Blackberry P'9981 Update the BlackBerry Device Software from a website, Click Check for Updates

User Guide BlackBerry Device Software

Update the BlackBerry Device Software from a website

If your email account uses a BlackBerry Enterprise Server you might not be able to perform this task. Check with your administrator for BlackBerry Device Software updates that have been approved for use in your organisation.

Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.

1.From your computer, visit www.blackberry.com/update.

2.Click Check for Updates.

3.Connect your BlackBerry smartphone to your computer.

4.Complete the instructions on the screen.

Related information

About backing up and restoring smartphone data, 165

My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 223

Update the BlackBerry Device Software using the BlackBerry Desktop Software

Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.

Connect your BlackBerry smartphone to your computer and open the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.

Related information

About backing up and restoring smartphone data, 165

My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 223

Downgrade or return to the previous version of the BlackBerry Device Software over the wireless network

Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Software Updates.

•If you recently updated your BlackBerry Device Software, to return to the previous software version, press

the key > View Result > Downgrade.

•To downgrade to an earlier software version, scroll to a software version that the icon appears beside. Click Perform Downgrade. Follow the instructions on the screen.

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