Cisco Systems 1 manual Scenario 3 Troubleshooting

Scenario 3: Troubleshooting

You are base-lining your response times from the server. An alert is issued that a critical corporate server has a very high response time when compared to the baseline. You want to find out if the apparent slow response time is due to the network or the application. Once you find that the problem is indeed with the network, you want to know where the problem is and correlate the response time problem in context with other traffic in your network.

a

b

c

Enter a client IP that would have accessed the server in the given time period. Then search Art Groups and select the ART group for which the alert was issued.

Select the client and server NAMs

Select the server for which the alert was issued.

d

Step 1. Run a Network Flight Time Report for the server and a client in the ART group for which the alert was issued.

a.Click the ART tab.

b.Click Reports -> Network Flight Time

c.Type the parameters.

d.Click Run

Cisco Internal Use Only

Copyright © 2006 Cisco Systems, Inc. All rights reserved.

Page 31 of 66