Blackberry P'9981 manual Email messages arent reconciling over the wireless network

User Guide Quick Help

Email messages aren't reconciling over the wireless network

Try the following actions:

•Verify that your BlackBerry® smartphone is connected to the wireless network.

•Verify that wireless email reconciliation is turned on.

•Reconcile email messages manually.

Organiser data isn't synchronising over the wireless network

Try the following actions:

•Verify that your BlackBerry® smartphone is connected to the wireless network.

•Verify that wireless data synchronisation is turned on in the Contacts application, Calendar application, Tasks application and MemoPad.

•If you use the BlackBerry Internet Service, you must synchronise calendar data using the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.

I can't pair with a Bluetooth enabled device

Try the following actions:

•Verify that your BlackBerry smartphone is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.

•If you don't know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device.

•If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your smartphone discoverable for a short period of time. Many car kits need to discover your smartphone rather than your smartphone discovering the car kit. On the Home screen, click the connections area at the top of the screen or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Click Add New Device. Click Listen. Bluetooth enabled devices can detect your smartphone for 2 minutes.

•Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the Home screen, click the connections area at the top of the screen or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the > Devices Properties. Clear the Encryption check box. Press the key > Save.

Related information

Make your smartphone discoverable, 243

The media player screen closes

If you pause or stop a media file for a certain period of time, the media player screen closes to optimise the performance of your BlackBerry smartphone. In the media options, you can stop the media player screen from closing or change the amount of time before the media player screen closes.

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