Troubleshooting

8

# 012

Cause

The document could not be sent because the receiving fax machine was out of

 

paper.

 

 

Remedy

Ask the receiving party to load paper into their fax machine.

# 018

Cause 1 The receiving machine did not respond when your machine redialed.

Remedy

Confirm that the receiving machine is able to communicate, and try again.

 

Cause 2

The documents could not be sent because the receiving machine was

 

performing another task.

 

 

Remedy

Confirm that the receiving machine is able to communicate, and try again.

 

Cause 3

The settings on your machine do not match the settings on the receiving

 

machine.

 

 

Remedy

Check that the settings on your machine match those on the receiving machine,

 

and that the receiving machine is able to communicate, and try again.

 

 

Cause 4

No pause was included in the telephone number when sending a fax overseas.

Remedy 1 Insert a pause after the country code, or after the fax number of the other party, and then dial the number again. (See "Dialing Methods," on p. 2-16.)

Remedy 2 Change the Long Distance setting on the Option screen if you are sending documents to destinations stored in the Address Book. To access the Long Distance setting, press (Additional Functions) ➞[Custom Fax Settings] ➞ [Register Destinations] ➞[Register] ➞[Option]. (See "One-Touch Speed Dialing Settings," on p. 5-26.)

# 022

Cause 1 Transferring could not be performed because all of the addresses stored in the specified group destination have been deleted.

Remedy Re-enter the group destinations, and try sending again.

Cause 2 Transmission could not be performed because the specified destination was deleted while the documents were waiting to be sent.

Remedy Re-enter the destination in the Address Book, and try sending again.

8-10Error Messages