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Blackberry P'9981 manual Password attempts

Models: P'9981

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User Guide

Applications

Error message and cause	Possible solution

Error 603: Application error

Error 200: BlackBerry Device Software error

Error 545: Incompatible file system

Try the following actions:

•Reset your smartphone.

•If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.

•If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.

	Error 203: Application process	Reset your smartphone.
	terminated

	Error 501: Memory corruption	Contact your wireless service provider.
	Error 517: Hardware/software
	conflict
	Error 547: Hardware or system issue

	Error 513: User attempted to reset	When this error occurs, all of your smartphone data is deleted to prevent
	the smartphone after exceeding the	unauthorised access to your information.
	maximum number of permitted	If your email account uses a BlackBerry Enterprise Server, your administrator
	password attempts
	password attempts	might be able to change options that will minimise the chance of this error

		message appearing again. For more information, contact your administrator.
		Try the following actions:
		• Reload your BlackBerry Device Software. The reload process deletes
		your smartphone data.
		• If the error message still appears after you reload your BlackBerry Device
		Software, contact your wireless service provider.

	Error 576: IT policy issue	Contact your administrator.

Related information
BlackBerry Device Software, 221
Getting started: Security, 0
Reset the smartphone, 251

Reload the BlackBerry Device Software using the BlackBerry Desktop Software

Before you reload the BlackBerry Device Software, download and install the latest version of the BlackBerry Desktop Software.

