6.Print a screen dump from your computer. If it still does not print, there is a problem with your software or your interface port. Call the Canon help desk at
Print Head Moves, Ink Does Not Appear
If the print head is moving, but no ink comes out, the ink cartridge may not be installed properly.
1.Remove the ink cartridge and check that the film is removed from the cap.
2.Reinstall the ink cartridge checking that it is securely latched in place. Make sure there is no gap between the ink cartridge and the holder.
3.Perform the print head cleaning procedure described later in this chapter. (See the Print Head Needs Cleaning section.)
ON LINE, HS, and HQ Indicators Are Blinking
If you turn on the printer and the ON LINE, HS, and HQ indicators are blinking, a RAM/ROM error has probably occurred. Try these steps to clear the problem:
1.Press the POWER button to turn off the printer.
2.Wait 15 seconds, and press the POWER button again to turn on the printer. If the problem is cleared, the ON LINE indicator will blink for a few seconds and then lights steadily, and the print head will move to the home position. If the HS and HQ indicators continue to blink, call the Canon help desk at
