Blackberry P'9981 manual Cant enter a conference call with the Join Now option

Models: P'9981

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User Guide

Calendar

Some characters in calendar entries don't appear correctly after synchronisation

If you schedule appointments or meetings on your BlackBerry smartphone that contain special characters or accents, your computer might not support these characters.

On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.

Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.

Related information

About synchronisation conflicts, 73

Synchronise organiser data over the wireless network, 166

I can't enter a conference call with the Join Now option

The Join Now option might not appear in the meeting notification if the meeting organiser isn't using a BlackBerry smartphone that supports the Join Now feature or if the meeting organiser didn't enter the conference call information correctly. You might need to change your smart dialling options so that you can enter the conference call using the Join Now option.

Try the following actions:

If the Join Now option doesn't appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code that appear in either the Location field or the Notes section.

If the Join Now option appears, but you're not able to join, try increasing the default time that your smartphone

waits before dialling an extension. From the home screen, press the key. Press the key > Options > Smart Dialling. In the To access extensions in all other corporations section, change the Wait For field to the highest value or to My Response if your BlackBerry smartphone is connected to a CDMA network. Try entering the conference call with the Join Now option again.

Related information

Enter a conference call meeting, 173

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Blackberry P'9981 manual Cant enter a conference call with the Join Now option