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Image 221

Blackberry P'9981 manual Password attempts

Contents

User Guide P9981SWD-1735726-1214094109-032 Contents 152 Keyboard 199 Search 259 Your P9981 smartphone at a glance New in BlackBerry Quick HelpGetting started Your smartphone About the BlackBerry ID Bluetooth enhancementsTouch-free call answering Picture enhancementsImportant keys Visit the Set-up applicationFlashing LED Keys on the right side of your smartphone Volume/MuteRight convenience KeyApplication icons IconsMedia Instant messagingApplications Personal organiser BlackBerry Device Software updateFiles Social networking and mobile purchasingGames Home screen iconsTyping icons Battery power level iconsMessage inbox icons Calendar icons Phone iconsCamera icons Video cameraShow or hide a Home screen panel Your Home screenAdd a shortcut to your Home screen or Favourites panel Show, hide or find an application icon Change where apps that you download appearMove an application icon Change themesChange what happens when you type on the Home screen Feature availabilityAdd a message that appears when your smartphone is locked Click Display Message on Lock ScreenInformation View IT Policy Click the Options icon. Click Security Security StatusFind more information How to TopSet up an email address BlackBerry App World icon. Press the key Help About using your smartphone as a tethered modemAbout downloading apps with the BlackBerry App World Send a text message Copy contacts from your SIM card to your contact listView a location on a map Press the key Copy All To ContactsLock or unlock your smartphone Turn on or turn off flight modeTurn off word substitution Click Typing and Language TypingTips Top Tips Managing indicatorsTips Finding apps Key Show AllPrior Read UpdatesTips Updating your software Switch to the Favourites , Media , Downloads Tips Extending battery lifeTips Doing things quickly Frequent panelsDelete Original Text Click Device Auto On/OffProfiles icon. Click Change Sounds and Alerts Tips Keeping your information safe Click Security PasswordKey Memory Use Options . Change the Image Size or Video FormatUse a picture as your smartphone wallpaper Personalise TopChange your ringtone, notifiers, reminders or alerts Add or change your signature Add, rename or delete a folder on the home screenChange the language Change the display fontAssign an application to a convenience key Set up speed dial for a contactAdd or delete a contact alert Add a contact picture for caller IDCant make or receive calls Troubleshooting TopCant send messages Im not receiving messagesScreen turns off Forget my smartphone passwordOrganiser data isnt synchronising over the wireless network Email messages arent reconciling over the wireless networkCant pair with a Bluetooth enabled device Media player screen closesRelated information Tips Doing things quickly Tips and shortcutsTips Extending battery life Options. Change the Image Size or Video Format field Tips Finding appsTips Updating your software Tips Keeping your information safe Tips Managing indicatorsKey Mark Read Troubleshooting ShortcutsCant use a shortcut Phone How to PhonePhone at a glance Phone icons Phone basicsAnswer a second call Make a callAnswer or end a call Switch applications during a call Dial using numbers or lettersAbout using a headset Change your ringtone, notifiers, reminders or alertsAbout emergency calls and Emergency Callback Mode VolumeAdjust the volume Emergency callsSpeed dial Turn on or turn off call waiting Call waiting, call forwarding and call blockingAbout call forwarding Forward or stop forwarding callsAdd, change or delete a call forwarding number Change the call blocking passwordAbout call blocking Block or stop blocking callsAbout fixed dialling Fixed dialling and smart diallingTurn on fixed dialling Add, change or delete a contact in your fixed dialling listAbout conference calls Conference callsAbout smart dialling Make a conference call Call logsCreate a phone number link for a conference call About call logsDelete call logs Multiple phone numbersAdd, change or delete call log notes View or hide call logs in the Messages applicationPhone options Switch the active phone numberTurn on or turn off dialling from the lock screen Sort phone numbers or contacts on the phone screenPress the key Options In-call Settings Hide or display your phone number when you make callsTurn off the prompt that appears before you delete items Change how you answer or end calls with the holsterTurn on hearing aid mode Reset a call timerAbout TTY support Turn on or turn off TTY supportChange the voice mail access number and password About your voice mail greeting and voice mail passwordVoice mail Check your voice mailSome features arent available on my smartphone Troubleshooting PhoneCant block calls Cant check my voice mailCant change the number of times that my smartphone rings My phone number appears as Unknown in the Phone applicationMy headset makes calls instead of my smartphone How to Voice commands Voice commandsPerform an action using a voice command Change the options for voice promptsVoice command Description Available voice commandsChange the language for voice commands Cant make calls using a voice command Troubleshooting Voice commandsTurn off choice lists for voice commands Messages at a glance Send an email How to MessagesMessages Save a draft of a message Resend a messageCheck spelling Attach a contact card to a message Delete a messageBlind carbon copy a contact Search for text in a message, in a file or on a webpageSave a message View an address instead of a display nameView saved messages Hide sent messages from the message inboxSet how long your smartphone stores messages Hide the new or unread message indicatorAttach a file to an email How to EmailComposing and sending email Send an email Delete the original text from a reply message Delete the disclaimer from an emailStop a message from being sent Email filters About email filtersOptions for email filters Create an