Manuals / Canon / Computer Equipment / All in One Printer

Canon L290, L240 manual Clearing Jams, Jams in the ADF

Models: L240 L290

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Clearing Jams

Jams in the ADF

WhenDOCUMENTa document jams or misfeeds in the ADF, the LCD displays CHECK

Follow this procedure to clear the document jam:

You do not need to unplug the FAX when clearing document jams.

Note

1Press Stop.

2 Use both hands to gently open the operation panel.

• It only opens partially.

• Do not try to pull the document out without opening the operation panel since you may tear or smudge the document.

3 While holding the operation panel open, remove the document.

• Pull it gently in either direction.

• If a multipage document is loaded, remove the entire document from the ADF.

If the paper does not pull out easily,

do not force it. Contact your local

Note authorised Canon dealer or the

Canon help line.

4When you are finished, close the operation panel by pressing it down from the centre.

•Be sure to close the operation panel until it locks into place, or the unit will not function properly.

13-2

Troubleshooting

Chapter 13

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Canon L290, L240 manual Clearing Jams, Jams in the ADF

Contents

FAX L240/L290 User’s GuideCopyright TrademarksModel Name Laser Safety Information 200-240 V modelContents Chapter 2 Setting UpChapter 1 Introduction Chapter 3 Registering InformationChapter 5 Paper Handling Chapter 6 Speed DiallingChapter 7 Sending Faxes Chapter 9 Special Features Chapter 8 Receiving FaxesChapter 12 Maintenance Chapter 13 TroubleshootingChapter 10 Copying Chapter 11 Reports and ListsChapter 14 Summary of Settings Appendix A SpecificationsAppendix B FAX-L290 Instructions Appendix C OptionsChapter IntroductionImportant Safety Instructions IntroductionType Conventions Used in This Guide IntroductionChapter Customer Support The buttons you press appear in this typeface StopIntroduction ChapterImportant Safety Instructions Handling and MaintenanceLocation Power Supply Chapter Setting Up Setting UpUnpacking the FAX warranty service Setting UpSetting Up ChapterRemoving Shipping Materials Setting UpChapter 2 Use both hands to gentlyAssembling the FAX Follow this procedure to assemble your FAXSetting Up Setting UpConnecting the Telephone Line Cord and External Devices Making Connectionsunit, due to varying specifications Setting UpSetting Up ChapterConnecting the Power Cord Before connecting the power cord, see Power Supply, pFollow this procedure to connect the power cord Setting UpSetting the Language and Country DATAIf COUNTRYENTRYSELECTOKdoes not appear afterIf COUNTRYSELECTappears after DATAENTRYOKin in step6 Press Set The FAX enters standby mode Setting Upp.14-10 2-10Main Components of the FAX Setting UpSetting Up ChapterOperation Panel Special Function ButtonsSetting Up 2-12Installing the Toner Cartridge Follow this procedure to install the toner cartridge in the FAX Use a firm, even pull to avoid breaking the seal Loading Paper 1 Remove the multi-purpose tray cover from the FAX Testing the FAX Chapter Registering Information RegisteringInformation Guidelines for Entering Numbers, Letters, and Symbols Registering InformationButton Lowercase LetterChanging Between Number and Letter Modes Entering Letters1 Press 6to switch to uppercase letter mode Entering Symbols Correcting a MistakeEntering Numbers What is Sender Information? Registering Sender InformationM ARK TELEPHONE or isEntering the Date and Time Registering Your FAX Number and NamePress Data Registration Press Data RegistrationUseTELEPHONE or M to#. select UNIT Setting the Telephone Line Type 6 Use Nor Mto select the telephone line type setting you wantPress Data Registration 4 TYPEUse Nor Mto select TELLINEDialling Through a Switchboard Registering the R Button2 Press Data