Friday from 8 am to 10 pm Eastern Standard Time(EST), except on holidays.

If you seem to have an operational problem, try to solve it by referring to the information in Chapter 7, Troubleshooting. If you cannot quickly resume normal operation, contact CCSI's experienced support personnel at the help desk.

Canon also provides a bulletin board service (BBS). Call the help desk to obtain the number for the BBS.

If you use CompuServe, you can access the Canon Peripherals Forum. Just type GO CANON at any CompuServe prompt.

Customer support for Canadian residents is available at 416-795-2083 from 9 am to 7 pm EST (except holidays). In other countries, please contact your Canon dealer.

Servicing the Printer

The Canon Bubble Jet Printer BJ-230 is designed with the latest technology to help you realize years of trouble-free operation. The blue warranty card that came with your printer describes CCSI's limited two year warranty for its Bubble Jet Printers. Be sure to read the warranty information and save the blue card. Also, save your original invoice or receipt to verify the date of purchase. If you feel your Bubble Jet Printer BJ-230 needs servicing, call the Canon referral service at 1-800-848- 4123 to locate the CCSI Authorized Service Facility (ASF) nearest you.

If you are interested in service after your CCSI warranty expires, contact the nearest CCSI Authorized Service Facility about the options it makes available to its customers.

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Canon BJ-230 user manual Servicing the Printer