Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Help 79
General sales enquiries
•BT Residential lines – call 150. BT Business lines – call 152.
•For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
•Additional handsets are available from the Helpdesk on 0870 242 6652 or from the email Helpdesk: bthelpdesk@convergys.com
Billing enquiries
•Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
•By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled.
1.Press Menu to open the main menu.
2.Use the NAVIGATION button to highlight the 
icon and select OK.
3.Write is displayed, select OK.
4.Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
