Manuals / Acer / Computer Equipment / Laptop

Acer 7730 manual 154

Models: 7730

1 254

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154	Chapter 4: Troubleshooting

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Contents

Service Guide Date Chapter Updates Revision HistoryCopyright DisclaimerConventions PrefacePage Contents Replacing notebook components 236 Microsoft Windows Vista Environment TestViii System specifications ChapterFeatures Platform For TravelMateFor TravelMate 7730G System MemoryAudio Storage subsystemInput devices Environment CommunicationPorts System block diagram Description Acer notebook tourLCD panel Palm rest Front Icon DescriptionLeft HdmiRight RearBottom view HDD IndicatorsIcon Function Description Easy-launch buttons Function Left Button Right Button Main touchpad Using the keyboardTouchpad basics Lock keys Lock key DescriptionWindows keys Key DescriptionHotkeys Hotkey Icon Function DescriptionHardware specifications and configurations SpecificationControllers ControllerMemory Hard Disk Drive Slot Total Memory0MB Drive FormatWD1200BEVS MK2546GSX MK1646GSX MK1246GSX MK8046GSXWD2500BEVT Power Requirement DVD-CDRW driveWith CD Disc With DVD Disc Applicable CD Formats Applicable DVD formats ReadLoading mechanism Tray Power Requirement DVD burnerCD-DA DVD±RW CD-ROM DVD-ROM CD-ROM XACD-R DVD-R CD-RW DVD-R DL DVD-RW DVD-RAM CD-R DVD-R DL CD-RW DVD-RW DVD-RAMBlu-ray drive VDD LG LP171WP4Typical Power Consumption watt Weight without inverter Inverter Video subsystemKeyboard Pointing deviceMemory card reader ExpressCard NewCardWired LAN BluetoothAudio USBWireless LAN Buttons/Indicators/PortsModem ICH9MCPU Temperature Fan Speed rpm Acoustic Level dBA Fingerprint readerCamera FanBattery Power supplyPower savings Acpi mode Power ManagementSystem specifications System utilities Bios Setup Utility Navigating the Bios Setup UtilityTo run the Bios Setup Utility To use the Bios Setup UtilityBios Setup Utility screens Information screen Parameter DescriptionMain screen Parameter Description Format/Option Advanced screen Security screen Clear or Set Setting a Password To set the Supervisor passwordParameter Description Option To set the User password System utilities Boot Exit Option DescriptionBios Flash utility To use PhlashRemoving a Supervisor password lock Removing a password lockRemoving a HDD password lock Type biospw 14452 System utilities Replacing notebook components Preventing static electricity discharge TapePreparing your work space Tools required Removing an ExpressCard Preparing the notebookRemove a PC Card Removing the battery To remove the batteryRemoving a memory card To remove a memory cardAdding or replacing memory modules Tools you need to complete this taskLocating components To add or replace memory modulesThumb notch Pull the memory module out of the slot Replacing notebook components Replacing the graphics card Additional materials you need to complete this taskScrews removed during this task To replace the graphics cardRemove the graphics card screws Thermal grease Replacing the primary hard drive To replace the primary hard driveThumb notch Replacing notebook components Replacing the Ieee 802.11 wireless card To replace the Ieee 802.11 wireless cardThumb notch Remove the wireless card screws Replacing notebook components Replacing the Cmos battery To replace the Cmos batteryReplacing notebook components Replacing the secondary hard drive To replace the secondary hard driveThumb notch Replacing notebook components Replacing the optical drive To replace the optical driveCarefully slide the drive out of the drive bay Replacing the keyboard cover To replace the keyboard coverReplacing notebook components