Blackberry P'9981 manual

User Guide

Bluetooth technology

Related information

Make your smartphone discoverable, 243

My list of paired Bluetooth devices doesn't appear

Try the following actions:

•Verify that Bluetooth® technology is turned on.

•Verify that you added Bluetooth enabled devices to the paired Bluetooth enabled devices list.

Related information

Turn on or turn off Bluetooth technology, 240

Pair with a Bluetooth enabled device, 240

I can't type a passkey on a Bluetooth enabled device

If you can't type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry smartphone, in the Enter passkey for <device name> field, try typing 0000.

I lose my connection with a Bluetooth enabled car kit

Try the following actions:

•Verify that your car kit is using the latest software version available. For more information about your Bluetooth® enabled car kit's software version, see the documentation that came with your car kit.

•Move your BlackBerry smartphone to another location in your vehicle or turn your smartphone to face another direction. The location of your BlackBerry smartphone's Bluetooth antenna in relation to your car kit's Bluetooth antenna may affect the Bluetooth connection.

I can't share contacts with a paired Bluetooth enabled device

Try the following:

•Verify that Bluetooth® technology is turned on.

•Verify that your BlackBerry smartphone is paired with the Bluetooth enabled device.

•Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled.

•Verify that your BlackBerry smartphone is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.

Related information

Turn on or turn off Bluetooth technology, 240

Pair with a Bluetooth enabled device, 240

Share contacts with a paired Bluetooth enabled car kit, 242

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Blackberry P'9981 My list of paired Bluetooth devices doesnt appear, Cant type a passkey on a Bluetooth enabled device

