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Blackberry P'9981 manual DSML-enabled server, Location Settings, IT policy

Models: P'9981

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User Guide

Glossary

DSML-enabled server

A BlackBerry smartphone uses a DSML-enabled server to search for and download certificates.

EAP-FAST

Extensible Authentication Protocol Flexible Authentication via Secure Tunnelling

EAP-SIM

Extensible Authentication Protocol Subscriber Identity Module

EAP-TLS

Extensible Authentication Protocol Transport Layer Security

EAP-TTLS

Extensible Authentication Protocol Tunnelled Transport Layer Security

ECC

Elliptic Curve Cryptography

FDN

Fixed Dialing Number

FIPS

Federal Information Processing Standards

GAN

generic access network

Location Settings

Global Positioning System

GSM

Global System for Mobile Communications®

HTTP

Hypertext Transfer Protocol

IMSI

International Mobile Subscriber Identity

Internet Protocol

IT policy

An IT policy consists of various IT policy rules that control the security features and behaviour of BlackBerry smartphones, BlackBerry® PlayBook™ tablets, the BlackBerry® Desktop Software and the BlackBerry® Web Desktop Manager.

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Blackberry P'9981 manual DSML-enabled server, Location Settings, IT policy

Contents

User Guide P9981SWD-1735726-1214094109-032 Contents 152 Keyboard 199 Search 259 Quick Help Getting started Your smartphoneYour P9981 smartphone at a glance New in BlackBerry Picture enhancements Bluetooth enhancementsAbout the BlackBerry ID Touch-free call answeringImportant keys Visit the Set-up applicationKey Keys on the right side of your smartphone Volume/MuteFlashing LED Right convenienceApplication icons IconsInstant messaging ApplicationsMedia Social networking and mobile purchasing BlackBerry Device Software updatePersonal organiser FilesGames Home screen iconsBattery power level icons Message inbox iconsTyping icons Video camera Phone iconsCalendar icons Camera iconsYour Home screen Add a shortcut to your Home screen or Favourites panelShow or hide a Home screen panel Change themes Change where apps that you download appearShow, hide or find an application icon Move an application iconClick Display Message on Lock Screen Feature availabilityChange what happens when you type on the Home screen Add a message that appears when your smartphone is lockedInformation View IT Policy Click the Options icon. Click Security Security StatusHow to Top Set up an email addressFind more information About using your smartphone as a tethered modem About downloading apps with the BlackBerry App WorldBlackBerry App World icon. Press the key Help Press the key Copy All To Contacts Copy contacts from your SIM card to your contact listSend a text message View a location on a mapClick Typing and Language Typing Turn on or turn off flight modeLock or unlock your smartphone Turn off word substitutionKey Show All Tips Managing indicatorsTips Top Tips Finding appsUpdates Tips Updating your softwarePrior Read Frequent panels Tips Extending battery lifeSwitch to the Favourites , Media , Downloads Tips Doing things quicklyClick Device Auto On/Off Profiles icon. Click Change Sounds and AlertsDelete Original Text Options . Change the Image Size or Video Format Click Security PasswordTips Keeping your information safe Key Memory UsePersonalise Top Change your ringtone, notifiers, reminders or alertsUse a picture as your smartphone wallpaper Change the display font Add, rename or delete a folder on the home screenAdd or change your signature Change the languageAdd a contact picture for caller ID Set up speed dial for a contactAssign an application to a convenience key Add or delete a contact alertCant make or receive calls Troubleshooting TopCant send messages Im not receiving messagesScreen turns off Forget my smartphone passwordMedia player screen closes Email messages arent reconciling over the wireless networkOrganiser data isnt synchronising over the wireless network Cant pair with a Bluetooth enabled deviceRelated information Tips Doing things quickly Tips and shortcutsTips Extending battery life Options. Change the Image Size or Video Format field Tips Finding appsTips Updating your software Tips Keeping your information safe Tips Managing indicatorsTroubleshooting Shortcuts Cant use a shortcutKey Mark Read Phone basics How to PhonePhone Phone at a glance Phone iconsMake a call Answer or end a callAnswer a second call Change your ringtone, notifiers, reminders or alerts Dial using numbers or lettersSwitch applications during a call About using a headsetEmergency calls VolumeAbout emergency calls and Emergency Callback Mode Adjust the volumeSpeed dial Forward or stop forwarding calls Call waiting, call forwarding and call blockingTurn on or turn off call waiting About call forwardingBlock or stop blocking calls Change the call blocking passwordAdd, change or delete a call forwarding number About call blockingAdd, change or delete a contact in your fixed dialling list Fixed dialling and smart diallingAbout fixed dialling Turn on fixed diallingConference calls About smart diallingAbout conference calls About call logs Call logsMake