Brother FAX-1030Plus Document JAM Machine Error Press Stop KEY No RESPONSE/BUSY, Other Problems

Models: FAX-1030Plus Fax-1020Plus

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REGULAR MAINTENANCE AND TROUBLESHOOTING - CHAPTER 14

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DOCUMENT JAM

MACHINE ERROR XX

PRESS STOP KEY

NO RESPONSE/BUSY

Your documents were not inserted properly, or the documents were not fed properly, or the documents were too long.

Open the control panel and remove the documents. Then close the control panel, press Stop and insert the documents again, adjusting the guides on either side of the document, and try sending the fax again.

Original documents should be straight, non- wrinkled, to be correctly fed. Otherwise, the documents may occasionally jam. Please refer to page 6-1 for paper types.

Cut the power off. Then contact your Brother dealer for service.

The number you called does not answer or is busy. You also may have reached a number that is not connected to a fax machine. Check the number and try again.

NOT ASSIGNED

PPRINTER FAULT

SSCANNER ERROR

The One-Touch key or Speed-Dial number you pressed has no number assigned to it. You need to program a phone number. (See chap. 4.)

The recording head has overheated. Unplug the power cord and wait for 30 minutes.

Try to clean the white bar and the glass under the white bar. If you still get the scanner error, please contact our Brother dealer for service.

Other Problems

When the receiving party says the picture is not clear

Sometimes the setting of the resolution mode is not appropriate. Send the fax again using the FINE or SUPERFINE mode. Also, your machine’s scanner may be dirty, so try cleaning it.

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Brother FAX-1030Plus Document JAM Machine Error Press Stop KEY No RESPONSE/BUSY, Not Assigned Printer Fault Scanner Error

FAX-1030Plus, Fax-1020Plus specifications

The Brother Fax-1020Plus and FAX-1030Plus are reliable and efficient fax machines designed to meet the needs of small to medium-sized businesses. Both models showcase a blend of advanced technology and user-friendly features, making them ideal solutions for effective communication.

Starting with the Brother Fax-1020Plus, this model is prized for its compact design and ease of use. It features a 14.4 Kbps modem, enabling relatively fast fax transmission and reception, ensuring that important documents can be sent and received quickly. The FAX-1020Plus is equipped with a 40-page automatic document feeder (ADF), allowing users to send larger documents with ease. Additionally, it offers a built-in phone line compatibility, enabling it to function as a regular telephone in addition to its fax capabilities.

The network connectivity options are limited on the Fax-1020Plus, as it primarily connects via a standard telephone line, which is typical for traditional fax machines. An added benefit is its ability to store up to 200 pages in memory, ensuring that users can send and receive faxes even when the machine is busy or out of paper.

Meanwhile, the Brother Fax-1030Plus builds upon the foundation of its predecessor, offering enhanced features to improve functionality. This model also features a 14.4 Kbps modem but includes the added benefit of a 50-page ADF, allowing for the handling of larger documents more efficiently. The FAX-1030Plus boasts an impressive 2,000-page memory capacity, making it suitable for more demanding environments where high-volume faxing is common.

Both models feature a variety of helpful functions, including delayed sending, which allows for the scheduling of faxes to be sent at a later time, and a telephone directory with up to 100 speed dial entries for quick access. The clarity of the printed documents is enhanced by Brother’s thermal transfer printing technology, ensuring that text and images are transmitted clearly.

In summary, the Brother Fax-1020Plus and FAX-1030Plus stand out for their reliable performance, user-friendly features, and efficient design. These machines are ideal for businesses seeking dependable fax solutions, blending essential faxing capabilities with modern technologies. Their advanced memory options, document handling features, and ease of use make them valuable tools in any office setting, streamlined for today’s fast-paced business environment.