Troubleshooting

8

Cannot use fax information services.

QIf your machine is connected to a rotary pulse line, is your machine set for tone dialing?

ASet the machine for tone dialing to use fax information services. (See "Fax Information Services," on p. 3-41.)

QDid you receive an instruction from the sender to set the machine to receive?

A Press [RX Start]. (See "Fax Information Services," on p. 3-41.)

Documents cannot be sent overseas (error code #18).

Q Is a pause inserted in the fax number?

AInsert a pause after the country code, or after the fax number of the other party, and then dial the number again. (See "Dialing Methods," on p. 2-16.)

AChange the Long Distance setting on the Option screen if you are sending documents to destinations stored in the Address Book. To access the Long

Distance setting, press (Additional Functions) ➞[Custom Fax Settings] ➞ [Register Destinations] ➞[Register] ➞[Option]. (See "One-Touch Speed

Dialing Settings," on p. 5-26.)

8-6When Problems Occur