User Guide

Manage Connections

Install a root certificate on your smartphone

You might not be able to connect to some Wi-Fi networks until you install a root certificate on your BlackBerry smartphone. You can install the root certificate on your computer, and then use the BlackBerry Desktop Software to synchronise the root certificate between your smartphone and your computer. For more information, see the Help in the BlackBerry Desktop Software or contact your administrator.

Wi-Fi diagnostic reports

Submit a Wi-Fi diagnostic report

1.On the Home screen or in a folder, click the Options icon.

2.Click Networks and Connections > Wi-Fi Network.

3.Press the key > Troubleshoot > Wi-Fi Diagnostics.

4.Press the key > Email Report or PIN Report.

Set options for Wi-Fi diagnostic reports

When you set options for Wi-Fi diagnostic reports, if you set a default recipient, each time that you submit a Wi-Fi diagnostic report, your BlackBerry smartphone sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.

1.On the Home screen or in a folder, click the Options icon.

2.Click Networks and Connections > Wi-Fi Network.

3.Press the key > Troubleshoot > Wi-Fi Diagnostics.

4.Press the key > Options.

To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced.

To set a default recipient for Wi-Fi diagnostic reports, type the contact information.

5.Press the key > Save.

Connection permissions for third-party applications

Permission

Description

 

 

USB

Set whether third-party applications can use physical connections, such as a USB

 

cable or RS-232 cable, that you have set up for your BlackBerry smartphone.

 

 

Bluetooth

Set whether third-party applications can use Bluetooth® connections.

 

 

Phone

Set whether third-party applications can make calls or access call logs.

 

 

Location Data

Set whether third-party applications can use your GPS location information.

 

 

Server Network

Set whether third-party applications can access the Internet or your organisation's

 

intranet using your organisation's network.

 

 

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Blackberry P'9981 Install a root certificate on your smartphone, Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report