Contents

P9981 User Guide SWD-1735726-1214094109-032 Contents 152 Keyboard 199 Search 259 Getting started Your smartphone Quick HelpYour P9981 smartphone at a glance New in BlackBerry Touch-free call answering Bluetooth enhancementsAbout the BlackBerry ID Picture enhancements Visit the Set-up application Important keys Right convenience Keys on the right side of your smartphone Volume/MuteFlashing LED Key Icons Application icons Applications Instant messagingMedia Files BlackBerry Device Software updatePersonal organiser Social networking and mobile purchasing Home screen icons Games Message inbox icons Battery power level iconsTyping icons Camera icons Phone iconsCalendar icons Video camera Add a shortcut to your Home screen or Favourites panel Your Home screenShow or hide a Home screen panel Move an application icon Change where apps that you download appearShow, hide or find an application icon Change themes Add a message that appears when your smartphone is locked Feature availabilityChange what happens when you type on the Home screen Click Display Message on Lock Screen Click the Options icon. Click Security Security Status Information View IT Policy Set up an email address How to TopFind more information About downloading apps with the BlackBerry App World About using your smartphone as a tethered modemBlackBerry App World icon. Press the key Help View a location on a map Copy contacts from your SIM card to your contact listSend a text message Press the key Copy All To Contacts Turn off word substitution Turn on or turn off flight modeLock or unlock your smartphone Click Typing and Language Typing Tips Finding apps Tips Managing indicatorsTips Top Key Show All Tips Updating your software UpdatesPrior Read Tips Doing things quickly Tips Extending battery lifeSwitch to the Favourites , Media , Downloads Frequent panels Profiles icon. Click Change Sounds and Alerts Click Device Auto On/OffDelete Original Text Key Memory Use Click Security PasswordTips Keeping your information safe Options . Change the Image Size or Video Format Change your ringtone, notifiers, reminders or alerts Personalise TopUse a picture as your smartphone wallpaper Change the language Add, rename or delete a folder on the home screenAdd or change your signature Change the display font Add or delete a contact alert Set up speed dial for a contactAssign an application to a convenience key Add a contact picture for caller ID Troubleshooting Top Cant make or receive calls Im not receiving messages Cant send messages Forget my smartphone password Screen turns off Cant pair with a Bluetooth enabled device Email messages arent reconciling over the wireless networkOrganiser data isnt synchronising over the wireless network Media player screen closes Related information Tips and shortcuts Tips Doing things quickly Tips Extending battery life Tips Finding apps Options. Change the Image Size or Video Format field Tips Updating your software Tips Managing indicators Tips Keeping your information safe Cant use a shortcut Troubleshooting ShortcutsKey Mark Read Phone at a glance Phone icons How to PhonePhone Phone basics Answer or end a call Make a callAnswer a second call About using a headset Dial using numbers or lettersSwitch applications during a call Change your ringtone, notifiers, reminders or alerts Adjust the volume VolumeAbout emergency calls and Emergency Callback Mode Emergency calls Speed dial About call forwarding Call waiting, call forwarding and call blockingTurn on or turn off call waiting Forward or stop forwarding calls About call blocking Change the call blocking passwordAdd, change or delete a call forwarding number Block or stop blocking calls Turn on fixed dialling Fixed dialling and smart diallingAbout fixed dialling Add, change or delete a contact in your fixed dialling list About smart dialling Conference callsAbout conference calls Create a phone number link for a conference call Call logsMake a conference call About call logs Add, change or delete call log notes Multiple phone numbersDelete call logs View or hide call logs in the Messages application Turn on or turn off dialling from the lock screen Switch the active phone numberPhone options Sort phone numbers or contacts on the phone screen Turn off the prompt that appears before you delete items Hide or display your phone number when you make callsPress the key Options In-call Settings Change how you answer or end calls with the holster About TTY support Reset a call timerTurn on hearing aid mode Turn on or turn off TTY support Voice mail About your voice mail greeting and voice mail passwordChange the voice mail access number and password Check your voice mail Troubleshooting Phone Some features arent available on my smartphone Cant change the number of times that my smartphone rings Cant check my voice mailCant block calls My phone number appears as Unknown in the Phone application My headset makes calls instead of my smartphone Perform an action using a voice command Voice commandsHow to Voice commands Change the options for voice prompts Change the language for voice commands Available voice commandsVoice command Description Turn off choice lists for voice commands Troubleshooting Voice commandsCant make calls using a voice command Messages How to MessagesMessages at a glance Send an email Check spelling Resend a messageSave a draft of a message Blind carbon copy a contact Delete a messageAttach a contact card to a message Search for text in a message, in a file or on a webpage View saved messages View an address instead of a display nameSave a message Hide sent messages from the message inbox Hide the new or unread message indicator Set how long your smartphone stores messages Composing and sending email Send an email How to EmailAttach a file to an email Stop a message from being sent Delete the disclaimer from an emailDelete the original text from a reply message Email filters About email filters Press the key Options Email Filters Create an email filter based on a contact or subjectOptions for email filters Press the