Troubleshooting

Long Paper Jam

In order to avoid the long paper jam, select Long Paper for Scan Size or Document Size. See one of the following:

When you scan from your PC

•Change Scan Settings (ControlCenter4) (Windows®) on page 66

•Change Scan Settings (ControlCenter2) (Macintosh) on page 86

When you scan from the machine (ADS-1500W only)

In order to select Long Paper (up to 34in) for Document Size on the Control Panel, confirm the following settings:

(Scan to USB/FTP/Network/E-mail Server)

•2-sided Scan: Off

• Scan Type: Color or Black and White

•Auto Deskew: Off

•Skip Blank Page: Off

(Scan to PC)

9

•2-sided Scan: Off

•Auto Deskew: Off

Card Jam

a Open the Top Cover (1) and the Front Cover (2).

1

2

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