Replacing the keyboard To replace the keyboardClip Replacing the power button board To replace the status indicator boardScrew Replacing the LCD assembly To replace the LCD assemblyReplacing notebook components Screw Screw Replacing the inverter To replace the inverterRemove the screws from the front of the LCD panel assembly Replacing the LCD panel To replace the LCD panelInsert Remove the grounding screw from the LCD panel lid Replacing the LCD panel hinges To replace the LCD panel hingesReplacing notebook components Replacing the web cam To replace the web camScrew Page Page Replacing the palm rest To replace the palm rest Touchpad Fingerprint Connector Reader connector Remove the screws from the top of the palm rest 100 101 102 To replace the microphone and speakers Replacing the microphone and speakers103 104 105 106 Replacing the touchpad button board/ fingerprint assemblyTo replace the touchpad button board/fingerprint assembly 107 108 To replace the button board Replacing the button board109 110 111 112 Replacing the ExpressCard NewCard assemblyTo replace the Express Card assembly 113 114 Replacing the Bluetooth cardTo replace the Bluetooth card 115 116 To replace the modem Replacing the modem117 118 119 Replacing the system board 120121 To replace the system board122 123 Replacing the cooling assembly 124To replace the cooling assembly 125126 127 128 Replacing the processor 129130 To replace the processor131 132 133 134 Troubleshooting Diagnosing problems 136System test procedures Testing the external diskette driveTesting the external CD-ROM drive Testing the keyboard or auxiliary input device138 Testing the memoryTesting the power system 139 Testing the touchpadTo check the battery pack using hardware Power-On Self-Test Post error message 140Index of error messages Error codesError messages 141142 CPU ID143 No-beep error messagesNo-beep Error Messages FRU/Action in Sequence Code Beeps Post Routine Description Phoenix Bios beep codes144 145 146 147 Code BeepsSymptom-to-FRU error messages IndicatorPower Symptom / Error Action in SequenceSound Power management149 150 Devices151 Keyboard and touchpad152 Intermittent problemsTo analyze an intermittent problem To isolate a failing FRU Undetermined problems153 154 Jumper and connector locations System board top connectors 156System board bottom connectors 157158 Clearing password check and Bios recoveryClearing the password check Bios Recovery by Crisis Diskette Bios Recovery Boot BlockBios Recovery Hotkey 159160 FRU Field-Replaceable Unit list Introduction 162Travelmate 7730/7730G exploded diagram 163164 Category Part Name and Description Acer Part No Travelmate 7730/7730G FRU list165 166 167 DVD-RW Drives 168DVD/CDRW Combo Modules 169 Heatsinks170 Category Part Name and Description Acer Part No Keyboards171 172 Model definition and configuration Appendix aWireless LAN SP1x2MMW Bluetooth 174Model TM7730-843G50Mi Country C2DP8400175 176 Acer Part No LX.TPK0X.001 Description177 178 Model TM7730G-843G64Mi CountryAcer Part No LX.TPL0X.001 Description HDD 1 GB N320GB5.4KS HDD 2 GB179 Acer Part No LX.TPL0Z.001 Description180 C2DP8600 Wireless LAN SP3x3MMW Bluetooth181 182 Country Portugal Acer Part No LX.TPL0X.010 Description 183Model TM7730G-844G50Bi 184 185 186 Country Norway Acer Part No LX.TPK0X.014 Description187 Country Russia Acer Part No LX.TPK0X.017 Description188 Country Eastern Europe Acer Part No LX.TPK0X.020 Description189 Country Hungary Acer Part No LX.TPK0X.022 Description190 191 Country Turkey Acer Part No LX.TPK0X.032 Description 192Country Turkey Acer Part No LX.TPK0X.031 Description 193 Country Middle East Acer Part No LX.TPK0X.033 DescriptionCountry Middle East Acer Part No