email filter based on a contact or subjectPress the key Options Email Filters Press the key Filter by Sender or SubjectChange, prioritise or delete an email filter Turn on an email filterChange the Delete On field to Mailbox & Handheld Synchronise email over the wireless networkPress the key Options Email Reconciliation Manage email reconciliation conflicts About synchronisation conflictsStop forwarding email to your smartphone Press the key Purge Deleted ItemsPreview more of grouped email messages Viewing and replying to email About email account iconsView email in plain text format Organising your email inbox About flagsChange how you group email messages Add, change or remove a flagHide messages from the Messages application Change how a message inbox displays messagesClick Display Message Categorisation Mark a message as read or unreadFile an email Hide filed email from the message inbox Add, move, rename or delete an email folderClear the Save Copy In Sent Folder check box Receive only the first section of long email messagesChange options for your personal email account Set an out-of-office replySelect the Use Out Of Office Reply check box Press the key Options Email Account ManagementStop loading pictures in Html email messages Turn on or turn off read receiptsStop displaying recent contacts in email address fields Clear the Download Images Automatically check boxAdd or remove a Google Mail star Google Mail About Google Mail on your smartphoneApply or remove a Google Mail label View Google Mail messages with a specific labelArchive a Google Mail message or conversation Troubleshooting EmailMove archived Google Mail messages to your message inbox Report spam sent to your Google Mail accountIm not receiving messages Email messages arent reconciling over the wireless networkSome email folders appear dimmed Some messages no longer appear on my smartphoneHtml email messages dont appear correctly Number of new or unread messages is different than I expect Some features arent available on my smartphoneEmail filters arent working correctly About text messages How to Text messagesText messages Picture Video Location Audio Voice Note Contact Appointment Composing and sending text messages Send a text messageSet the importance level for text messages that you send Set whether pressing the Enter key sends text messages Show names in the history of text messages Add an appointment to your calendar from a text messageChange how your text messages look Delete the history from a text messageSave a contact card from a message Save a media file from a text messageBlock text messages Turn off Word Substitution for text messagesTurn on cell broadcasting Set a wireless network type for sending text messagesCell broadcasting About cell broadcasting Personalise Text messages Click Device Advanced System Settings Cell BroadcastingStop receiving messages from a cell broadcast channel Rename a cell broadcast channelCant send text messages Troubleshooting Text messagesIm not receiving text messages Cant turn on cell broadcastingPIN messages How to PIN messagesCompose and send a PIN message Create a link for a PINTroubleshooting PIN messages Hide messages from the Messages application Attachments How to AttachmentsAbout files and attachments Open and save an attachmentSend a file Save a file or an attachmentOpen a link in a file or an attachment Click Download Attachment or Download FileView properties for a file Set font options for a file or an attachmentContact cards About contact cards Attach a contact card to a messageSkipped content bar appears in a document Troubleshooting AttachmentsSecurity options for messages Block incoming messagesPress the Reset Count or Reset All Counts Reset a blocked message counterAdd a contact to your allowed sender list Click Security FirewallEncrypt a message with a passphrase MIME-protected messagesSign or encrypt a message Attach a certificate to a message Attachment indicators in S/MIME-protected messagesDownload the certificate used to sign or encrypt a message Add a certificate from a messageView encryption information for a weakly encrypted message Indicator DescriptionView the certificate used to sign or encrypt a message Click Security S/MIME Encryption status indicatorsCheck the status of a certificate or certificate chain Change the default message classification Change the default signing and encryption optionClick Device Advanced System Settings Default Services About message classificationsClick Security S/MIME Change the Message Viewer Icons field Change the size of S/MIME indicators in messagesAbout IBM Lotus Notes native encrypted messages IBM Lotus Notes native encrypted messagesCant open an attachment in an encrypted message PGP protected messages Encrypt a message using IBM Lotus Notes native encryptionEncrypt a PGP protected message with a passphrase Select the Use Conventional Encryption check boxAttach a PGP key to a message Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a messageView the PGP key used to sign or encrypt a message PGP protected message status Encryption status indicatorsDigital signature indicators for PGP protected messages Click Security PGP More data to verify the trust status of the keySender’s PGP key is expired Change the size of PGP indicators in messages Click Security PGP Change the Message Viewer Icons field Change the encryption algorithms for PGP protected messagesCant open an attachment in an encrypted message File basics How to FilesFiles and attachments Search for a file that is saved on your smartphone Send a file Hide a file or folder Managing files and attachmentsCopy, move, rename or delete a file View a hidden file or folder View the table of contents in a documentView tracked changes in a document Move around a spreadsheetSwitch presentation views View the content of a cellSwitch slides Change the size of a columnSkipped content bar appears in a document Troubleshooting FilesQuestion mark appears on a slide Save a slideAdjust the volume How to MediaAmplify the volume