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Canon BJ-230 Chapter Troubleshooting, Smudges On Back of Printed Page Characters Appear Jagged

Models: BJ-230

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Chapter 7

Troubleshooting

This chapter contains information to help you solve printer problems. A problem may have one or a combination of causes, including a malfunction in your computer, software, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer.

If your printer is not operating properly, try the suggestions in this chapter. The following list shows the problems covered here.

Operational Problems

The Printer Does Not Turn On

Indicators Light, Printer Does Not Print

Print Head Moves, Ink Does Not Appear

ON LINE, HS, and HQ Indicators Are Blinking

ERROR Light Is On

Paper Loading Problems

Paper Does Not Load Into the Printer

Multiple Sheets Load Into the Printer

Paper Is Loaded Skewed (Printing Is Skewed)

Envelopes Do Not Load

Paper Does Not Eject After Printing

Paper Jams Occur

Print Quality Problems

Print Density is Low

Print Is Not Clear

Characters Are Blurred or Smudged

Smudges On Back of Printed Page

Characters Appear Jagged

Irregular Print Quality

Ink-stained Areas

Print Head Needs Cleaning

Ink Cartridges Continually Run Out of Ink

Printing Problems

Printout Is Wrong

Characters on Screen Do Not Match the Printed

Characters

Printing Beyond Edge of Page

Printout Does Not Match Paper Size

Printing Incorrect Number of Lines on Page

Printer Is Not Using Font You Selected With DIP

Switches

Computer Indicates a Device Time-out

Windows Problems

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Canon BJ-230 Chapter Troubleshooting, Smudges On Back of Printed Page Characters Appear Jagged, Ink-stained Areas