a conference call Create a phone number link for a conference callView or hide call logs in the Messages application Multiple phone numbersDelete call logs Add, change or delete call log notesSort phone numbers or contacts on the phone screen Switch the active phone numberPhone options Turn on or turn off dialling from the lock screenChange how you answer or end calls with the holster Hide or display your phone number when you make callsPress the key Options In-call Settings Turn off the prompt that appears before you delete itemsTurn on or turn off TTY support Reset a call timerTurn on hearing aid mode About TTY supportCheck your voice mail About your voice mail greeting and voice mail passwordChange the voice mail access number and password Voice mailSome features arent available on my smartphone Troubleshooting PhoneMy phone number appears as Unknown in the Phone application Cant check my voice mailCant block calls Cant change the number of times that my smartphone ringsMy headset makes calls instead of my smartphone Change the options for voice prompts Voice commandsHow to Voice commands Perform an action using a voice commandAvailable voice commands Change the language for voice commandsVoice command Description Troubleshooting Voice commands Turn off choice lists for voice commandsCant make calls using a voice command How to Messages MessagesMessages at a glance Send an email Resend a message Check spellingSave a draft of a message Search for text in a message, in a file or on a webpage Delete a messageAttach a contact card to a message Blind carbon copy a contactHide sent messages from the message inbox View an address instead of a display nameSave a message View saved messagesSet how long your smartphone stores messages Hide the new or unread message indicatorHow to Email Composing and sending email Send an emailAttach a file to an email Email filters About email filters Delete the disclaimer from an emailDelete the original text from a reply message Stop a message from being sentPress the key Filter by Sender or Subject Create an email filter based on a contact or subjectOptions for email filters Press the key Options Email FiltersChange, prioritise or delete an email filter Turn on an email filterSynchronise email over the wireless network Press the key Options Email ReconciliationChange the Delete On field to Mailbox & Handheld Press the key Purge Deleted Items About synchronisation conflictsManage email reconciliation conflicts Stop forwarding email to your smartphoneOrganising your email inbox About flags Viewing and replying to email About email account iconsPreview more of grouped email messages View email in plain text formatChange how a message inbox displays messages Add, change or remove a flagChange how you group email messages Hide messages from the Messages applicationMark a message as read or unread File an emailClick Display Message Categorisation Hide filed email from the message inbox Add, move, rename or delete an email folderClear the Save Copy In Sent Folder check box Receive only the first section of long email messagesPress the key Options Email Account Management Set an out-of-office replyChange options for your personal email account Select the Use Out Of Office Reply check boxClear the Download Images Automatically check box Turn on or turn off read receiptsStop loading pictures in Html email messages Stop displaying recent contacts in email address fieldsView Google Mail messages with a specific label Google Mail About Google Mail on your smartphoneAdd or remove a Google Mail star Apply or remove a Google Mail labelReport spam sent to your Google Mail account Troubleshooting EmailArchive a Google Mail message or conversation Move archived Google Mail messages to your message inboxIm not receiving messages Email messages arent reconciling over the wireless networkSome messages no longer appear on my smartphone Html email messages dont appear correctlySome email folders appear dimmed Some features arent available on my smartphone Email filters arent working correctlyNumber of new or unread messages is different than I expect How to Text messages Text messagesAbout text messages Composing and sending text messages Send a text message Set the importance level for text messages that you sendPicture Video Location Audio Voice Note Contact Appointment Set whether pressing the Enter key sends text messages Delete the history from a text message Add an appointment to your calendar from a text messageShow names in the history of text messages Change how your text messages lookTurn off Word Substitution for text messages Save a media file from a text messageSave a contact card from a message Block text messagesSet a wireless network type for sending text messages Cell broadcasting About cell broadcastingTurn on cell broadcasting Rename a cell broadcast channel Click Device Advanced System Settings Cell BroadcastingPersonalise Text messages Stop receiving messages from a cell broadcast channelCant turn on cell broadcasting Troubleshooting Text messagesCant send text messages Im not receiving text messagesCreate a link for a PIN How to PIN messagesPIN messages Compose and send a PIN messageTroubleshooting PIN messages Hide