General Problems, FAX has no power | Canon L290, L240 guide

General Problems

■FAX has no power.

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the FAX and into the wall outlet (p. 2-8). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on.

The power cord may not be supplying power.

•Check the power cord by substituting with another, or by using a voltmeter to test it for continuity.

■Nothing appears in the LCD.

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the FAX and into the wall outlet (p. 2-8). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. If the LCD remains blank, unplug the unit and wait five seconds, then plug it back in. If the LCD still remains blank, contact your local authorised Canon dealer or the Canon help line.

13-20Troubleshooting

Chapter 13

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Canon L290, L240 General Problems, FAX has no power, Nothing appears in the LCD, Power cord may not be supplying power

Contents

FAX L240/L290 Model Name H12251 FAX-L240 H12250 FAX-L290 Laser Safety Information Model Contents Paper Handling Speed DiallingSending Faxes Special Features Receiving Faxes Copying MaintenanceTroubleshooting Reports and Lists General Specifications Facsimile Copier Telephone Printer Summary of SettingsAppendix a Specifications Appendix B FAX-L290 Instructions Chapter Introduction Type Conventions Used in This Guide TX/RX no Customer Support Important Safety Instructions Handling and Maintenance Location Power Supply Chapter Setting Up Connecting the Telephone Line Cord and External Devices Unpacking the FAX Warranty service Removing Shipping Materials Follow this procedure to assemble your FAX Assembling the FAX Connecting the Telephone Line Cord and External Devices Making Connections Unit, due to varying specifications Connecting the Power Cord Setting the Language and Country FAX enters standby modeStep 14-10 Main Components of the FAX Operation Panel LCD Installing the Toner Cartridge Do not store the toner cartridge in direct sunlight Setting Up Setting Loading Paper Open the paper guides to the approximate width of the stack Testing the FAX Your FAX is now ready to print Chapter Registering Information Guidelines for Entering Numbers, Letters, and Symbols Changing Between Number and Letter Modes Entering Letters Correcting a Mistake Entering SymbolsPress # repeatedly until the symbol you want appears Entering Numbers What is Sender Information? Registering Sender Information Registering Your FAX Number and Name Press Set Press Stop to return to standby modeEntering the Date and Time Press Data Registration UseTELEPHONE or M to#. select Unit Press Set Setting the Telephone Line TypeDialling Press Set Press Stop to return to standby mode You can select from the following Dialling Through a Switchboard Registering the R Button If you selected HOOKINGin step Setting the Summer Time Disables the summer time Press Set three times Week depending on the selected month Press Set twice SUNDAYsettings. e.g. OCTOBERLASTWEEK, Registering Information Chapter Document Handling Problem Documents Document RequirementsScanned Area of a Document Problems With Multipage Documents Loading Documents Adding Pages to the Document in the ADF Chapter Paper Handling Paper Requirements You can load the following paper in the multi-purpose tray Printable Area Follow these guidelines when selecting paperSelecting Paper for Your FAX Shaded area shows the printable area of A4-size paper Selecting Face-Up or Face-Down Paper Delivery Paper Path Selecting Paper Delivery You can also use face-up delivery when Changing the Paper Size Setting For details on the paper sizes above, see p CUSTOM2/SHORT Adjusting the Toner Saver Setting Use or to select the setting you want Paper Handling What is Speed Dialling? Speed Dialling Methods Speed Dialling One-Touch Speed Dialling p What is Speed Dialling?Speed Dialling Methods Coded Speed Dialling p Registering One-Touch Speed Dialling Press Set twice Use or to select the one-touch speedAppears Press Set twice Press Set This completes the basic one-touch speed dialling settings Regulartx If you selected REGULARTXin step One-touch speed dialling p Registering Coded Speed Dialling Press Set twice Regulartx Press Set Press Stop to return to standby mode When dialling Registering Group Dialling To register a group under a one-touch Speed dialling buttonAppears To register a group under a coded speed dialling code Register the group If a coded speed dialling code has It when dialling Using Speed Dialling Sending a Document With Speed Dialling When you are finished, simply hang up Making a Telephone Call With Speed Dialling Printing Speed Dialling Lists Press Set FAX prints the list Touch SPD Dial List Touch SPD Dial List 2 Detailed List Coded Speed Dial List Coded Speed Dial List 2 Detailed List Group Dial List Speed Dialling Sending Faxes Automatic Redialling Setting the Scanning Resolution Preparing to Send a FaxDocuments You Can Fax Setting the Scanning Contrast Adequate for most documentsSuitable for light documents One-Touch Speed Dialling Dialling MethodsRegular Dialling Coded Speed Dialling Sending Methods Memory Sending Manual Sending Via the Handset See pp -2 If you hear a high-pitched signal instead of a voice If you hear a voicePick up the handset and start your conversation Cancelling Sending If you are sending a document using memory sendingPress Stop Transmission is cancelled Manual Redialling Redialling When the Line is BusyTo cancel manual redialling, press Stop Automatic Redialling Setting the Options for Automatic Redialling Disables automatic redialling OFF Press the one-touch speed dialling buttons you want Be sure to press Coded Dial before each code Be cancelled. You cannot cancel only Destination dialled using regular diallingTo cancel