Contents

BJ-230 USER’S MANUALCanon Chapter ContentsChapter ChapterBJ-10 Command Summary BJ-10 Character Sets Epson LQ Command Summary Glossary IndexAppendix C Printer Command Summaries and Character Set Epson LQ Character SetsExcellent print quality Features and BenefitsChapter Introduction Convenient paper handlingSimple maintenance Using This ManualContents Chapter 2, Setting Up the PrinterConventions Chapter 7, TroubleshootingCustomer Support Chapter 8, Customizing the PrinterServicing the Printer Chapter Setting Up the Printer Unpacking the PrinterChoosing a Location for Your Printer Keep the paper exit area clear from objects that may block paper Place the printer where the temperature is stable and set forT human comfort T from exiting the printerExamining the Printer From the FrontPaper rest Sheet feederPaper guide Paper selection feederFrom the Back Dip switch coverAC power receptacle Inside the PrinterInk cartridge holder Installing the Ink CartridgeAssembling the Printer Paper thickness lever1. Grasp the sides of the front cover and open it so you can access To avoid spilling ink, follow these precautionsTo install the ink cartridge, follow these steps T Do not attempt to disassemble the cartridge5. Lift the green lock lever on the cartridge holder 7. Push the lock lever down until it snaps into place 8. Close the front cover Chapter Loading Paper Automatically Feeding PaperLedger -- 11 x 17 inches279 x 420 mm, portrait orientation only Weight 17 to 24 lbs 64 to 90 g/m²You can automatically feed single sheets of plain papers Thickness Less than 0.008 inches 0.2 mm2. Fan the paper before stacking it in the sheet feeder Printing On Envelopes When you are ready to load envelopes, follow these steps 1. Make sure the printer is turned on and on-line8. Start your print operation Manually Feeding Thick Paper or Transparencies Loading Paper in Landscape Orientation Page Chapter Using the Operator Panel Pausing a Print OperationTurning On the Printer Feeding Paper Selecting a Print ModePrint Mode Line feeding0.32 inch Selecting Reduction ModesTop margin Left marginPlace a form feed FF code at the end of each page NOTE This mode may be overridden by your softwareT Set the page length to 66 lines or less To select the reduction mode, follow these stepsStarting Printing the Test PrintsSelf Test Stopping the testFont List Starting the testStopping the test Performing Automatic Line Feeds Installing the Printer Driver Chapter Using the Printer With SoftwareSetting Up Windows for Your Printer Windows3. Choose the Add button to display all the List of Printers box Windows Printer Setup Within Windows 360 x 360 dots per inch dpi, which is the default resolution Auto Sheet Feeder, which is the default Manual Feed Printing a Document OptionsSetting Up Other Software Applications Selecting a Printer DriverSelecting a Printer Control Mode BJ-10 Printer Control ModeFont design/typeface Epson LQPrinter Control Mode Software and Printer CompatibilityPrint Style BJ-10Cleaning the Printer Chapter Maintaining the PrinterCautions Replacing the Ink Cartridge Installing the Ink Cartridge To install a new ink cartridge, follow these steps 1. Make sure the printer is turned off 2. Open the front cover6. Push the lock lever down until it snaps into place Cleaning the Print Head Storing Ink CartridgesTransporting the Printer Chapter Troubleshooting Smudges On Back of Printed Page Characters Appear JaggedInk-stained Areas Operational Problems Indicators Light, Printer Does Not PrintThe Printer Does Not Turn On ON LINE, HS, and HQ Indicators Are Blinking ERROR Light Is OnPrint Head Moves, Ink Does Not Appear Multiple Sheets Load Into Printer Paper Loading ProblemsPaper Does Not Load Into Printer Paper Is Loaded Skewed Printing Is SkewedEnvelopes Do Not Load Paper Does Not Eject After PrintingPrint Quality Problems Paper Jams OccurCharacters Are Blurred or Smudged Print Density is LowPrint Is Not Clear Smudges on Back of Printed PageIrregular Print Quality Print Head Needs CleaningCharacters Appear Jagged Ink-stained AreasPrintout is Wrong Printing ProblemsInk Cartridges Continually Run Out of Ink Characters on Screen Do Not Match Printed CharactersPrinting Incorrect Number of Lines on Page Printer Is Not Using Font You Selected With DIP SwitchesPrintout Does Not Match Paper Size Computer Indicates a Device Time-outLarge Gaps Appear Between Text of Graphics Windows ProblemsPrinter Prints Garbage or Does Not Print Envelopes Do Not Print CorrectlyChapter Customizing the Printer Factory Default SettingsSetting FunctionDIP Switch Settings Changing a DIP Switch SettingBJ-10 Mode DIP switchFunction DIP switch DIP switch7DIP switch DIP switchDIP switch Epson LQ ModeExample DIP switchDIP switch DIP switchDIP switch DIP switchDIP switches 9, 10 DIP switch 6, 7DIP switches Character setDIP switch FunctionPrinting Method Appendix A Printer SpecificationsPaper Weight Paper HandlingLetter-, legal-, ledger-size paper Vertical Horizontal a 8.3 to 11.7 inches 210 to 297 mm b 0.13 inch 3.4 mmA4 and A3-size paper 0.25 inch 6.4 mm c 8.3 to 17 inches 210 to 431 mm d 0.5 inch 12.7 mm e 0.3 inch 8 mmPrinting Width Printing SpeedPrinting Direction Line Feed SpeedDIP Switch BJ-10 modeMaximum Number of Characters per Line BJ-10 mode Epson LQBuffer Power SourceGraphic Image Print Interface16.9 inches 428 mm W x 8.2 inches 209 mm D x 7.9 inches 201.2 mm H DimensionsWeight Approx. 7.7 lbs 3.5 kgAppendix C Printer Mode Command Summaries and Character Sets BJ-10 Command SummaryBasic Control Codes Decimal ESCape Sequence CodesASCII HexadecimalCancel emphasized mode Set 12-cpi, Prestige modeSet emphasized mode to Set double-strike modeAlternate Graphics Mode Codes Function BJ-10 Character SetsMiscellaneous Control Codes ASCIIUSA Code Page USA Code PageCharacter Set Character SetUSA Code Page All Characters ChartMultilingual Code Page Character SetMultilingual Code Page Character SetMultilingual Code Page Epson LQ Command SummaryAll Characters Chart Basic Control CodesASCII ESCape Sequence CodesFunction DecimalSelect image graphics mode set n Setting 0 Use ROM character set 1 Use RAM character setSelect score mode Set/cancel underscore mode