key Filter by Sender or Subject Turn on an email filter Change, prioritise or delete an email filter Press the key Options Email Reconciliation Synchronise email over the wireless networkChange the Delete On field to Mailbox & Handheld Stop forwarding email to your smartphone About synchronisation conflictsManage email reconciliation conflicts Press the key Purge Deleted Items View email in plain text format Viewing and replying to email About email account iconsPreview more of grouped email messages Organising your email inbox About flags Hide messages from the Messages application Add, change or remove a flagChange how you group email messages Change how a message inbox displays messages File an email Mark a message as read or unreadClick Display Message Categorisation Add, move, rename or delete an email folder Hide filed email from the message inbox Receive only the first section of long email messages Clear the Save Copy In Sent Folder check box Select the Use Out Of Office Reply check box Set an out-of-office replyChange options for your personal email account Press the key Options Email Account Management Stop displaying recent contacts in email address fields Turn on or turn off read receiptsStop loading pictures in Html email messages Clear the Download Images Automatically check box Apply or remove a Google Mail label Google Mail About Google Mail on your smartphoneAdd or remove a Google Mail star View Google Mail messages with a specific label Move archived Google Mail messages to your message inbox Troubleshooting EmailArchive a Google Mail message or conversation Report spam sent to your Google Mail account Email messages arent reconciling over the wireless network Im not receiving messages Html email messages dont appear correctly Some messages no longer appear on my smartphoneSome email folders appear dimmed Email filters arent working correctly Some features arent available on my smartphoneNumber of new or unread messages is different than I expect Text messages How to Text messagesAbout text messages Set the importance level for text messages that you send Composing and sending text messages Send a text messagePicture Video Location Audio Voice Note Contact Appointment Set whether pressing the Enter key sends text messages Change how your text messages look Add an appointment to your calendar from a text messageShow names in the history of text messages Delete the history from a text message Block text messages Save a media file from a text messageSave a contact card from a message Turn off Word Substitution for text messages Cell broadcasting About cell broadcasting Set a wireless network type for sending text messagesTurn on cell broadcasting Stop receiving messages from a cell broadcast channel Click Device Advanced System Settings Cell BroadcastingPersonalise Text messages Rename a cell broadcast channel Im not receiving text messages Troubleshooting Text messagesCant send text messages Cant turn on cell broadcasting Compose and send a PIN message How to PIN messagesPIN messages Create a link for a PIN Troubleshooting PIN messages Hide messages from the Messages application About files and attachments How to AttachmentsAttachments Open and save an attachment Open a link in a file or an attachment Save a file or an attachmentSend a file Click Download Attachment or Download File Contact cards About contact cards Set font options for a file or an attachmentView properties for a file Attach a contact card to a message Security options for messages Troubleshooting AttachmentsSkipped content bar appears in a document Block incoming messages Add a contact to your allowed sender list Reset a blocked message counterPress the Reset Count or Reset All Counts Click Security Firewall Sign or encrypt a message MIME-protected messagesEncrypt a message with a passphrase Download the certificate used to sign or encrypt a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Add a certificate from a message View the certificate used to sign or encrypt a message Indicator DescriptionView encryption information for a weakly encrypted message Check the status of a certificate or certificate chain Encryption status indicatorsClick Security S/MIME Click Device Advanced System Settings Default Services Change the default signing and encryption optionChange the default message classification About message classifications Change the size of S/MIME indicators in messages Click Security S/MIME Change the Message Viewer Icons field Cant open an attachment in an encrypted message IBM Lotus Notes native encrypted messagesAbout IBM Lotus Notes native encrypted messages Encrypt a PGP protected message with a passphrase Encrypt a message using IBM Lotus Notes native encryptionPGP protected messages Select the Use Conventional Encryption check box Download the PGP key used to sign or encrypt a message Attachment indicators in PGP protected messagesAttach a PGP key to a message Add a PGP key from a message Digital signature indicators for PGP protected messages PGP protected message status Encryption status indicatorsView the PGP key used to sign or encrypt a message Sender’s PGP key is expired More data to verify the trust status of the keyClick Security PGP Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Click Security PGP Change the Message Viewer Icons field Cant open an attachment in an encrypted message Files and attachments How to FilesFile basics Search for a file that is saved on your smartphone Send a file Copy, move, rename or delete a file Managing files and attachmentsHide a file or folder View tracked changes in a document View the table of contents in a documentView a hidden file or folder Move around a spreadsheet Switch slides View the content of a cellSwitch presentation views Change the size of a column Question mark appears on a slide Troubleshooting FilesSkipped content bar appears in a document Save a slide Amplify the volume using the audio boost feature How to MediaAdjust the volume Media Sort media files Improve sound quality for media filesTurn on or turn