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Diagnosing problems
Use the following procedure as a guide for diagnosing notebook problems.
Note: The diagnostic tests are intended to test only Acer products. Non- Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1Obtain the failing symptoms in as much detail as possible.
2Verify the symptoms by attempting to
3Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
|
|
Power failure. (The power indicator does | “Testing the power system” on page 138 |
not go on or stay on.) |
|
|
|
POST does not complete. No beep or | |
error codes are indicated. | “Undetermined problems” on page 153 |
|
|
POST detects an error and displayed | “Index of error messages” on page 141 |
messages on screen. |
|
|
|
Other symptoms (LCD display problems | |
or others). |
|
|
|
Symptoms cannot be | Use the |
(intermittent problems). | On |
| “Intermittent problems” on page 152 |
| “Undetermined problems” on page 153 |
|
|
136 | Chapter 4: Troubleshooting |