D1260/D1260B Owner's Manual Part III: Advanced Commands - REMOTE PROGRAM ? (COMMAND + 4 + 3)

REMOTE PROGRAM ? (COMMAND + 4 + 3)

Description

This function allows the user to initiate Remote Account Manager sessions. When the phone is ringing at the panel, the user initiates this function to have the panel seize the line.

Your security company can remotely program your security system using the telephone line to which your panel is connected. Typical remote programming functions include: changing personal passcodes, changing entry/exit delays, resetting the system clock/calendar, and adding/deleting system arming commands.

Your security company may ask you to follow the steps below to begin a remote programming session. The time it takes to program the panel is dependent on the number of changes made to the program.

You’ll notice that two sets of procedures are presented. The one you use will depend upon whether your system has a pre-programmed telephone number in its memory.

￿My system has a phone number

￿My system does not have a phone number

For systems without a phone number

1.The display shows disarmed idle text.

2.Call this phone number:

___________________________

This number is designated for the Remote Account Manager.

You must make the call using the telephone located at:

___________________________

3.Identify yourself and your premises (account number, name, address, etc.) and advise the operator of the services you wish to have performed. When the operator instructs you, proceed to steps 4 and 5.

4.Press the COMMAND key. The display shows *System Command*.

5.Press the 4 key then the 3 key.

6.Do not hang up the telephone.

If you prefer, you may use the Command Menu in place of steps 2 and 3 to initiate this function.

Press the MENU> soft key to enter the

Command Menu.

Press NEXT> soft key repeatedly.

When you reach the REMOTE PROGRAM ?> prompt, press its adjacent soft key.

Press ENTER.

7.The display changes to show the two choices that are available for connecting to RAM:

•Contact RAM: RAM via phone or network

•Answer Now

8.Press the Answer Now> soft key to connect to RAM.

When your security company is communicating with your panel during a RAM session, the D1260 may display Call for Service…

9.The display shows RAM connecting…

10.The security system will now disconnect telephones sharing its telephone line during the remote programming session. Hang up the telephone now.

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Bosch Security Systems 9/04 50410D