Troubleshooting

8

When Problems Occur

Sending Documents

Canceling transmissions.

Q How do you cancel a transmission while a document is being scanned?

APress (Stop) on the control panel, or press [Cancel] on the touch panel display.

Q How do you cancel a transmission after the document has been scanned?

APress [System Monitor] [Fax] [TX Job Status] select the document that you want to cancel press [Cancel] [Yes]. However, documents that are being sent may not be canceled even if you press [Cancel]. (See "Using the System Monitor Screen," on p. 1-43.)

Q Are you sending a fax document using the Direct Sending mode?

APress (Stop) on the control panel, or press [Cancel] on the touch panel display.

Document cannot be sent.

Q Is the destination setting correct?

A Check the destination setting of the recipient.

Q Is the destination stored in the Address Book correct?

ACheck the destination in the Address Book. (See "Address Book List," on p. 7-14.)

Q Has trouble occurred in the remote machine?

ACheck to make sure that the remote machine can receive documents. If it cannot, check to see whether the machine is turned OFF, is out of recording paper, or has insufficient available memory.

8-2When Problems Occur