Your Phone

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Handset light strip

Indicates an incoming call (flashing red) or new voice message (steady

 

 

 

red).

Phone screen

Shows information about your phone such as directory number,

 

 

 

active call and line status, softkey options, speed dials, placed calls,

 

 

 

and phone menu listings.

Programmable feature

Depending on how your system administrator sets up the phone,

buttons

programmable feature buttons (on each side of the phone screen)

 

 

 

provide access to:

 

 

 

Phone lines and intercom lines

 

 

 

 

 

 

Speed-dial numbers (speed-dial buttons, including the Line Status

 

 

 

speed-dial features)

 

 

 

Web-based services (for example, a Personal Address Book

 

 

 

button)

 

 

 

Call features (for example, a Privacy button)

 

 

 

Buttons illuminate to indicate status:

 

 

 

Green, steady—Active call or two-way intercom call

 

 

 

Green, flashing—Held call

 

 

 

Amber, steady—Privacy in use, one-way intercom call, DND

 

 

 

active, or logged into Hunt Group

 

 

 

Amber, flashing—Incoming call or reverting call

 

 

 

Red, steady—Remote line in use (shared line or Line Status)

 

 

 

Red, flashing—Remote line on hold

Softkey buttons

Depending on how your system administrator sets up the phone,

 

 

 

enable softkey options displayed on your phone screen.

Transfer button

Transfers a call.

Conference button

Creates a conference call.

Hold button

Places an active call on hold.

 

 

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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Cisco Systems 6921 manual Your Phone