sending once dialling has Press Start/Copy to begin scanning for Delayed Sending Scanning a Document into Memory for Delayed SendingPress Delayed Transmission Press the one-touch speed dialling Buttons you want Printing a Document Set for Delayed Sending Deleting a Document Set for Delayed Sending Press Set Use or to select the transaction numberDelete If you are unsure of the transaction Sending Faxes Chapter Receiving Faxes Fax/TelModeFax Receiving Methods Receiving Faxes Automatically FAX only Mode After a few seconds, the LCD changes to Ex this display Confirm that FaxOnly is displayed If Fax nly is not displayed, press Setting Fax/Tel Mode What Happens When Fax/Tel Mode is Selected Is from a telephone default 22 seconds Setting you want You can select from the following Receiving Faxes Manually Manual Mode After a few seconds, the LCD changes to This display If you hear a beep tone or silence ANS.MACHINE Mode Receiving With an Answering Machine Receiving Faxes in Memory When a Problem Occurs Cancelling ReceivingReceiving While Performing Other Tasks Receiving Faxes Chapter Special Features Special Dialling Entering Pauses in a Fax/Telephone Number Switching Temporarily to Tone Dialling Switch to tone dialling Dialling Through a Switchboard Confirming a Dial Tone Press Memory Reference Documents Stored in MemoryPrinting a List of Documents Stored in Memory Press Set FAX prints the DOC. Memory List Follow this procedure to print a document stored in memory Printing a Document Stored in MemoryPress Set. M Sending a Document Stored in Memory Send If you are unsure of the transactionTransaction e.g. destination Press Set Press Set to begin sending Deleting a Document Stored in Memory Indicates that that What is Polling? PollingPolling Receiving Press Start/Copy to begin polling the fax machines Setting Up the Polling Box Polling Sending Press Set twice OFF Scanning a Document into the Polling Box Deletfile Restricting Use of Your FAX Enabling Restriction of Your FAX Cancelling Restriction of Your FAX Special Features You can select from the following NEnable restriction Restricting ReceptionIf you selected ONin step Press Set Press Stop to return to the standby mode Special Features Copying Press Start/Copy Documents You Can CopyMaking Copies Suitable for most text documents Making a Quick Single Copy Press Start/Copy to begin copyingPress Start/Copy twice to begin copying 10-4 Chapter Reports and Lists Summary of Reports and Lists Report or List Description Details Activity Report Error TX Report TX Transmission Report Multi TX/RX Transaction Report Multi TX/RX Report 11-6 Maintenance Periodic Cleaning Cleaning the FAX’s Exterior Cleaning the FAX’s Interior So as to avoid injury 12-4 Separation guide and separation Roller Cleaning the Scanner ComponentsWipe with a clean, soft, dry, lint Free cloth White sheet and scanning glass 12-6 Replacing the Toner Cartridge Reinsert the toner cartridge into the FAX steps 8 and 9, p 12-8 12-9 12-10Maintenance Troubleshooting Follow this procedure to clear the document jam Clearing JamsJams in the ADF Follow this procedure to clear a paper jam inside the unit Paper JamsGently pull any jammed paper out of the unit as shown Move the paper release lever back 13-4 Multi-purpose tray area Fixing assembly area Top edge of the jammed paper Use both hands to carefully pull out the jammed paper Reload paper in the multi-purpose tray LCD Messages AUTOMesssageREDIAL Checkprinter Ecmtx Norxpaper TX/RXNO Paper Feeding Problems Faxing ProblemsSending Problems Cannot send using Error Correction Mode ECM Faxes sent from the FAX are spotted or dirty No automatic switching between telephone and fax calls Receiving ProblemsErrors occur frequently while sending Cannot receive a fax automatically Faxes do not print Cannot receive a document manuallyPrint quality is poor Received faxes print blotched or unevenly Errors occur frequently while receiving Copying ProblemsCannot receive using Error Correction Mode ECM Memory Full appears in the LCD when making multiple copies Alarm light is lit and the FAX beeps while printing Telephone ProblemsPrinting Problems Cannot dial Paper jams occur Printout does not match paper sizePrintout is skewed Printout is not clear Power cord may not be supplying power General ProblemsFAX has no power Nothing appears in the LCD If You Cannot Solve a Problem Serial number If a Power Cut Occurs Memory Files Deleted Chapter Summary of Settings Printing a List to Check the Current Settings Understanding the Menu System Accessing the Menus Registration User Settings Menu SettingDATE&TIME Report Settings Menu SettingTXREPORT TX Transmission Settings Menu 1to RX Reception Settings Menu Rxmode Printer Settings Menu SettingRXREDUCTION Polling BOX Menu Filename System Settings Menu SettingUN/LOCKPHONE ICA 14-12Summary of Settings Specifications Appendix a General Specifications Facsimile Printer CopierTelephone FX-3 toner cartridge Specifications Appendix a Connecting the FAX-L290 to Your PC Appendix B FAX-L290 Instructions Differences Between the FAX-L290 and FAX-L240 Using Your DocumentationIntroduction Unpacking the FAX-L290 Connecting the FAX-L290 to Your PC Print Media Requirements Print Media Size Quantity Transparencies Selecting Print MediaEnvelopes Use only special laser printer transparencies Loading Envelopes Flaps should not bulge more than 5 mm Loading Transparencies FAX is now ready to print FAX-L290 Instructions Appendix B Appendix C Options Package Contents Optional Handset Follow this procedure to attach the handset to your FAX Attaching the Handset to Your FAX Maintaining Your Handset ANS.MACHINE Mode Index ECM RX Index Menu. See also individual menu names Reports. See individual report names Settings. See also individual setting names Sample User’s Guide, type conventions 1-2