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Apple 9500 Series manual IIpart, Troubleshooting

Models: 9500 Series

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Troubleshooting Install Connecting the monitor cable Solutions to common problems Cleaning your equipment How to Safety Welcome to Power Macintosh Switching programs Tips for using Macintosh Guide

Page 69

Chapter 6 Troubleshooting

IIpart

Page 68 Page 70

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Apple 9500 Series manual IIpart, Troubleshooting

Page 68 Page 70

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Contents

User’s Guide Apple Computer, Inc Contents Getting Help Using the Optional CD-ROM Player 111 139Index Communications regulation information DOC statement Welcome to Power Macintosh Using the Optional CD-ROM Player Chapter Getting Started Getting HelpChapter Page Getting Started Monitor Macintosh computer Plugging in the computer Connecting a monitor Installing an expansion card Connecting the monitor power cord Plug in the monitor power cord On some monitors, the cable is already attached Connecting the monitor cable Connecting a keyboard with a built-in cable Connecting the mouse and keyboard Connecting a keyboard with a separate cable Connecting other equipment Turning the computer on Turn on your monitor What’s next? Problems turning your computer on? Learning the basics Getting Started Menus Reviewing the basics Windows Icons Turning the computer off User’s Guide Where to find answersPage Getting Help Getting answers to your questions Getting answers with the Topics button Now continue with the next section Getting answers with the Index button Read and follow the instructions in the window Getting answers with the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Chapter Your computer at a glance Connecting Additional Equipment Optional CD-ROM drive Security lock ports About your computer’s sound ports Connecting audio equipment Connecting audio equipment Connecting and positioning a microphone Your finished connections should look something like this Connecting external stereo speakers Connecting external Scsi devices Before you connect a device Scsi terminator Connecting a Scsi device Expanding memory Installing internal drives About Macintosh networking Connecting network cables Chapter Installing and Using Application Programs Installing application programs Working with several programs at a time Switching programs Finding out which programs are openHiding and showing windows on the desktop Using Power Macintosh application programs Backing up your filesSpecial memory requirements Shared libraries Using the Optional CD-ROM Player Inserting a CD-ROM disc If no CD-ROM disc icon appears on your screen Ejecting a CD-ROM disc Playing audio CDs Working with Photo CDs Sharing a CD-ROM disc over a network IIpart TroubleshootingPage Troubleshooting When you have questionsIf you have trouble Take your time Start over Rebuild your desktop regularly Solutions to common problems Computer’s clock keeps time inaccurately Chapter Sad Macintosh icon appears and the computer won’t start up Hard disk icon does not appear on the desktop Your Macintosh can’t read a floppy disk You can’t eject a floppy disk Troubleshooting Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Troubleshooting You experience problems using a document from a DOS computer Problems using the CD-ROM player Solutions to CD-ROM problems Chapter Tray of your CD-ROM player won’t open Problems with CD-ROM discs Problems using ISO 9660 or High Sierra discs Problems playing audio CDs Problems using Photo CDs If your computer’s performance decreases Solving printer problems Obtaining updated Apple software AppleLinkEWorld CompuServe Internet ftp.info.apple.com Internet Apple Computer Higher Education gopher server America Online ftp file transfer protocol gateway Internet ftp.support.apple.com Initializing a hard disk When do you need to initialize a hard disk? Starting up from a floppy disk Starting up from a CD-ROM disc How to initialize a hard disk Repairing a damaged disk When do you need to repair a disk?Try these suggestions first How to test a hard disk How to repair a hard disk or floppy disk Open the Disk First Aid icon Installing or reinstalling system software If Disk First Aid cannot correct the problemWhen should you install system software? Installing system software When should you reinstall system software? You use the Drive Setup program to update your hard disk 100 Chapter Doing a clean installation of system software For a clean installation Do not click Install button Following dialog box appears Replacing special software Doing a custom installation Restart your Macintosh Installing or reinstalling CD-ROM software When should you install or reinstall CD-ROM software?Reinstalling CD-ROM software 108 Chapter IIIpart Page Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your office Eye fatigue Shoulders relaxed What about electromagnetic emissions? Avoiding fatigue Safety instructions Handling your computer equipment Handling the keyboard Handling the monitor Handling floppy disks Handling CD-ROM discs 121 Power supply Ejecting a floppy diskIf you can’t eject a floppy disk Cleaning the computer case Cleaning your equipmentCleaning the monitor Cleaning the mouse Rotate the rollers to clean all around them 125 Recessed area on ring Recessed area surrounding ring Locking and unlocking the mouse To unlock the mouse, follow these steps Page Appendix B Installing an Expansion Card Expansion card power requirements Remove the cover from the computer Power supply Squeeze the sides of the fan and pull down Hold the card by its edges to avoid touching the connector Align the connector end of the card with the expansion slot Lift the auxiliary fan back into place Replace the cover on the computer Upgrading the processor Special keys on Apple keyboards Arrow keys Appendix C Special Keys on Your Keyboard Control key Typing special characters and symbols Diacritical mark Here are other key combinations you may find useful Special key combinationsPage Index Index Index Index Index Index Index Names of specific programs Index Index Index Apple Computer, Inc

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