Cisco Systems 3560-X manual Troubleshooting, Diagnosing Problems, Switch POST Results, Switch LEDs

C H A P T E R 4

Troubleshooting

•Diagnosing Problems, page 4-1

•Resetting the Switch to the Factory Default Settings, page 4-5

•Finding the Switch Serial Number, page 4-6

•Replacing a Failed Data Stack Member (Catalyst 3750-X Switches), page 4-6

Diagnosing Problems

The switch LEDs provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the device manager, the CLI, or an SNMP workstation. See the software configuration guide, the switch command reference guide on Cisco.com, or the documentation that came with your SNMP application for details.

Switch POST Results

As the switch powers on, it begins the power-on self-test (POST), a series of tests that runs automatically to ensure that the switch functions properly. It might take several minutes for the switch to complete POST.

When the switch begins POST, the Status LED turns green. The System LED blinks green, and the other LEDs stay green.

When POST completes successfully, the System LED remains green. The XPS LED is green for some time and then returns to its operating status. The other LEDs turn off and return to their operating status. If the switch fails POST, the System and Ethernet management port LEDs turn amber.

Note POST failures are usually fatal. Contact your Cisco technical support representative if your switch does not pass POST.

Switch LEDs

Look at the port LEDs for information when troubleshooting the switch. See the “LEDs” section on page 1-8for descriptions of the LED colors and their meanings.

Catalyst 3750-X and 3560-X Switch Hardware Installation Guide

OL-19593-01 4-1