messages from the Messages application Open and save an attachment How to AttachmentsAttachments About files and attachmentsClick Download Attachment or Download File Save a file or an attachmentSend a file Open a link in a file or an attachmentAttach a contact card to a message Set font options for a file or an attachmentView properties for a file Contact cards About contact cardsBlock incoming messages Troubleshooting AttachmentsSkipped content bar appears in a document Security options for messagesClick Security Firewall Reset a blocked message counterPress the Reset Count or Reset All Counts Add a contact to your allowed sender listMIME-protected messages Sign or encrypt a messageEncrypt a message with a passphrase Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a messageIndicator Description View the certificate used to sign or encrypt a messageView encryption information for a weakly encrypted message Encryption status indicators Check the status of a certificate or certificate chainClick Security S/MIME About message classifications Change the default signing and encryption optionChange the default message classification Click Device Advanced System Settings Default ServicesClick Security S/MIME Change the Message Viewer Icons field Change the size of S/MIME indicators in messagesIBM Lotus Notes native encrypted messages Cant open an attachment in an encrypted messageAbout IBM Lotus Notes native encrypted messages Select the Use Conventional Encryption check box Encrypt a message using IBM Lotus Notes native encryptionPGP protected messages Encrypt a PGP protected message with a passphraseAdd a PGP key from a message Attachment indicators in PGP protected messagesAttach a PGP key to a message Download the PGP key used to sign or encrypt a messagePGP protected message status Encryption status indicators Digital signature indicators for PGP protected messagesView the PGP key used to sign or encrypt a message More data to verify the trust status of the key Sender’s PGP key is expiredClick Security PGP Change the size of PGP indicators in messages Click Security PGP Change the Message Viewer Icons field Change the encryption algorithms for PGP protected messagesCant open an attachment in an encrypted message How to Files Files and attachmentsFile basics Search for a file that is saved on your smartphone Send a file Managing files and attachments Copy, move, rename or delete a fileHide a file or folder Move around a spreadsheet View the table of contents in a documentView a hidden file or folder View tracked changes in a documentChange the size of a column View the content of a cellSwitch presentation views Switch slidesSave a slide Troubleshooting FilesSkipped content bar appears in a document Question mark appears on a slideMedia How to MediaAdjust the volume Amplify the volume using the audio boost featureCopy, move, rename or delete a file Improve sound quality for media filesTurn on or turn off audio and video shortcuts Sort media filesAbout transferring and synchronising media files Change the Close Media Player When Inactive fieldView properties for a file Turn off media card supportSend a file Receive a media file using Bluetooth technology Supported audio and video file formats and extensionsFile extensions Video file formats Audio file formats How to Music MusicShuffle or repeat songs Rename or delete a playlist Create a standard or an automatic playlistAdd the song that is playing to a playlist Move or delete a song in a playlistTroubleshooting Music Cant save media filesCant open media files Media player screen closes Keep backlighting on when you play a videoVideos Cant use a shortcutTroubleshooting Videos Display closed captions in videosSelect the Display Closed Captions check box Video camera Turn on or off video lighting How to Video cameraChange the video camera scene mode Record a videoReduce blurriness in the videos that you take Troubleshooting Video cameraChange the video size and format Change the location for storing videos that you takeFlash dims or turns off CameraTake a picture How to CameraChange the flash setting for pictures that you take Camera at a glance Camera iconsTurn off digital zoom for the camera Change the camera scene modeChange the size of pictures that you take Geotag pictures that you takeChange the location for storing pictures that you take Troubleshooting CameraChange the Warn when pictures remaining drops to field Change the review duration of the pictures that you takeSome pictures that I take are blurry Save a picture from a text message or a web How to PicturesPictures Pictures at a glance Zoom, pan or rotate a pictureOrganise pictures by date or folder View pictures as a slide showChange your slide show options View pictures in list view or thumbnail viewClick Import Pictures Troubleshooting PicturesImport pictures to the Pictures application Find a picture that you took with the cameraReceive an error message after I rotate a picture Record a voice note Troubleshooting Voice notesMy smartphone isnt using the correct ringtone or wallpaper Voice notes146 147 Add or delete a custom profile How to Ringtones, sounds and alertsRingtones, sounds and alerts About ringtones, sounds and alertsSilence