Troubleshooting
Difficulty | Cause | Suggestions |
| |
Cannot find how to | — | If the | icon is not displayed in the task tray, do |
|
start ControlCenter4 |
|
| ||
| one of the following: |
| ||
(Windows®). |
|
| ||
| (Windows® XP, Windows Vista® and Windows® |
| ||
|
|
| ||
|
| 7 users) |
| |
|
| Click | (Start), All Programs, Brother, |
|
|
|
| ||
|
| name) and then ControlCenter4. |
| |
|
| (Windows® 8 users) |
| |
|
| Click | (Brother Utilities), and then click |
|
|
| the |
| |
|
| (if not already selected). Click SCAN in the left |
| |
|
| navigation bar, and then click ControlCenter4. |
| |
Cannot start | You have not logged in the computer as | Restart the computer and log in as the |
| |
ControlCenter2. | the administrator. | administrator. |
| |
|
|
|
| |
Cannot find how to | — | To start ControlCenter2, click the |
| |
start ControlCenter2 |
| (ControlCenter2) icon in the Dock. If the |
| |
(Macintosh). |
|
| ||
|
|
| 9 | |
|
| (ControlCenter2) icon is not displayed in the | ||
|
| Dock, click Go from the Finder menu bar, |
| |
|
| Applications, Brother, and then |
| |
|
| (ControlCenter2) icon. The |
| |
|
| (ControlCenter2) icon will appear in the Dock. |
| |
|
|
|
| |
— | Use Remote Setup or Web Based Management. |
| ||
Cannot find how to |
|
| ||
|
| |||
configure the settings |
|
| ||
|
| |||
to scan from the |
|
| ||
|
|
|
| |
Control Panel of the |
|
|
|
|
machine. |
|
|
|
|
|
|
|
| |
— | Start Remote Setup and then select Network in the |
| ||
Cannot find IP address |
| folder tree. See Set Up the Brother Machine from |
| |
|
| |||
of the machine. |
|
| ||
|
|
|
| |
|
|
|
| |
Cannot save the | The machine is processing. | Wait until the machine finishes processing and |
| |
settings in Remote | The machine is being configured | then try again. |
| |
Setup or Web Based |
|
|
| |
from the machine's Control Panel. | Stop configuring the machine from the Control |
| ||
Management. |
| |||
| Panel. |
|
| |
|
|
|
| |
|
|
|
|
|
209