using the audio boost feature MediaTurn on or turn off audio and video shortcuts Improve sound quality for media filesSort media files Copy, move, rename or delete a fileView properties for a file Change the Close Media Player When Inactive fieldTurn off media card support About transferring and synchronising media filesSend a file File extensions Video file formats Audio file formats Receive a media file using Bluetooth technologySupported audio and video file formats and extensions Shuffle or repeat songs How to MusicMusic Add the song that is playing to a playlist Create a standard or an automatic playlistMove or delete a song in a playlist Rename or delete a playlistCant open media files Troubleshooting MusicCant save media files Videos Keep backlighting on when you play a videoCant use a shortcut Media player screen closesSelect the Display Closed Captions check box Troubleshooting VideosDisplay closed captions in videos Video camera Change the video camera scene mode How to Video cameraRecord a video Turn on or off video lightingChange the video size and format Troubleshooting Video cameraChange the location for storing videos that you take Reduce blurriness in the videos that you takeFlash dims or turns off CameraChange the flash setting for pictures that you take How to CameraCamera at a glance Camera icons Take a pictureChange the size of pictures that you take Change the camera scene modeGeotag pictures that you take Turn off digital zoom for the cameraChange the Warn when pictures remaining drops to field Troubleshooting CameraChange the review duration of the pictures that you take Change the location for storing pictures that you takeSome pictures that I take are blurry Pictures How to PicturesPictures at a glance Zoom, pan or rotate a picture Save a picture from a text message or a webChange your slide show options View pictures as a slide showView pictures in list view or thumbnail view Organise pictures by date or folderImport pictures to the Pictures application Troubleshooting PicturesFind a picture that you took with the camera Click Import PicturesReceive an error message after I rotate a picture My smartphone isnt using the correct ringtone or wallpaper Troubleshooting Voice notesVoice notes Record a voice note146 147 Ringtones, sounds and alerts How to Ringtones, sounds and alertsAbout ringtones, sounds and alerts Add or delete a custom profileSilence your smartphone Turn on or turn off event sounds Change alarm notification optionsClick Accessibility Troubleshooting Ringtones, sounds and alerts Browser at a glance How to BrowserBrowser Browser basics Open, close or switch between tabsBrowsing webpages Visit a web page or search the Internet Zoom in to or out from a webView a list of web pages that you visited recently Search for text in a message, in a file or on a webpageTurn on browser shortcuts Move back, move forward or refresh a webpageClose the browser Return to the browser homePlay a media file on a webpage Download a file from a webpageBrowser bookmarks Send a bookmark for a webpage Browser optionsMove a bookmark for a webpage Add, rename, or delete a bookmark folder for webpagesChange the font size for text on webpages Change your default search engineAdd a search engine from a website Set the character encoding for all webpagesDelete browsing information Stop blocking pop-ups on webpagesTurn off cookies in the browser Click Clear NowTurn off JavaScript support Browser securityTurn on geolocation in the browser About TLSManage browser security Click Security Advanced Security Settings TLSAbout browser push Add a trusted content serverBrowser push Browser push options RSS feedsTurn off browser push About RSS feedsCant open a new tab Troubleshooting BrowserCannot play a song or video on a web No browser is available on my smartphoneCalendar How to CalendarSynchronising calendar About backing up and restoring smartphone dataSelect the Wireless Synchronisation check box Synchronise organiser data over the wireless networkCalendar basics Switch calendar viewsManage data synchronisation conflicts Go to a specific date in the calendarMeetings Set an alarm in the calendarSwitch calendars View your calendar when responding to a meeting Delete an appointment, meeting or alarmRespond to a meeting invitation Check availability of meeting participantsForward a meeting invitation Calendar optionsDelegate a meeting invitation Send an email to all meeting participantsChange options for reminders Change the default calendarChange options for multiple calendars Change how long your smartphone stores calendar entriesShow tasks in the calendar Conference call meetingsCreate a conference call meeting from your smartphone Create a conference call meeting from your computerCant set some fields when scheduling appointments Troubleshooting CalendarCant schedule appointments that span multiple days Enter a conference call meetingCant enter a conference call with the Join Now option Contact basics How to ContactsContacts Search for a contact Change or delete a contactChange or delete a contact picture Add a contact picture for caller IDAbout categories Categorise a contact, task or memoCreate a category for contacts, tasks or memos Synchronising contacts179 Multiple contact lists Personal distribution listsCreate a personal distribution list Change or delete a personal distribution listContact list options Change the default contact listView a different contact list Change the display options for contactsContact list field data isnt appearing on my computer Troubleshooting ContactsMy contact pictures keep changing Sort contacts or tasksClock How to ClockSet the date and time Display a second time zone on the clockSet options for bedside clock mode Turn on the alarmSilence the alarm Use the timer Turn on bedside clock modeChange timer notification options Use the stopwatchTime on my smartphone is not correct Troubleshooting ClockCreate a task or memo Tasks and memosSend a task or memo Change or delete a task or memoShow tasks in the