your smartphone Change alarm notification options Click AccessibilityTurn on or turn off event sounds Troubleshooting Ringtones, sounds and alerts How to Browser BrowserBrowser at a glance Zoom in to or out from a web Open, close or switch between tabsBrowser basics Browsing webpages Visit a web page or search the InternetMove back, move forward or refresh a webpage Search for text in a message, in a file or on a webpageView a list of web pages that you visited recently Turn on browser shortcutsDownload a file from a webpage Return to the browser homeClose the browser Play a media file on a webpageBrowser bookmarks Add, rename, or delete a bookmark folder for webpages Browser optionsSend a bookmark for a webpage Move a bookmark for a webpageSet the character encoding for all webpages Change your default search engineChange the font size for text on webpages Add a search engine from a websiteClick Clear Now Stop blocking pop-ups on webpagesDelete browsing information Turn off cookies in the browserAbout TLS Browser securityTurn off JavaScript support Turn on geolocation in the browserManage browser security Click Security Advanced Security Settings TLSAdd a trusted content server Browser pushAbout browser push About RSS feeds RSS feedsBrowser push options Turn off browser pushNo browser is available on my smartphone Troubleshooting BrowserCant open a new tab Cannot play a song or video on a webAbout backing up and restoring smartphone data How to CalendarCalendar Synchronising calendarSelect the Wireless Synchronisation check box Synchronise organiser data over the wireless networkGo to a specific date in the calendar Switch calendar viewsCalendar basics Manage data synchronisation conflictsSet an alarm in the calendar Switch calendarsMeetings Check availability of meeting participants Delete an appointment, meeting or alarmView your calendar when responding to a meeting Respond to a meeting invitationSend an email to all meeting participants Calendar optionsForward a meeting invitation Delegate a meeting invitationChange how long your smartphone stores calendar entries Change the default calendarChange options for reminders Change options for multiple calendarsCreate a conference call meeting from your computer Conference call meetingsShow tasks in the calendar Create a conference call meeting from your smartphoneEnter a conference call meeting Troubleshooting CalendarCant set some fields when scheduling appointments Cant schedule appointments that span multiple daysCant enter a conference call with the Join Now option How to Contacts ContactsContact basics Search for a contact Change or delete a contactCategorise a contact, task or memo Add a contact picture for caller IDChange or delete a contact picture About categoriesCreate a category for contacts, tasks or memos Synchronising contacts179 Change or delete a personal distribution list Personal distribution listsMultiple contact lists Create a personal distribution listChange the display options for contacts Change the default contact listContact list options View a different contact listSort contacts or tasks Troubleshooting ContactsContact list field data isnt appearing on my computer My contact pictures keep changingDisplay a second time zone on the clock How to ClockClock Set the date and timeTurn on the alarm Silence the alarmSet options for bedside clock mode Use the stopwatch Turn on bedside clock modeUse the timer Change timer notification optionsTime on my smartphone is not correct Troubleshooting ClockChange or delete a task or memo Tasks and memosCreate a task or memo Send a task or memoAbout synchronisation and reconciliation Hide completed tasksShow tasks in the calendar Synchronising tasks and memosSynchronise organiser data over the wireless network About backing up and restoring smartphone dataAbout synchronisation conflicts Manage data synchronisation conflicts About categoriesCategorise a contact, task or memo Create a category for contacts, tasks or memosTurn off the prompt that appears before you delete items Typing basics How to TypingTyping Typing iconsType an accent or special character Type a symbolType text using SureType technology Type text using multi-tapChange your typing style Type text using the predictive input methodTyping input methods Change options for typing input methodsWord Substitution Custom dictionaryCreate a word substitution entry Spelling checkerUndo a Word Substitution change Turn off word substitutionClick Typing and Language Spell Check Cant check spellingChange options for checking spelling Check spellingTroubleshooting Typing Cant check spellingHave no Advanced Style Options Keyboard How to KeyboardTurn trackpad sounds on or off Troubleshooting KeyboardNo application opens when I press a Convenience key Set the trackpad sensitivityAdd a display language How to LanguageLanguage About typing input languagesTroubleshooting Language Some characters do not appear correctly on my smartphoneCant find a display language on my smartphone How to Screen display Screen displaySet options for backlighting About organising application icons Organising applications on the Home screenThemes Add a message that appears when your smartphone is lockedTurn on flashing