Troubleshooting
8
The machine will not transmit using a subaddress.
QAre the subaddress and password of the remote machine specified correctly?
A Check to see if the recipient's machine has a subaddress function.
ACheck with the remote party to see if the specified subaddress and the RX password in this machine and the remote machine are the same.
Q Has trouble occurred in the remote machine?
ACheck to make sure that the remote machine can receive documents. If it cannot, check to see if there is sufficient available memory.
QAre the subaddress and password for the destination stored in the Address Book correct?
ACheck the subaddress and password settings for the destination in the Address Book.
The remote machine is slow to switch over to the receiving mode, and errors always occur.
Q Is a pause inserted in the fax number?
AIf you are sending to a machine that is slow in switching over to fax receiving, insert a pause after the destination's fax number.
Receiving Documents
The machine does not receive documents.
Q Does the machine have sufficient memory?
AErase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Printing and Erasing Documents," on p.
The machine does not receive documents.
Q Is an RX password set in your machine?
AIf Receive Password is set in Communications Settings in System Settings (from the Additional Functions screen), documents can be received only from senders that use the correct password. Confirm this with your System Manager. (See "Printing and Erasing Documents," on p.