calendar Hide completed tasksSynchronising tasks and memos About synchronisation and reconciliationAbout synchronisation conflicts Synchronise organiser data over the wireless networkAbout backing up and restoring smartphone data Categorise a contact, task or memo About categoriesCreate a category for contacts, tasks or memos Manage data synchronisation conflictsTurn off the prompt that appears before you delete items Typing How to TypingTyping icons Typing basicsType text using SureType technology Type a symbolType text using multi-tap Type an accent or special characterTyping input methods Type text using the predictive input methodChange options for typing input methods Change your typing styleWord Substitution Custom dictionaryUndo a Word Substitution change Spelling checkerTurn off word substitution Create a word substitution entryChange options for checking spelling Cant check spellingCheck spelling Click Typing and Language Spell CheckHave no Advanced Style Options Troubleshooting TypingCant check spelling Keyboard How to KeyboardNo application opens when I press a Convenience key Troubleshooting KeyboardSet the trackpad sensitivity Turn trackpad sounds on or offLanguage How to LanguageAbout typing input languages Add a display languageCant find a display language on my smartphone Troubleshooting LanguageSome characters do not appear correctly on my smartphone Set options for backlighting How to Screen displayScreen display About organising application icons Organising applications on the Home screenTurn on flashing LED notification for wireless coverage Add a message that appears when your smartphone is lockedUse greyscale or reverse contrast for the screen display ThemesMy display changed Troubleshooting Screen displayGPS technology How to GPS technologyTurn off location aiding or location data Turn on GPS technologyPrevent others from tracking your location Troubleshooting GPS technologyGet your GPS location Cant use GPS technologyMaps How to MapsPan a map Zoom in to or out from a mapView a list of points of interest near a location View an address on a map using a linkView contact information for a point of interest Add a location to your list of favouritesGet directions Delete a location from your list of favouritesSend a location Press the key Remove as FavouriteClear a map Keep backlighting on when you track your movementCopy a location Change the font settings for maps Troubleshooting MapsChange the units of measure for maps Change the display language for mapsUser Guide Maps Applications How to ApplicationsAbout multi-tasking Create a BlackBerry IDClick Device Application Management Close an app so that it is not running in the backgroundView properties for an application Delete an application Troubleshooting ApplicationsView the size of an application database Deleted an app that I want backError message and cause Possible solution Error messages BlackBerry Device SoftwarePassword attempts Click Install update Related information Over the wireless network How to BlackBerry Device SoftwareFrom a website Using the BlackBerry Desktop Software BlackBerry Device SoftwareClick Check for Updates Update the BlackBerry Device Software from a websiteClick Device Software Updates Key View Result DowngradeTroubleshooting BlackBerry Device Software Manage Connections How to Mobile networkMobile network Turn on or turn off a network connectionCheck the status of network connections and services Turn on or turn off flight modeClick Services Status Roaming About roaming and international roamingClick Networks and Connections Mobile Network Switch wireless networks manuallyTurn on or turn off data service or set roaming options Highlight a wireless network 227 Change the order of preferred networks Change the connection speed for the wireless networkTurn on flashing LED notification for wireless coverage Wireless coverage indicators Error messages Data service unavailable Troubleshooting Mobile networkPossible solutions Cant connect to the mobile networkHow to Wi-Fi technology Wi-Fi technologyClick Wi-Fi Network Connect to a Wi-Fi networkConnect to a Wi-Fi network using Wi-Fi Protected Setup Click Set-Up Wi-Fi Saved Wi-Fi Networks Connect to a Wi-Fi network manuallyClick Wi-Fi Network Saved Wi-Fi Networks Click Save and Connect Related informationCommon options Option Description Options for saved Wi-Fi networksTurn on or turn off the prompt that appears for hotspots WPA/WPA2 Enterprise options WPA/WPA2 Personal optionsWi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Install a root certificate on your smartphoneSet options for Wi-Fi diagnostic reports Connection permissions for third-party applicationsInternet About using Wi-Fi with VPN and software tokensCant connect to a Wi-Fi network Troubleshooting Wi-Fi technology239 How to Bluetooth technology Bluetooth technologyAbout Bluetooth Turn on or turn off Bluetooth technologyClick Networks and Connections Bluetooth Connections Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Rename a paired Bluetooth enabled device Send and receive a contact card using Bluetooth technologyDelete a paired Bluetooth enabled device Press the key Send Contact Card Send Using BluetoothBluetooth profiles Bluetooth technology optionsRestrict outgoing calls Turn off a Bluetooth profileChange the Contacts Transfer field Set the Allow outgoing calls field to Never or If UnlockedTurn off Bluetooth connection notification Change the pairing name for your BlackBerry smartphoneTurn off the prompt that appears when connecting or pairing Clear the LED Connection Indicator check boxTurn off automatic reconnection to Bluetooth enabled devices Troubleshooting Bluetooth technologyCant type a passkey on a Bluetooth enabled device My list of paired Bluetooth devices doesnt appearLose my connection with a Bluetooth enabled car kit Cant share contacts with a paired Bluetooth enabled deviceAbout the Smart Accessories application Smart accessoriesSet up a new dock Click Device Smart AccessoriesDelete a saved dock profile How to Power