LX.TPK0X.034 Description Country Middle East Acer Part No LX.TPK0X.035 Description194 Country Middle East Acer Part No LX.TPK0X.036 DescriptionCountry Middle East Acer Part No LX.TPK0X.037 Description Country Middle East Acer Part No LX.TPK0X.038 DescriptionCountry South Africa Acer Part No LX.TPL0X.011 Description Wireless LAN SP1x2MMW Bluetooth Model TM7730G-844G32Mi195 196 Model TM7730G-844G32MiCountry South Africa Acer Part No LX.TPL0X.012 Description Country Denmark Acer Part No LX.TPL0X.013 Description197 Country Germany Acer Part No LX.TPL0X.014 DescriptionCountry Belgium Acer Part No LX.TPL0X.015 Description Country Holland Acer Part No LX.TPL0X.027 Description198 Country Czech Acer Part No LX.TPL0X.016 DescriptionCountry Luxembourg Acer Part No LX.TPL0X.028 Description Country Norway Acer Part No LX.TPL0X.029 Description199 Country Russia Acer Part No LX.TPL0X.031 Description200 Country South Africa Acer Part No LX.TPL0X.047 DescriptionCountry Denmark Acer Part No LX.TPL0X.048 Description Country Middle East Acer Part No LX.TPL0X.020 Description201 Country Middle East Acer Part No LX.TPL0X.021 DescriptionCountry Middle East Acer Part No LX.TPL0X.022 Description Country Middle East Acer Part No LX.TPL0X.023 Description202 Country Middle East Acer Part No LX.TPL0X.024 DescriptionCountry Switzerland Acer Part No LX.TPL0X.025 Description Country Acer Part No LX.TPL0X.045 Description203 Country South Africa Acer Part No LX.TPL0X.046 Description204 Country Hungary Acer Part No LX.TPL0X.036 Description205 Country Portugal Acer Part No LX.TPL0X.039 Description206 Country Spain Acer Part No LX.TPL0X.040 DescriptionCountry Greece Acer Part No LX.TPL0X.041 Description Country Greece Acer Part No LX.TPL0X.042 Description207 Country Israel Acer Part No LX.TPL0X.043 DescriptionCountry Italy Acer Part No LX.TPL0X.044 Description Country Turkey Acer Part No LX.TPL0X.017 Description208 Country Turkey Acer Part No LX.TPL0X.018 DescriptionCountry Middle East Acer Part No LX.TPL0X.019 Description Country France Acer Part No LX.TPL0X.049 Description209 Country Germany Acer Part No LX.TPL0X.050 DescriptionCountry Luxembourg Acer Part No LX.TPL0X.053 Description Country Belgium Acer Part No LX.TPL0X.051 DescriptionCountry Spain Acer Part No LX.TPL0X.061 Description 210Country Holland Acer Part No LX.TPL0X.052 Description 211 Country Greece Acer Part No LX.TPL0X.062 DescriptionCountry Greece Acer Part No LX.TPL0X.063 Description Country Israel Acer Part No LX.TPL0X.064 DescriptionCountry Czech Acer Part No LX.TPL0X.054 Description 212Country Italy Acer Part No LX.TPL0X.065 Description 213 Country Eastern Europe Acer Part No LX.TPL0X.056 Description214 Country Hungary Acer Part No LX.TPL0X.059 DescriptionCountry Turkey Acer Part No LX.TPL0X.066 Description Country Turkey Acer Part No LX.TPL0X.067 Description215 Country Middle East Acer Part No LX.TPL0X.068 DescriptionCountry Middle East Acer Part No LX.TPL0X.069 Description Country Middle East Acer Part No LX.TPL0X.070 Description216 Country Middle East Acer Part No LX.TPL0X.071 DescriptionCountry Middle East Acer Part No LX.TPL0X.072 Description Country Middle East Acer Part No LX.TPL0X.073 DescriptionWireless LAN SP1x2MMW Bluetooth Model TM7730-863G32Mi 217Country Switzerland Acer Part No LX.TPL0X.074 Description Country Acer Part No LX.TPL0X.075 DescriptionWireless LAN SP3x3MMW Bluetooth Model TM7730G-944G50Mi 218Model TM7730-863G32Mi C2DT9400219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 Appendix B Test compatible componentsMicrosoft Windows Vista Environment Test 236CRT Port Test USB Port Test237 PQI RS-MMC 256MB238 Appendix C Online support information240 241 Index242 Page MAN Monserrat SVC GDE R0 06/08