off audio and video shortcuts Copy, move, rename or delete a file Turn off media card support Change the Close Media Player When Inactive fieldView properties for a file About transferring and synchronising media files Send a file Supported audio and video file formats and extensions Receive a media file using Bluetooth technologyFile extensions Video file formats Audio file formats Music How to MusicShuffle or repeat songs Move or delete a song in a playlist Create a standard or an automatic playlistAdd the song that is playing to a playlist Rename or delete a playlist Cant save media files Troubleshooting MusicCant open media files Cant use a shortcut Keep backlighting on when you play a videoVideos Media player screen closes Display closed captions in videos Troubleshooting VideosSelect the Display Closed Captions check box Video camera Record a video How to Video cameraChange the video camera scene mode Turn on or off video lighting Change the location for storing videos that you take Troubleshooting Video cameraChange the video size and format Reduce blurriness in the videos that you take Camera Flash dims or turns off Camera at a glance Camera icons How to CameraChange the flash setting for pictures that you take Take a picture Geotag pictures that you take Change the camera scene modeChange the size of pictures that you take Turn off digital zoom for the camera Change the review duration of the pictures that you take Troubleshooting CameraChange the Warn when pictures remaining drops to field Change the location for storing pictures that you take Some pictures that I take are blurry Pictures at a glance Zoom, pan or rotate a picture How to PicturesPictures Save a picture from a text message or a web View pictures in list view or thumbnail view View pictures as a slide showChange your slide show options Organise pictures by date or folder Find a picture that you took with the camera Troubleshooting PicturesImport pictures to the Pictures application Click Import Pictures Receive an error message after I rotate a picture Voice notes Troubleshooting Voice notesMy smartphone isnt using the correct ringtone or wallpaper Record a voice note 146 147 About ringtones, sounds and alerts How to Ringtones, sounds and alertsRingtones, sounds and alerts Add or delete a custom profile Silence your smartphone Click Accessibility Change alarm notification optionsTurn on or turn off event sounds Troubleshooting Ringtones, sounds and alerts Browser How to BrowserBrowser at a glance Browsing webpages Visit a web page or search the Internet Open, close or switch between tabsBrowser basics Zoom in to or out from a web Turn on browser shortcuts Search for text in a message, in a file or on a webpageView a list of web pages that you visited recently Move back, move forward or refresh a webpage Play a media file on a webpage Return to the browser homeClose the browser Download a file from a webpage Browser bookmarks Move a bookmark for a webpage Browser optionsSend a bookmark for a webpage Add, rename, or delete a bookmark folder for webpages Add a search engine from a website Change your default search engineChange the font size for text on webpages Set the character encoding for all webpages Turn off cookies in the browser Stop blocking pop-ups on webpagesDelete browsing information Click Clear Now Turn on geolocation in the browser Browser securityTurn off JavaScript support About TLS Click Security Advanced Security Settings TLS Manage browser security Browser push Add a trusted content serverAbout browser push Turn off browser push RSS feedsBrowser push options About RSS feeds Cannot play a song or video on a web Troubleshooting BrowserCant open a new tab No browser is available on my smartphone Synchronising calendar How to CalendarCalendar About backing up and restoring smartphone data Synchronise organiser data over the wireless network Select the Wireless Synchronisation check box Manage data synchronisation conflicts Switch calendar viewsCalendar basics Go to a specific date in the calendar Switch calendars Set an alarm in the calendarMeetings Respond to a meeting invitation Delete an appointment, meeting or alarmView your calendar when responding to a meeting Check availability of meeting participants Delegate a meeting invitation Calendar optionsForward a meeting invitation Send an email to all meeting participants Change options for multiple calendars Change the default calendarChange options for reminders Change how long your smartphone stores calendar entries Create a conference call meeting from your smartphone Conference call meetingsShow tasks in the calendar Create a conference call meeting from your computer Cant schedule appointments that span multiple days Troubleshooting CalendarCant set some fields when scheduling appointments Enter a conference call meeting Cant enter a conference call with the Join Now option Contacts How to ContactsContact basics Change or delete a contact Search for a contact About categories Add a contact picture for caller IDChange or delete a contact picture Categorise a contact, task or memo Synchronising contacts Create a category for contacts, tasks or memos 179 Create a personal distribution list Personal distribution listsMultiple contact lists Change or delete a personal distribution list View a different contact list Change the default contact listContact list options Change the display options for contacts My contact pictures keep changing Troubleshooting ContactsContact list field data isnt appearing on my computer Sort contacts or tasks Set the date and time How to ClockClock Display a second time zone on the clock Silence the alarm Turn on the alarmSet options for bedside clock mode Change timer notification options Turn on bedside clock modeUse the timer Use the stopwatch Troubleshooting Clock Time on my smartphone is not correct Send a task or memo Tasks and memosCreate a task or memo Change or delete a task or memo Synchronising tasks and memos Hide completed tasksShow tasks in the calendar About synchronisation and