Symptom / Error

Action in Sequence

 

 

 

 

The system doesn't hibernate and emits

• Press Fn+o and see if the notebook enters hibernation

 

four short beeps every minute.

mode.

 

 

 

 

• Test or replace the touchpad.

 

 

• Test or replace the keyboard.

 

 

• Check the hard disk connection to the system board.

 

 

• Test or replace the hard disk drive.

 

 

• Test or replace the system board.

 

 

 

 

The notebook doesn’t enter standby

<Athena: Why are they looking at a spec?> See “Save

 

mode after closing the LCD.

to Disk (S4)” on page 33.

 

 

• Test or replace the system board.

 

 

 

 

The system doesn't resume from

<Athena: Why are they looking at a spec?> See “Save

 

hibernation mode.

to Disk (S4)” on page 33.

 

 

• Check the hard disk connection to the system board.

 

 

• Test or replace the hard disk drive.

 

 

• Test or replace the system board.

 

 

 

 

The system doesn't resume from standby

<Athena: Why are they looking at a spec?> See “Save

 

mode after opening the LCD.

to Disk (S4)” on page 33.

 

 

• Test or replace the system board.

 

 

 

 

The battery fuel gauge in Windows

• Remove the battery pack and let it cool for two hours.

 

doesn’t go higher than 90%.

• Refresh the battery (use only battery power until the

 

 

notebook turns off, then charge the battery).

 

 

• Test or replace the battery pack.

 

 

• Test or replace the system board.

 

 

 

 

The system hangs intermittently.

• Reconnect the hard disk drive and optical drive.

 

 

• Check the hard disk connection to the system board.

 

 

• Test or replace the system board.

 

 

 

Devices

 

 

 

 

 

Symptom / Error

Action in Sequence

 

 

 

 

System configuration does not match the

• Run “Load Setup Defaults” using the BIOS Setup

 

installed devices.

Utility, then reboot the notebook.

 

 

• Reconnect the hard disk drive and optical drive.

 

 

 

 

The external display does not work

• Press Fn+F5 repeatedly to switch between LCD,

 

correctly.

external display, and both displays.

 

 

• Test or replace the system board.

 

 

 

 

USB does not work correctly.

• Test or replace the ExpressCard assembly. See

 

 

“Replacing the ExpressCard (NewCard) assembly” on

 

 

page 112.

 

 

• Test or replace the system board.

 

 

 

 

Printer problems.

• Run the printer self-test.

 

 

• Reinstall the printer driver.

 

 

• Test or replace the printer cable.

 

 

• Test or replace the printer.

 

 

• Test or replace the system board.

 

 

 

 

Serial or parallel port device problems.

• Reinstall the device driver.

 

 

• Test or replace the device cable.

 

 

• Test or replace the device.

 

 

• Test or replace the system board.

 

 

 

150

Chapter 4: Troubleshooting

Page 160
Image 160
Acer 7730 manual 150, Devices