Black Box LES1332A, LES1408A, LES144BA Support Reports, Syslog,  Select the Status Statistics

Select the Status: Statistics

You can find detailed statistics reports by selecting the various submenus.

12.3Support Reports

The Support Report provides useful status information that will assist the Black Box Technical Support team to solve any problems you may experience with your console server.

If you do experience a problem and have to contact tech support, make sure you include the Support Report with your email support request. The Support Report is generated when the issue is occurring, and is attached in plain text format.

Select Status: Support Report and you will be presented with a status snapshot.

Save the file as a text file and attach it to your support email.

12.4Syslog

The Linux System Logger in the console server maintains a record of all system messages and errors:

Select Status: Syslog

You can redirect the syslog record to a remote Syslog Server:

_____________________________________________________________________

724-746-5500 blackbox.com Page 204