Friday from 8 am to 10 pm Eastern Standard Time(EST), except on holidays.
If you seem to have an operational problem, try to solve it by referring to the information in Chapter 7, Troubleshooting. If you cannot quickly resume normal operation, contact CCSI's experienced support personnel at the help desk.
Canon also provides a bulletin board service (BBS). Call the help desk to obtain the number for the BBS.
If you use CompuServe, you can access the Canon Peripherals Forum. Just type GO CANON at any CompuServe prompt.
Customer support for Canadian residents is available at
Servicing the Printer
The Canon Bubble Jet Printer
If you are interested in service after your CCSI warranty expires, contact the nearest CCSI Authorized Service Facility about the options it makes available to its customers.