Registration PREFX3-10 Registering InformationChapter If you selected HOOKINGin stepSetting the Summer Time 2 Press Data RegistrationIRST FOURTHSECOND THIWEWEEKSUNDAYsettings. e.g. OCTOBERLASTWEEK, and RegisteringInformation Chapter3-14 Registering InformationChapter Chapter Document Handling Document HandlingChapter Document HandlingProblem Documents Document RequirementsScanned Area of a Document Problems With Multipage Documents Loading DocumentsAdding Pages to the Document in the ADF Document HandlingChapter 2.5 cmChapter Paper Handling Paper HandlingChapter Paper HandlingPaper Requirements 1LONGSelecting Paper for Your FAX Printable AreaLoading Paper Onion skin or very thin paperSelecting Face-Up or Face-Down Paper Delivery Paper PathSelecting Paper Delivery You can also use face-up delivery when copying or receiving a large number of pagesIn this case, place the FAX near the edge of a table so that the pages can fall away from theChanging the Paper Size Setting TR LGLCUSTOM 2 Press Data RegistrationCUSTOM2/SHORT 1LONGDefaultPaper Handling ChapterAdjusting the Toner Saver Setting NEnable toner savingPress Data Registration 5-10 Paper HandlingChapter Speed Dialling ChapterSpeed Dialling ChapterWhat is Speed Dialling? Speed Dialling MethodsOne-Touch Speed Dialling p Coded Speed Dialling pRegistering One-Touch Speed Dialling 2 Press Data RegistrationUse or to select TELREGISTRATION dialling button 01to 24 under which you8 Press Set twice REGULARTX 13 Use or to select ONIf you selected REGULARTXin step If you selected PSWD/SUBADDRESSin stepdialling buttons. Stick the labels above each corresponding button one-touch speed dialling pSpeed Dialling ChapterRegistering Coded Speed Dialling 2 Press Data Registration3 Use or to select TELREGISTRATION 5 Use or to select CODEDSPEEDDIALIf you are unsure how to enter characters, see p 8 Press Set twice10 Press Set twice 16 characters, including spacesREGULARTX Press Set when dialling 6-12Speed Dialling ChapterRegistering Group Dialling or GROUPDIALTo register a group under a one-touch speed dialling buttonTo register a group under a coded speed dialling code DiallingSpeed Using Speed Dialling Sending a Document With Speed DiallingCoded speed dialling code Making a Telephone Call With Speed Dialling Coded speed dialling codeLIST Printing Speed Dialling ListsCODED GROUPDIALLIST1-TOUCH SPD DIAL LIST 1-TOUCH SPD DIAL LIST 2 Detailed ListSpeed Dialling ChapterCODED SPEED DIAL LIST CODED SPEED DIAL LIST 2 Detailed List6-20 Speed DiallingGROUP DIAL LIST Speed DiallingChapter Speed Dialling6-22 Speed DiallingChapter Sending Faxes Scanning a Document into Memory for Delayed SendingPrinting a Document Set for Delayed Sending ChapterSetting the Scanning Resolution UPERFINEFAXPHOTO STANDARDSetting the Scanning Contrast LIGHTERSTANDAD DARKERDialling Methods Regular DiallingOne-Touch Speed Dialling Coded Speed DiallingSending Methods Memory SendingManual Sending Via the Handset if an error prevents complete transmission of the documentIf you hear a high-pitched signal instead of a voice If you hear a voiceCancelling Sending If you are sending a document using manual sending via the handsetIf you are sending a document using memory sending Redialling When the Line is Busy Cancelling Manual RediallingWhat is Automatic Redialling? Cancelling Automatic RediallingSetting the Options for Automatic Redialling The FAX prints an ERROR TX REPORT p4 Use or to select TXSETTINGS 2 Press Data RegistrationIf you selected ONin step If you selected OFFin stepOne-touch speed dialling Coded speed diallingRegular dialling 7-12You can enter the fax numbers in any order Delayed Sending Scanning a Document into Memory for Delayed Sending3 Press Delayed Transmission You can register up to 20 different delayed sending operations One-touch speed diallingCoded speed dialling Regular diallingPrinting a Document Set for