LED notification for wireless coverage Use greyscale or reverse contrast for the screen displayMy display changed Troubleshooting Screen displayTurn on GPS technology How to GPS technologyGPS technology Turn off location aiding or location dataCant use GPS technology Troubleshooting GPS technologyPrevent others from tracking your location Get your GPS locationZoom in to or out from a map How to MapsMaps Pan a mapAdd a location to your list of favourites View an address on a map using a linkView a list of points of interest near a location View contact information for a point of interestPress the key Remove as Favourite Delete a location from your list of favouritesGet directions Send a locationKeep backlighting on when you track your movement Copy a locationClear a map Change the display language for maps Troubleshooting MapsChange the font settings for maps Change the units of measure for mapsUser Guide Maps Create a BlackBerry ID How to ApplicationsApplications About multi-taskingClose an app so that it is not running in the background View properties for an applicationClick Device Application Management Deleted an app that I want back Troubleshooting ApplicationsDelete an application View the size of an application databaseError message and cause Possible solution Error messages BlackBerry Device SoftwarePassword attempts Click Install update Related information BlackBerry Device Software How to BlackBerry Device SoftwareOver the wireless network From a website Using the BlackBerry Desktop SoftwareKey View Result Downgrade Update the BlackBerry Device Software from a websiteClick Check for Updates Click Device Software UpdatesTroubleshooting BlackBerry Device Software Turn on or turn off a network connection How to Mobile networkManage Connections Mobile networkRoaming About roaming and international roaming Turn on or turn off flight modeCheck the status of network connections and services Click Services StatusSwitch wireless networks manually Turn on or turn off data service or set roaming optionsClick Networks and Connections Mobile Network Highlight a wireless network 227 Change the connection speed for the wireless network Turn on flashing LED notification for wireless coverageChange the order of preferred networks Wireless coverage indicators Cant connect to the mobile network Troubleshooting Mobile networkError messages Data service unavailable Possible solutionsHow to Wi-Fi technology Wi-Fi technologyConnect to a Wi-Fi network Connect to a Wi-Fi network using Wi-Fi Protected SetupClick Wi-Fi Network Click Save and Connect Related information Connect to a Wi-Fi network manuallyClick Set-Up Wi-Fi Saved Wi-Fi Networks Click Wi-Fi Network Saved Wi-Fi NetworksOptions for saved Wi-Fi networks Turn on or turn off the prompt that appears for hotspotsCommon options Option Description WPA/WPA2 Enterprise options WPA/WPA2 Personal optionsConnection permissions for third-party applications Install a root certificate on your smartphoneWi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Set options for Wi-Fi diagnostic reportsInternet About using Wi-Fi with VPN and software tokensCant connect to a Wi-Fi network Troubleshooting Wi-Fi technology239 Turn on or turn off Bluetooth technology Bluetooth technologyHow to Bluetooth technology About BluetoothClick Networks and Connections Bluetooth Connections Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Press the key Send Contact Card Send Using Bluetooth Send and receive a contact card using Bluetooth technologyRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled deviceBluetooth profiles Bluetooth technology optionsSet the Allow outgoing calls field to Never or If Unlocked Turn off a Bluetooth profileRestrict outgoing calls Change the Contacts Transfer fieldClear the LED Connection Indicator check box Change the pairing name for your BlackBerry smartphoneTurn off Bluetooth connection notification Turn off the prompt that appears when connecting or pairingTurn off automatic reconnection to Bluetooth enabled devices Troubleshooting Bluetooth technologyCant share contacts with a paired Bluetooth enabled device My list of paired Bluetooth devices doesnt appearCant type a passkey on a Bluetooth enabled device Lose my connection with a Bluetooth enabled car kitClick Device Smart Accessories Smart accessoriesAbout the Smart Accessories application Set up a new dockDelete a saved dock profile How to Power and battery Power and batteryClick Display Screen Display Supported media cards How to Storage space and media cardsStorage space and media cards About media cardsRestore smartphone data from your media card View the amount of storage space used by media filesClick Device Storage Related information Turn on encryption Format your media card or built-in media storageAbout compression About file encryptionTips Storage space and media cards Troubleshooting Storage space and media cards My smartphone doesnt recognise my media cardApplication storage on my smartphone is low 258 Search How to SearchSearch for messages Message search criteriaField Description View, change or delete a saved search Do more with your message search resultsTroubleshooting Search Dont get any voice enabled search resultsSearch