Blackberry P'9981 manual Memory cleaning, About memory cleaning, Turn on memory cleaning

User Guide Security

If you can't send or receive work email messages, regenerating an encryption key might help resolve the issue.

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Security Status Information.

3.Highlight a service.

4.Press the key.

5.Click Regenerate Encryption Key.

Memory cleaning

About memory cleaning

Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry smartphone. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords and data from certificate and key searches.

When memory cleaning is turned on, the memory cleaning application is designed to delete sensitive data automatically in the following situations:

•When you insert your smartphone in a holster

•When you do not use your smartphone for a specified period of time

•When you synchronise with your computer

•When you change the time or the time zone for your smartphone

•When you lock your smartphone

Turn on memory cleaning

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Advanced Security Settings > Memory Cleaning.

3.Select the Enable check box.

4.Press the key > Save.

Change when your smartphone deletes sensitive data from the temporary smartphone memory

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Advanced Security Settings > Memory Cleaning.

•To prevent your BlackBerry smartphone from deleting sensitive data when you insert your smartphone in a holster, clear the Clean When Holstered check box.

•To prevent your smartphone from deleting sensitive data when your smartphone remains idle for a specified period of time, clear the Clean When Idle check box.

•To change how long your smartphone waits after you stop using it before it deletes sensitive data, change the Idle Timeout field.

3.Press the key > Save.

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