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Scenario 3: Troubleshooting
You are base-lining your response times from the server. An alert is issued that a critical corporate server has a very high response time when
compared to the baseline. You want to find out if the apparent slow response time is due to the network or the application. Once you find that
the problem is indeed with the network, you want to know where the problem is and correlate the response time problem in context with other
traffic in your network.
Step 1. Run a Network Flight Time Report for the server and a client in the ART group for which the alert was issued.
a. Click the ART tab.
b. Click Reports -> Network Flight Time
c. Type the parameters.
d. Click Run
a
c b dEnter a client IP that would have accessed the server in the given time period. Then
search Art Groups and select the ART group for which the alert was issued.
Select the server
for which the alert
was issued.
Select the client
and server NAMs