

 

 

 

Q 3Com Bulletin Board Service (3ComBBS)

 

 

 

 

Q Ask3Com on CompuServe®

 

 

 

 

Q 3ComFacts Automated Fax Service

 

 

 

3Com Bulletin Board

3ComBBS contains patches, software, and drivers for all 3Com products,

Service

as well as technical articles. This service is available via modem seven days

 

a week, 24 hours a day. To reach the service, set your modem to 8 data

 

bits, no parity, and 1 stop bit. For the telephone number nearest you see

 

Table A-1:

 

 

 

 

 

Table A-1Bulletin Board Service

 

 

 

 

 

 

 

 

 

Country

Baud Rate

Telephone Number

 

 

 

 

 

 

 

Australia

up to 14400 baud

(61)

(2) 955 2073

 

 

France

up to 14400 baud

(33)

(1) 69 86 69 54

 

 

Germany

up to 9600 baud

(49)

(89) 627 32 188

 

 

 

 

(49)

(89) 627 32 189

 

 

Hong Kong

up to 14400 baud

(852) 537 5601

 

 

Italy (fee required)

up to 9600 baud

(39)

(2) 273 00680

 

 

Japan

up to 14400 baud

(81)

(3) 3345 7266

 

 

Singapore

up to 9600 baud

(65)

534 5693

 

 

 

 

 

 

 

Page 188
Image 188
3Com 7600 manual On-Line Technical, Services, 3Com Bulletin Board, Table A-1