Blackberry P'9981 manual 146

User Guide Media

•If you're trying to save a media file on your media card, delete old media files.

•In the camera options, verify that the Image Size field isn't set to Large. Large pictures use more storage space than smaller pictures.

•In the video camera options, verify that the Video Format field is set to a smaller format. Large videos use more storage space than smaller videos.

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Delete a message, 65

Copy, move, rename or delete a file, 119

Change the size of pictures that you take, 138

Change the video size and format, 135

I can't open media files

Try the following actions:

•If you're trying to open a media file on your BlackBerry smartphone and your smartphone is connected to your computer, disconnect your smartphone from your computer.

•If you're trying to open a media file on your computer using your smartphone as a USB drive, verify that you have closed the media transfer options in the BlackBerry Desktop Software.

•If you encrypted the media files on your media card using an encryption key that your BlackBerry smartphone generated and you're trying to open an encrypted media file on your computer or a device other than the BlackBerry smartphone that you used to encrypt the file, insert the media card into the BlackBerry smartphone that you used to encrypt the file. On the Home screen or in a folder, click the Options icon. Click Security > Encryption. In the Media Card section, change the Mode field to Device.

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About file encryption, 255

I can't use a shortcut

Try the following actions:

•Depending on the typing input language that you're using, some shortcuts might not be available. Try changing the typing input language.

•If media shortcuts aren't working, verify that you have turned on audio and video shortcuts in the Media options.

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Change the language, 29

Turn on or turn off audio and video shortcuts, 124

The media player screen closes

If you pause or stop a media file for a certain period of time, the media player screen closes to optimise the performance of your BlackBerry smartphone. In the media options, you can stop the media player screen from closing or change the amount of time before the media player screen closes.

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