for a contact Copy a contact from your contact list to your SIM card How to SIM cardSIM card Add a contact to your SIM cardStore text messages on your SIM card Change or delete SIM card contactsChange the SIM card PIN code Change the display name for a phone numberAbout SIM card security Protect your SIM card with a PIN codeSecurity How to SecurityAbout the smartphone password Set a smartphone passwordLock or unlock your smartphone Change the smartphone passwordLock your smartphone when you insert it in the holster Set a limit for smartphone password attemptsClick Security Security Wipe Password KeeperAbout the Password Keeper Change the Password Keeper passwordHide or show passwords in the Password Keeper Set a limit for password attempts in the Password KeeperCopy a password Prevent password copyingTurn on encryption EncryptionAbout encrypting data on your smartphone About file encryptionSet encryption strength About encryption keysGenerate an encryption key Memory cleaning About memory cleaningTurn on memory cleaning About certificates Create a shortcut for the memory cleaning applicationClick Security Advanced Security Settings Certificates CertificatesPress the key Import Certificate or Import PGP Key About certificate enrolmentDownload a certificate from a certification authority Import a certificate or PGP key from a media cardView properties for a certificate Certificate propertiesProperty Description View one type of certificate or PGP key Send a certificatePress the key Send via Email or Send via PIN Status indicators for certificates IndicatorDescription Delete a certificateView the certificate chain for a certificate Change the trust status of a certificate Revoke a certificatePress the key Fetch Status or Fetch Chain Status Press the key Associate Addresses Certificate revocation reasonsAdd an email address to a certificate Reason DescriptionClick Security Advanced Security Settings Certificates Download a personal PGP key from the PGP Universal Server Download an updated PGP key from an LDAP-enabled serverClick Security Advanced Security Settings PGP Keys Press the key Fetch Updated PGP KeyView details for a PGP key PGP key propertiesSend a PGP key Check the revocation status of a PGP key PGP key status PGP key status indicatorsDelete a PGP key Clear the PGP data cacheRevoke a PGP key PGP key revocation reasonsPGP key options Change the display name for a PGP key Certificate servers Add a certificate serverChange connection information for a certificate server Delete a certificate server Connection options for LDAP-enabled serversConnection options for Ocsp and CRL servers Send connection information for a certificate serverAbout the key store Change the key store passwordChange when your smartphone deletes the key store password Key storeTurn off automatic back-up and restore of key store data Click Security Advanced Security Settings Key StoresChange the refresh rate for certificate revocation lists About using a smart card with your smartphone Turn on two-factor authenticationSmart cards Import a certificate from a smart card About smart password entryTurn off smart password entry Clear the Smart Password Entry check boxTurn off notification for smart card connections Switch smart password filtersPrerequisites Using authentication certificates Use a certificate to authenticate your smart cardAbout VPN profiles VPN settingsChange the user name and password for a VPN profile Store the passphrase for your smart card on your smartphoneChange the PIN for a software token on your smartphone Verify security software manuallyAbout software tokens Change the software token for a VPN profileReset connection permissions for third-party applications Third-party application controlSet permissions for a third-party application Press the key Edit Permissions Prompt Exceptions Turn on safe modeClick Device Advanced System Settings TCP IP Turn off a prompt for a third-party application connectionInteraction permissions for third-party applications Data permissions for third-party applications Cant unlock my smartphone using my smart card Troubleshooting SecurityCant download a certificate Cant download a PGP key from an LDAP-enabled serverView, submit or delete a diagnostic report Service books and diagnostic reportsAccept, delete or restore a service book Run a diagnostic reportCant run or submit a diagnostic report Set a default recipient for diagnostic reportsHow to Synchronisation Synchronise email over the wireless networkSynchronisation 303 Manage email reconciliation conflicts Troubleshooting Synchronisation 306 Audio and phone accessibility options Accessibility optionsHow to Accessibility Screen accessibility optionsTTY support Add or delete a contact alertAvailable voice commands Voice dialling Perform an action using a voice commandClick Typing and Input Word Substitution Typing accessibility optionsCalculator Use the calculatorConvert a measurement CRL server GlossaryBlackBerry MDS CertificateDSML-enabled server Location SettingsIT policy Personal PGP key LDAP-enabled serverMass storage mode Personal certificateRoot certificate Public keyTriple DES Legal notice 318 User Guide Legal notice User Guide Legal notice User Guide Legal notice