Delayed Sending 2 Press Delayed Transmission7-16 Sending FaxesDeleting a Document Set for Delayed Sending 2 Press Delayed TransmissionA “ #” before the transaction number 7-18 Sending FaxesChapter Chapter Receiving Faxes Receiving FaxesFax/TelModeFax Receiving MethodsReceiving Faxes Automatically FAX ONLY MODE Setting FAX ONLY MODEFAXPress Data Registration 11 Confirm that FaxOnly is displayed in the Receiving Both Faxes and Telephone Calls Automatically Fax/Tel Mode Setting Fax/Tel Mode2 Press Data Registration Setting the Options for Fax/Tel Mode What Happens When Fax/Tel Mode is Selected4-+-18 DISCONNECTto talkUse or to select the DEFAULTACTION RECEIVESwitch to receive modeThe selectable duration varies depending on the country DISCONNECT is available for certain countries onlyReceiving Faxes Manually MANUAL MODE Setting MANUAL MODEReceiving a Fax Manually If you hear a beep tone or silence If you hear a voiceStart your conversation. If the caller wants to Receiving With an Answering Machine ANS.MACHINE MODE Setting ANS.MACHINE MODEUsing the FAX With an Answering Machine Receiving Faxes in Memory When a Problem Occurs Cancelling ReceivingReceiving While Performing Other Tasks 8-12 Receiving FaxesChapter Chapter Special Features Special FeaturesSpecial Dialling Entering Pauses in a Fax/Telephone NumberSwitching Temporarily to Tone Dialling Dialling Through a Switchboard Confirming a Dial ToneDocuments Stored in Memory Printing a List of Documents Stored in Memory2 Press Memory Reference Printing a Document Stored in Memory Special Features2 Press Memory Reference ChapterSending a Document Stored in Memory 2 Press Memory ReferenceOne-touch speed dialling Coded speed diallingSpecial Features Regular diallingDeleting a Document Stored in Memory 2 Press Memory ReferenceWhat is Polling? PollingPolling Receiving Polling Another Fax MachineOne-touch speed dialling Coded speed diallingRegular dialling Cancelling Polling Receiving Setting Up the Polling BoxPolling Sending Press Data RegistrationPage Page Changing or Deleting the Polling Box Settings Scanning a Document into the Polling BoxDELETFILE CHANGEDATA2 Press Data Registration Restricting Use of Your FAX Enabling Restriction of Your FAX2 Press Data Registration Cancelling Restriction of Your FAX 4 Use Nor Mto select SYSTEMSETTINGSPress Data Registration 8 Use Nor Mto select OFF10 Press Stop to return to standby mode Special FeaturesSpecial Features 9 Press SetWITHSENDERINFO REGSTEREDSENDERRestricting Reception If you selected ONin step12 Press Stop to return to the standby mode 10 Press Stop to return to standby modeSpecial Features Special FeaturesSpecial Features 9-22Chapter Copying ChapterCopying ChapterTEXT Documents You Can CopyMaking Copies 3 Press Start/CopyMaking a Quick Single Copy 10-4 CopyingChapter Chapter Reports and Lists Reports and ListsChapter Reports and ListsSummary of Reports and Lists 11-2Reports and Lists ChapterACTIVITY REPORT Reports and ListsChapter Reports and ListsTX Transmission REPORT THE SLEREXE COMPANY LIMITED11-4 Reports and ListsMULTI TX/RX Transaction REPORT Reports and ListsChapter Reports and Lists11-6 Reports and ListsChapter Maintenance MaintenanceMaintenance Cleaning the FAX’s ExteriorPeriodic Cleaning Cleaning the FAX’s ExteriorCleaning the FAX’s Interior 6 Use both hands to close the front cover 7 Reconnect the power cord MaintenanceAlways hold the toner cartridge by its handle 12-4Cleaning the Scanner Components Separation guide and separationroller White sheet and scanning glass7 Reconnect the power cord Maintenance12-6 Replacing the Toner Cartridge MaintenanceMaintenance Chapter4 Hold the toner cartridge by its handle and remove it from the FAX Maintenance MaintenanceAlways hold the toner cartridge by its handle 9 Use both hands to close the front cover12-10 Maintenance ChapterTroubleshooting TroubleshootingChapter Clearing