Problems using Photo CDs

Your CD-ROM player will not open Photo CDs.

mReinstall the CD-ROM software (available through the “MultiMedia Software” option in Custom Install when you reinstall system software).

Your computer does not display color icons for individual images on a Photo CD.

mYour system may be low on memory. To view color icons, restart your computer and then reopen the Photos folder. See the “Memory” topic of Macintosh Guide, available in the Guide (h) menu for more information on managing memory.

After you open an image on a Photo CD, the image is scrambled, colors are displayed incorrectly, or no image appears in the window.

mThe program you are using may not be designed to work with large (high- resolution) image files. You can open the image with another program or you can assign more memory to the program. (For more information on managing memory, see the “Memory” topic of Macintosh Guide, available in the Guide (h) menu.)

After you open an image on a Photo CD, your system is “frozen” and does not respond to any input, or you have a “bomb” message on your screen.

mRestart your Macintosh. The program you are using may not be designed to work with large (high-resolution) image files. You can open the image with another program or you can assign more memory to the program. (For more information on managing memory, see the “Memory” topic of Macintosh Guide available in the Guide (h) menu.)

Troubleshooting 83

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Apple 9500 Series manual Problems using Photo CDs