Brother ADS-1000W manual 210

Troubleshooting

Error Message	Cause	Action
All Blank Page	All scanned pages were skipped as	Press		and then do one of the following:
Skipped	blank pages.
		 Place your document, face down, top edge first
		in the document feeder.
		 Set Blank Page Skip to Off. See one of the
		following:
		•	Change Scan Settings (ControlCenter4)
			(Windows®) on page 66
		•	Change Scan Settings (ControlCenter2)
			(Macintosh) on page 86
		•	Change Scan to PC Settings (Windows®)
			on page 151
		•	Change Scan to PC Settings (Macintosh)
			on page 157
Replace Pad	The Separation Pad has been used over	Replace the Separation Pad with a new one.
	10,000 times.	Scanning errors may occur if you do not replace
		the part. See Replace the Separation Pad
		on page 184.
Replace Roller	The Pick-up Roller has been used over	Replace the Pick-up Roller with a new one.			9
	50,000 times.	Scanning errors may occur if you do not replace
		the part. See Replace the Pick-up Roller
		on page 187.
Replace Parts	The Separation Pad has been used over	Replace the Separation Pad and the Pick-up
	10,000 times and the Pick-up Roller has	Roller with new ones. Scanning errors may occur
	been used over 50,000 times.	if you do not replace the parts. See Replace the
		Separation Pad on page 184 and Replace the
		Pick-up Roller on page 187.
Out of Memory	The machine's memory is full and the	Press		and do one of the following:
	machine cannot scan the entire
	document.
		 Decrease the scanner resolution.
		 Reduce the number of the documents.
Unable to Scan XX	A machine error is occurring.	Turn the machine off and then on, and then try to
(XX is an error code.)		scan again. If the error is not cleared after turning
		the machine off and then on, make a note of the
		error message and report it to your dealer or to
		Brother Customer Service.

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