Troubleshooting

Difficulty

Cause

Suggestions

 

Cannot find how to

If the

icon is not displayed in the task tray, do

 

start ControlCenter4

 

 

 

one of the following:

 

(Windows®).

 

 

 

(Windows® XP, Windows Vista® and Windows®

 

 

 

 

 

 

7 users)

 

 

 

Click

(Start), All Programs, Brother,

 

 

 

ADS-XXXXX(where XXXXX is your model

 

 

 

name) and then ControlCenter4.

 

 

 

(Windows® 8 users)

 

 

 

Click

(Brother Utilities), and then click

 

 

 

the drop-down list and select your model name

 

 

 

(if not already selected). Click SCAN in the left

 

 

 

navigation bar, and then click ControlCenter4.

 

Cannot start

You have not logged in the computer as

Restart the computer and log in as the

 

ControlCenter2.

the administrator.

administrator.

 

 

 

 

 

Cannot find how to

To start ControlCenter2, click the

 

start ControlCenter2

 

(ControlCenter2) icon in the Dock. If the

 

(Macintosh).

 

 

 

 

 

9

 

 

(ControlCenter2) icon is not displayed in the

 

 

Dock, click Go from the Finder menu bar,

 

 

 

Applications, Brother, and then double-click the

 

 

 

(ControlCenter2) icon. The

 

 

 

(ControlCenter2) icon will appear in the Dock.

 

 

 

 

 

(ADS-1000W only)

Use Remote Setup or Web Based Management.

 

Cannot find how to

 

See Set Up the Brother Machine from Your

 

 

Computer on page 171 or Start Web Based

 

configure the settings

 

 

 

Management on page 116.

 

to scan from the

 

 

 

 

 

 

Control Panel of the

 

 

 

 

machine.

 

 

 

 

 

 

 

 

(ADS-1000W only)

Start Remote Setup and then select Network in the

 

Cannot find IP address

 

folder tree. See Set Up the Brother Machine from

 

 

Your Computer on page 171.

 

of the machine.

 

 

 

 

 

 

 

 

 

 

Cannot save the

The machine is processing.

Wait until the machine finishes processing and

 

settings in Remote

The machine is being configured

then try again.

 

Setup or Web Based

 

 

 

from the machine's Control Panel.

Stop configuring the machine from the Control

 

Management.

 

 

Panel.

 

 

 

 

 

 

 

 

 

 

 

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