Troubleshooting

Power

My AVU1500 is not providing power.

Possible causes:

Check to ensure that the AVU1500 is plugged into a properly grounded AC wall outlet. Some outlets require a wall switch to be turned on in order to deliver power to the outlet.

Too many devices may be plugged into the AVU1500, which are overloading the unit and tripping the overload circuit breaker. The AVU1500 is not designed to handle current loads larger than 15 Amps or 1800 watts. Try unplugging some devices and resetting the circuit breaker located toward the corner of the rear panel.

To reset the circuit breaker: Wait at least 10 minutes after the circuit breaker was tripped before attempting to reset the breaker. Press in the button located next to the power cord on the end of the unit to reset. Power should be restored to

the outlets.

Your components may be plugged into a “Switched” outlet and the outlet is not switched on. Check to ensure that the “Switched ON” indicator on the front control panel is illuminated. If the light is not illuminated, press the “Switched” button on the front panel until the “Switched ON” indicator is illuminated. You should now have power to all of the switched outlets.

Your components may not be turned on. Power may be flowing from the AVU1500, but if the power switch on your component is not turned on, then your component cannot receive power. Turn on the power switch on your component.

The AVU1500 is designed to stop delivering power to all outlets when the surge-protection circuitry is not functioning properly or is expired. Call Belkin Customer Service for assistance. Contact info can be found at the end of this “Troubleshooting” section.

The AVU1500 may be defective. Call Belkin Customer Service for assistance.

Ground Fault

The front-panel display shows an X-mark with the “Ground” indicator.

Possible causes:

You may have a ground-wiring problem. Check to ensure your AVU1500 is plugged into a 3-prong grounded AC wall outlet. Do not use 2-3-prong adapters.

If the “Ground” X-mark is still lit, you have a ground-wiring problem. Unplug your AVU1500 and consult an electrician to properly ground the outlet. Connecting your AVU1500 to an improperly grounded outlet is not safe and will void all Belkin warranties.

If the outlet is properly grounded and the “Ground” X-mark still appears, then your AVU1500 may be malfunctioning. Please call Belkin Customer Service for assistance. Contact info can be found at the end of this “Troubleshooting” section.

Belkin PureAV Hybrid AVU1500 UPS

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Belkin AP51300fc10-BLK, AVU1500 user manual Troubleshooting, Ground Fault