and battery Power and batteryClick Display Screen Display Storage space and media cards How to Storage space and media cardsAbout media cards Supported media cardsClick Device Storage Related information Restore smartphone data from your media cardView the amount of storage space used by media files About compression Format your media card or built-in media storageAbout file encryption Turn on encryptionTips Storage space and media cards Application storage on my smartphone is low Troubleshooting Storage space and media cardsMy smartphone doesnt recognise my media card 258 Search How to SearchField Description Search for messagesMessage search criteria View, change or delete a saved search Do more with your message search resultsSearch for a contact Troubleshooting SearchDont get any voice enabled search results SIM card How to SIM cardAdd a contact to your SIM card Copy a contact from your contact list to your SIM cardStore text messages on your SIM card Change or delete SIM card contactsAbout SIM card security Change the display name for a phone numberProtect your SIM card with a PIN code Change the SIM card PIN codeAbout the smartphone password How to SecuritySet a smartphone password SecurityLock your smartphone when you insert it in the holster Change the smartphone passwordSet a limit for smartphone password attempts Lock or unlock your smartphoneAbout the Password Keeper Password KeeperChange the Password Keeper password Click Security Security WipeCopy a password Set a limit for password attempts in the Password KeeperPrevent password copying Hide or show passwords in the Password KeeperAbout encrypting data on your smartphone EncryptionAbout file encryption Turn on encryptionGenerate an encryption key Set encryption strengthAbout encryption keys Turn on memory cleaning Memory cleaningAbout memory cleaning Click Security Advanced Security Settings Certificates Create a shortcut for the memory cleaning applicationCertificates About certificatesDownload a certificate from a certification authority About certificate enrolmentImport a certificate or PGP key from a media card Press the key Import Certificate or Import PGP KeyProperty Description View properties for a certificateCertificate properties Press the key Send via Email or Send via PIN View one type of certificate or PGP keySend a certificate View the certificate chain for a certificate Status indicators for certificates IndicatorDescriptionDelete a certificate Press the key Fetch Status or Fetch Chain Status Change the trust status of a certificateRevoke a certificate Add an email address to a certificate Certificate revocation reasonsReason Description Press the key Associate AddressesClick Security Advanced Security Settings Certificates Click Security Advanced Security Settings PGP Keys Download an updated PGP key from an LDAP-enabled serverPress the key Fetch Updated PGP Key Download a personal PGP key from the PGP Universal ServerSend a PGP key View details for a PGP keyPGP key properties Delete a PGP key PGP key status PGP key status indicatorsClear the PGP data cache Check the revocation status of a PGP keyPGP key options Change the display name for a PGP key Revoke a PGP keyPGP key revocation reasons Change connection information for a certificate server Certificate serversAdd a certificate server Connection options for Ocsp and CRL servers Connection options for LDAP-enabled serversSend connection information for a certificate server Delete a certificate serverChange when your smartphone deletes the key store password Change the key store passwordKey store About the key storeChange the refresh rate for certificate revocation lists Turn off automatic back-up and restore of key store dataClick Security Advanced Security Settings Key Stores Smart cards About using a smart card with your smartphoneTurn on two-factor authentication Turn off smart password entry About smart password entryClear the Smart Password Entry check box Import a certificate from a smart cardPrerequisites Using authentication certificates Switch smart password filtersUse a certificate to authenticate your smart card Turn off notification for smart card connectionsChange the user name and password for a VPN profile VPN settingsStore the passphrase for your smart card on your smartphone About VPN profilesAbout software tokens Verify security software manuallyChange the software token for a VPN profile Change the PIN for a software token on your smartphoneSet permissions for a third-party application Reset connection permissions for third-party applicationsThird-party application control Click Device Advanced System Settings TCP IP Turn on safe modeTurn off a prompt for a third-party application connection Press the key Edit Permissions Prompt ExceptionsInteraction permissions for third-party applications Data permissions for third-party applications Cant unlock my smartphone using my smart card Troubleshooting SecurityCant download a certificate Cant download a PGP key from an LDAP-enabled serverAccept, delete or restore a service book Service books and diagnostic reportsRun a diagnostic report View, submit or delete a diagnostic reportCant run or submit a diagnostic report Set a default recipient for diagnostic reportsSynchronisation How to SynchronisationSynchronise email over the wireless network 303 Manage email reconciliation conflicts Troubleshooting Synchronisation 306 How to Accessibility Accessibility optionsScreen accessibility options Audio and phone accessibility optionsTTY support Add or delete a contact alertAvailable voice commands Voice dialling Perform an action using a voice commandClick Typing and Input Word Substitution Typing accessibility optionsConvert a measurement CalculatorUse the calculator BlackBerry MDS GlossaryCertificate CRL serverIT policy DSML-enabled serverLocation Settings Mass storage mode LDAP-enabled serverPersonal certificate Personal PGP keyRoot certificate Public keyTriple DES Legal notice 318 User Guide Legal notice User Guide Legal notice User Guide Legal notice