BT 500 manual Transferring calls, Way Calls

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

	Using additional handsets			73
Transferring calls	To answer the external call, press
	to put the internal call ‘on-hold’ or
You can transfer an external call to another handset registered	press	again to end the current
	internal call. The handset will then
to the BT Verve 500 base.
	ring, press		to take the external
	call,

During your call:

1.Press and hold . Your external caller will be put on hold and the symbol will flash.

If you want to cancel the call transfer, press End.

2.Enter the internal handset number that you want to transfer the call to using the keypad.

3.When the called handset answers, press the Option soft key, then use UP or DOWN to select Call Transfer.

Alternatively you can select Switch Call to toggle between the external and internal call. The symbol will flash.

3-Way Calls

You can hold a 3-way conference call between 2 internal handsets and 1 external handset.

During your call:

1.Press and hold . Your external caller will be put on hold and the symbol will flash.

2.Enter the internal handset number that you want to join the 3-way call.

3.When the called handset answers, press the Option soft key, then use UP or DOWN to select Conference.

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com