reconciliation About backing up and restoring smartphone data Synchronise organiser data over the wireless networkAbout synchronisation conflicts Create a category for contacts, tasks or memos About categoriesCategorise a contact, task or memo Manage data synchronisation conflicts Turn off the prompt that appears before you delete items Typing icons How to TypingTyping Typing basics Type text using multi-tap Type a symbolType text using SureType technology Type an accent or special character Change options for typing input methods Type text using the predictive input methodTyping input methods Change your typing style Custom dictionary Word Substitution Turn off word substitution Spelling checkerUndo a Word Substitution change Create a word substitution entry Check spelling Cant check spellingChange options for checking spelling Click Typing and Language Spell Check Cant check spelling Troubleshooting TypingHave no Advanced Style Options How to Keyboard Keyboard Set the trackpad sensitivity Troubleshooting KeyboardNo application opens when I press a Convenience key Turn trackpad sounds on or off About typing input languages How to LanguageLanguage Add a display language Some characters do not appear correctly on my smartphone Troubleshooting LanguageCant find a display language on my smartphone Screen display How to Screen displaySet options for backlighting Organising applications on the Home screen About organising application icons Use greyscale or reverse contrast for the screen display Add a message that appears when your smartphone is lockedTurn on flashing LED notification for wireless coverage Themes Troubleshooting Screen display My display changed Turn off location aiding or location data How to GPS technologyGPS technology Turn on GPS technology Get your GPS location Troubleshooting GPS technologyPrevent others from tracking your location Cant use GPS technology Pan a map How to MapsMaps Zoom in to or out from a map View contact information for a point of interest View an address on a map using a linkView a list of points of interest near a location Add a location to your list of favourites Send a location Delete a location from your list of favouritesGet directions Press the key Remove as Favourite Copy a location Keep backlighting on when you track your movementClear a map Change the units of measure for maps Troubleshooting MapsChange the font settings for maps Change the display language for maps User Guide Maps About multi-tasking How to ApplicationsApplications Create a BlackBerry ID View properties for an application Close an app so that it is not running in the backgroundClick Device Application Management View the size of an application database Troubleshooting ApplicationsDelete an application Deleted an app that I want back Error messages BlackBerry Device Software Error message and cause Possible solution Password attempts Click Install update Related information From a website Using the BlackBerry Desktop Software How to BlackBerry Device SoftwareOver the wireless network BlackBerry Device Software Click Device Software Updates Update the BlackBerry Device Software from a websiteClick Check for Updates Key View Result Downgrade Troubleshooting BlackBerry Device Software Mobile network How to Mobile networkManage Connections Turn on or turn off a network connection Click Services Status Turn on or turn off flight modeCheck the status of network connections and services Roaming About roaming and international roaming Turn on or turn off data service or set roaming options Switch wireless networks manuallyClick Networks and Connections Mobile Network Highlight a wireless network 227 Turn on flashing LED notification for wireless coverage Change the connection speed for the wireless networkChange the order of preferred networks Wireless coverage indicators Possible solutions Troubleshooting Mobile networkError messages Data service unavailable Cant connect to the mobile network Wi-Fi technology How to Wi-Fi technology Connect to a Wi-Fi network using Wi-Fi Protected Setup Connect to a Wi-Fi networkClick Wi-Fi Network Click Wi-Fi Network Saved Wi-Fi Networks Connect to a Wi-Fi network manuallyClick Set-Up Wi-Fi Saved Wi-Fi Networks Click Save and Connect Related information Turn on or turn off the prompt that appears for hotspots Options for saved Wi-Fi networksCommon options Option Description WPA/WPA2 Personal options WPA/WPA2 Enterprise options Set options for Wi-Fi diagnostic reports Install a root certificate on your smartphoneWi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Connection permissions for third-party applications About using Wi-Fi with VPN and software tokens Internet Troubleshooting Wi-Fi technology Cant connect to a Wi-Fi network 239 About Bluetooth Bluetooth technologyHow to Bluetooth technology Turn on or turn off Bluetooth technology Switch to a paired Bluetooth enabled device during a call Click Networks and Connections Bluetooth Connections Share contacts with a paired Bluetooth enabled car kit Delete a paired Bluetooth enabled device Send and receive a contact card using Bluetooth technologyRename a paired Bluetooth enabled device Press the key Send Contact Card Send Using Bluetooth Bluetooth technology options Bluetooth profiles Change the Contacts Transfer field Turn off a Bluetooth profileRestrict outgoing calls Set the Allow outgoing calls field to Never or If Unlocked Turn off the prompt that appears when connecting or pairing Change the pairing name for your BlackBerry smartphoneTurn off Bluetooth connection notification Clear the LED Connection Indicator check box Troubleshooting Bluetooth technology Turn off automatic reconnection to Bluetooth enabled devices Lose my connection with a Bluetooth enabled car kit My list of paired Bluetooth devices doesnt appearCant type a passkey on a Bluetooth enabled device Cant share contacts with a paired Bluetooth enabled device Set up a new dock Smart accessoriesAbout the Smart Accessories application Click Device Smart Accessories Delete a saved dock profile Power and battery How