Jams Jams in the ADFPaper Jams Jams in the Paper Delivery SlotsJams Inside the Unit TroubleshootingThe fixing assembly becomes extremely hot when the unit is in TroubleshootingDO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK so as to avoid injury1 Multi-purpose tray area 1 MULTI-PURPOSE TRAY AREA 2 FIXING ASSEMBLY AREA2 Fixing assembly area fixing assemblyTop edge of the jammed paper in the The fixing assembly becomes7 Use both hands to close the front cover BUSY/NOSIGNAL LCD MessagesAUTOMesssageREDIAL TroubleshootingCHECKPRINTER CHECKPAPERSIZECHECKPOLLINGID TroubleshootingECMTX LOADPAPERMEMORYFULL DOC.TOOLONGNOTEL# NORXPAPERNOTAVAIABLE MEMORYUSED%CANCELLED RECíDINMEMORYSELECTPOLREJCT SUBADDTXREJECTPaper Feeding Problems Faxing ProblemsSending Problems The paper you are using may be causing the jamsCannot send using Error Correction Mode ECM An error may have occurred during sendingThe subaddress and/or password are incorrect ECM may be disabledReceiving Problems Fax/Tel Mode, ANSMACHINE.MODE, or NETSWITCHErrors occur frequently while sending No automatic switching between telephone and fax callsYou may not be using the correct paper type Error Correction Mode ECM may be disabledThe toner cartridge may not be installed properly Cannot receive a document manuallyCopying Problems Cannot receive using Error Correction Mode ECMErrors occur frequently while receiving MEMORY FULL appears in the LCD when making multiple copiesTelephone Problems Printing ProblemsAlarm light is lit and the FAX beeps while printing The power cord may not be plugged in securelyYou may not be using the correct paper delivery slot Printout does not match paper sizePrintout is skewed Paper jams occurGeneral Problems FAX has no powerThe power cord may not be supplying power Nothing appears in the LCDIf You Cannot Solve a Problem Place of purchase Nature of problemSteps you have taken to solve the problem and the results Serial numberIf a Power Cut Occurs Chapter Summary of Settings Summary of SettingsPrinting a List to Check the Current Settings Understanding the Menu SystemAccessing the Menus EPORTRegistration USERSETTINGSpUSER SETTINGS Menu SettingDATE&TIMEDARKERINSI SCANCONTRSTIf you select PRINTERRORONLYor OUTPUTYES REPORT SETTINGS MenuSettingTXREPORT RXREPORTTIMEOUT TX Transmission SETTINGS Menu1TMES 22MINRX Reception SETTINGS Menu SWITCHMANAUTOSWITCH 2TIMESPRINTER SETTINGS Menu SettingRXREDUCTIONPAPERSIZE ECONOMYRTPASSWORD SETUPetting FILEPASPASSWORD POLLING BOX MenuSYSTEM SETTINGS Menu SettingUN/LOCKPHONEATESETUP DDMMSUMMERTIME RXSTARTSPEEDCOUNTRYSELECT Summary of Settings14-12 Summary of Settings ChapterSpecifications Appendix ASpecifications SpecificationsGeneral Specifications FacsimileSpecifications Appendix ACopier TelephonePrinter SpecificationsSpecifications Appendix AAppendix B FAX-L290 Instructions Instructions FAX-L290Appendix B FAX-L290 InstructionsUsing Your Documentation IntroductionDifferences Between the FAX-L290 and FAX-L240 Unpacking the FAX-L290Connecting the FAX-L290 to Your PC Print Media Requirements Printable AreaSelecting Print Media EnvelopesTransparencies Loading Envelopes Loading Transparencies FAX-L290 Instructions Appendix BAppendix C OptionsOptions Appendix CPackage Contents Optional HandsetAttaching the Handset to Your FAX Maintaining Your Handset Do not install your handset in hot or humid conditionsUse a damp cloth to clean your handset Do not leave your handset exposed to direct sunlightIndex Button. See individual button namescomponent names Page Index Lists. See also individual list namesMenu. See also individual menu names Index reports. See individual report namesReceiving. See also individual receive modes Reports. See also individual report names summarySettings. See also individual setting names namesVERTICAL ONLY setting CALLING VOLUME settingKEYPAD VOLUME setting LINE MONITOR VOL setting