User Guide

Messages

Use colour to differentiate work messages from other messages

To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Message Categorisation.

3.In the Message Outline Colours section, do any of the following:

To set an outline colour for email that is sent to your BlackBerry smartphone through a BlackBerry Enterprise Server, change the Enterprise Messages field.

To set an outline colour for your other messages, change the Other Messages field.

4.Press the key > Save.

Note: PIN messages might use the outline colour that you have set for your work email. For more information, contact your administrator.

Mark a message as read or unread

On the Home screen, click the Messages icon.

To mark a message as read or unread, highlight the message. Press the key > Mark Read or Mark Unread.

To mark all messages that are prior to a specific date as read, highlight a date field. Press the key > Mark Prior Read.

Storing and filing email

About synchronisation of email folders

You can add, change or delete email folders in the email application on your computer or in the Messages application on your BlackBerry smartphone.

If wireless email reconciliation is turned on and your email account uses a BlackBerry Enterprise Server that supports this feature, changes that you make to email folders are synchronised over the wireless network.

Related information

Synchronise email over the wireless network, 72

File an email

To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

1.On the Home screen, click the Messages icon.

2.Highlight an email.

3.Press the key > File.

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Blackberry P'9981 manual Mark a message as read or unread, File an email, Click Display Message Categorisation