Troubleshooting
8
NetWare is in use. Wait for a moment, then perform operation again.
Cause | You cannot browse the network because NetWare is printing through a PServer |
| or NDS PServer. |
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Remedy | Wait until printing is complete, and try browsing again. |
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Check the TCP/IP. | |
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Cause | The machine's TCP/IP connection is not operating. |
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Remedy | Check the IP Address Settings (IP Address, DHCP, RARP, BOOTP) in TCP/IP |
| Settings in Network Settings in System Settings (from the Additional Functions |
| screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.) |
Cannot find the selected server. Check the settings.
Cause | The IP address that the machine should connect to cannot be determined. |
Remedy 1 Check the DNS Server Settings in TCP/IP Settings in Network Settings in System Settings (from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)
Remedy 2 Check whether the DNS server's DNS settings are correct.
Cannot connect to the selected server. Check the settings.
Cause | The machine cannot connect to the specified IP address/port. |
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Remedy | Check the Gateway Address setting in IP Address Settings in TCP/IP Settings |
| in Network Settings in System Settings (from the Additional Functions screen). |
| (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.) |
If an error occurs while a document is being sent or received, an error code is displayed on the job log on the System Monitor screen, and is included in various reports. Check what the error code is, and then take the required steps to solve the problem. (See Chapter 4, "Checking/Changing the Fax Status," and "Report and List Samples," on p.