Apple 9500 Series manual Start over

Start over

Often you can eliminate a problem simply by clearing the computer’s memory and starting over.

If you can, save any open documents before restarting the Macintosh. If your system is frozen and does not respond to anything you do, or if you have a “bomb” message on the screen, saving may not be possible. You can try pressing x-Option-Esc to quit the program in use when the problem occurred; if this works, you can then save the documents open in other programs before restarting. (Be sure to restart the computer immediately after you save your documents; quitting a program using x-Option-Esc may leave corrupt data in the computer’s memory. This corrupt data is erased when you restart the computer.)

To restart your Macintosh, try the following solutions:

mIf you can, choose Restart from the Special menu or from the dialog box that’s on the screen.

Dialog boxes contain messages from the computer. If something goes wrong, a message may appear on the screen, asking you to restart the computer.

mIf you can’t choose Restart, hold down the x and Control keys while you press the

Power key on the keyboard (marked with a triangle).

This key combination restarts the computer. (Use this key combination only when you can’t choose Restart from the Special menu.)

mTurn off your computer with the power button on the front panel of the computer, wait at least 10 seconds, and then turn it on again.

If the computer does not turn off, try pressing and holding down the power button for 3–4 seconds.

mIf the power button doesn’t turn off the computer, unplug your Macintosh.

mIf you suspect that the problem is with other equipment, such as a printer or an external hard disk that’s attached to your computer, turn that equipment off for 10 seconds or longer, then turn it on again and restart the Macintosh.

Troubleshooting 63