to Power and battery Click Display Screen Display About media cards How to Storage space and media cardsStorage space and media cards Supported media cards View the amount of storage space used by media files Restore smartphone data from your media cardClick Device Storage Related information About file encryption Format your media card or built-in media storageAbout compression Turn on encryption Tips Storage space and media cards My smartphone doesnt recognise my media card Troubleshooting Storage space and media cardsApplication storage on my smartphone is low 258 How to Search Search Message search criteria Search for messagesField Description Do more with your message search results View, change or delete a saved search Dont get any voice enabled search results Troubleshooting SearchSearch for a contact Add a contact to your SIM card How to SIM cardSIM card Copy a contact from your contact list to your SIM card Change or delete SIM card contacts Store text messages on your SIM card Protect your SIM card with a PIN code Change the display name for a phone numberAbout SIM card security Change the SIM card PIN code Set a smartphone password How to SecurityAbout the smartphone password Security Set a limit for smartphone password attempts Change the smartphone passwordLock your smartphone when you insert it in the holster Lock or unlock your smartphone Change the Password Keeper password Password KeeperAbout the Password Keeper Click Security Security Wipe Prevent password copying Set a limit for password attempts in the Password KeeperCopy a password Hide or show passwords in the Password Keeper About file encryption EncryptionAbout encrypting data on your smartphone Turn on encryption About encryption keys Set encryption strengthGenerate an encryption key About memory cleaning Memory cleaningTurn on memory cleaning Certificates Create a shortcut for the memory cleaning applicationClick Security Advanced Security Settings Certificates About certificates Import a certificate or PGP key from a media card About certificate enrolmentDownload a certificate from a certification authority Press the key Import Certificate or Import PGP Key Certificate properties View properties for a certificateProperty Description Send a certificate View one type of certificate or PGP keyPress the key Send via Email or Send via PIN Delete a certificate Status indicators for certificates IndicatorDescriptionView the certificate chain for a certificate Revoke a certificate Change the trust status of a certificatePress the key Fetch Status or Fetch Chain Status Reason Description Certificate revocation reasonsAdd an email address to a certificate Press the key Associate Addresses Click Security Advanced Security Settings Certificates Press the key Fetch Updated PGP Key Download an updated PGP key from an LDAP-enabled serverClick Security Advanced Security Settings PGP Keys Download a personal PGP key from the PGP Universal Server PGP key properties View details for a PGP keySend a PGP key Clear the PGP data cache PGP key status PGP key status indicatorsDelete a PGP key Check the revocation status of a PGP key PGP key revocation reasons Revoke a PGP keyPGP key options Change the display name for a PGP key Add a certificate server Certificate serversChange connection information for a certificate server Send connection information for a certificate server Connection options for LDAP-enabled serversConnection options for Ocsp and CRL servers Delete a certificate server Key store Change the key store passwordChange when your smartphone deletes the key store password About the key store Click Security Advanced Security Settings Key Stores Turn off automatic back-up and restore of key store dataChange the refresh rate for certificate revocation lists Turn on two-factor authentication About using a smart card with your smartphoneSmart cards Clear the Smart Password Entry check box About smart password entryTurn off smart password entry Import a certificate from a smart card Use a certificate to authenticate your smart card Switch smart password filtersPrerequisites Using authentication certificates Turn off notification for smart card connections Store the passphrase for your smart card on your smartphone VPN settingsChange the user name and password for a VPN profile About VPN profiles Change the software token for a VPN profile Verify security software manuallyAbout software tokens Change the PIN for a software token on your smartphone Third-party application control Reset connection permissions for third-party applicationsSet permissions for a third-party application Turn off a prompt for a third-party application connection Turn on safe modeClick Device Advanced System Settings TCP IP Press the key Edit Permissions Prompt Exceptions Interaction permissions for third-party applications Data permissions for third-party applications Troubleshooting Security Cant unlock my smartphone using my smart card Cant download a PGP key from an LDAP-enabled server Cant download a certificate Run a diagnostic report Service books and diagnostic reportsAccept, delete or restore a service book View, submit or delete a diagnostic report Set a default recipient for diagnostic reports Cant run or submit a diagnostic report Synchronise email over the wireless network How to SynchronisationSynchronisation 303 Manage email reconciliation conflicts Troubleshooting Synchronisation 306 Screen accessibility options Accessibility optionsHow to Accessibility Audio and phone accessibility options Add or delete a contact alert TTY support Voice dialling Perform an action using a voice command Available voice commands Typing accessibility options Click Typing and Input Word Substitution Use the calculator CalculatorConvert a measurement Certificate GlossaryBlackBerry MDS CRL server Location Settings DSML-enabled serverIT policy Personal certificate LDAP-enabled serverMass storage mode Personal PGP key Public key Root certificate Triple DES Legal notice 318 User Guide Legal notice User Guide Legal notice User Guide Legal notice